As an athlete myself I was on the hunt for ways to recovery quicker at home. I have had previous experiences with using compression boots and loved the result so went on the hunt for pair myself. That... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is amazing. So good In between training sessions and really helps make the extra difference in terms of recovery (which I personally struggle with) - better recovery = better training. As a tra... See more
Company replied
I say this is the best mini spark massage i ever invested it’s soo good 👍🏼 I use everyday when my muscles ache. In the past i brought mini massages many different times but seems never good as this... See more
Company replied
The buying experience was perfect, delivery was next day even though I didn’t choose express. The product works well and is good quality. I have some circulation issues in my legs, I feel there is som... See more
Company replied
Company details
Written by the company
The Body Massager Australia brand has always been inspired by one force, it is customers. These customers are people who love their lifestyle and dive into their true passions no matter what. We want to help our valued customers pinpoint exactly what they need and find quality products that tailor to their lifestyle. Shop and experience what we are all about.
Contact info
Ingleburn/Sydney, Australia
- info@bodymassager.com.au
- bodymassager.com.au
4.5
Excellent
154 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Faulty device
I received my device a week ago and it was not working. I have tried to email you with no response. Can someone please contact me asap regarding a return and refund.
September 4, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Hello Jenni,
Hope you are well. We are really sorry to hear that.
We replied to your request 4:30 PM and waiting for your reply.
If there is a faulty on the device, we are happy to help you!
Regards.
No issues, great shipping.
Not sure what the other reviewers went through. I ordered a shiatsu massager and an eye massager within two days the tracking info appeared in my auspost app and it was here a week later. My partner loves both his new massagers!
August 27, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Many thanks Matt for taking the time to review us. We are really happy that you are pleased with our service and products.
Best wishes, Body Massager Team.
I was wondering how long will it take…
I was wondering how long will it take for delivery if I use priority shipping
August 8, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Hello Brendon,
I hope you are well.
Due to the COVID-19 restrictions in Melbourne Metropolitan Area priority processing and shipping orders taking less than 8 - 9 days to prepare and arrive.
I hope you understand the situation.
Best regards.
Disappointing
Paid for Priority packaging and shipping only to discover it was neither.
They happily took my money and dealt with my emails telling me it was on its way and on priority post until through my own looking found that they didn’t post it or pick it with what they claimed.
Would not recommend or return here.
August 4, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Hello Brendon,
Thanks for reaching out. Hope you are doing well.
We've had to work with limited workers and capacity due to COVID-19 restrictions in the Melbourne Metropolitan Area. Therefore some delays have occurred and we have had to fill tracking numbers out manually. We are extremely sorry for the inconvenience caused.
We already refunded the priority shipping fee to your original payment method today 1.32 PM.
If there is anything else that we can do for you, please let me know.
Best regards
Fantastic customer service
Fantastic customer service. Would purchase from this store again.
August 1, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Many thanks CG for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
Thank you
I had a problem with the orthopaedic bamboo foam pillow which was very small. Initially, the replies I got for my emails were unsatisfactory. However, Jack from the company got in touch and the outcome has been favourable. Thank you Jack for sorting out the problem.
July 21, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Many thanks Anne for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
I am very grateful and appreciative to…
I am very grateful and appreciative to Body Massager for their professional service . While i was very excited to receive the machine thought I had better read the instructions on how to use the product correctly and noticed straightaway that due to my Heart condition this wasnt going to work for me. Sadly it has gone back and I thank the company for looking after me.
Best Wishes Vicky
July 13, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Many thanks Vicky for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
I will tell you my personal experience and you decide for yourself.
I’ve been searching online for A body massager for about 5 months. There are so many options out there! I had 2 bad experiences Before finding the MINI BODY MASSAGER here! The two body massagers I bought are quite expensive, one around $990 and the other one around $400.
Honestly they are rubbish comparing with the mini massage I got from here!!!
I am still amazed every time I use it:
Best features in my personal opinion:
Very light!
Very quite!
The head massager are strong enough to soften muscles, mostly on the face, neck and shoulders!!
Absolute amazing! I’ve been carrying it with me mostly everywhere I go.
I am just about to buy two more to give to my grandma and daughter. They deserve a decent, efficient , quite And affordable massager friend! Finally something that worth my money!!! Thank you customer service for your support all the way!! ! 😀
July 12, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Many thanks Fernanda for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
After sales care is next to non
After sales care is next to non. Quickly acted to report of fault equipment and was replaced in no time, Thank you.
July 7, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Many thanks Jay for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
I am very happy with my experienced…
I am very happy with my experienced with my new massager. I dont have any regrets in buying this. I am highly recommended this.
July 3, 2020
Unprompted review
Reply from Wagnum / Body Massager Australia
Many thanks Juliet for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
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