I’m absolutely delighted with my purchases. I love BOLIA! I’ve already shared a reel on my social media, and I hope you enjoy my content. Thank you for the inspiration and beautiful design. See yo... See more
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Very positive experience at Bolia. The salesperson took the time to guide us through the options and answer all our questions. They even gave us fabric samples to take home, which helped a lot when de... See more
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Our sofa is terrible quality, it's one years old and already repaired two times and it still looks like it's 10 years old. Structure is falling apart ( inner frame) and fabric including dawn is sheddi... See more
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I recently purchased a sofa from BOLIA, and overall I had a very positive buying experience. The staff were extremely friendly, polite, and patient. They took the time to answer all my questions cle... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Velkommen til Bolia. Et skandinavisk designunivers, inspireret af den foranderlige natur, der omgiver os. Vores designs er udtænkt af anerkendte designere fra hele verden og skabt i hånden af de dygtigste møbelsnedkere - i kun de bedste, mest holdbare materialer. Tidløst design, der er skræddersyet til dig, og skabt til at holde i generationer.
Written by the company
Contact info
4.2
Great
6K reviews
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A great experience
A great experience! Very competent staff. The exact day of delivery was communicated during the order and was perfectly respected. Highly recommended!
June 4, 2022
Unprompted review
Reply from BOLIA
Hi Ivana,
Thank you for your review!
We are vey happy to hear that you are satisfied with your experience at Bolia and with the delivery as well.
Best regards,
Pernille, Bolia International A/S
Half price, half sofa
Ordered a sofa in store on their design sale, only got half of it delivered. I just don’t understand how disoriented you have to be to believe that a customer wants a half sofa. They even asked me on the phone if I was sure I had not ordered half a sofa. No help from the store I ordered from, they just forwarded me to their customer service, who told me I had to wait another month for the other half. I repeatedly asked them to check if there was something wrong with the shipping, because it’s just too crazy that they had manufactured half a sofa and thought “yep, that seems about right”. The following week I got a phone call from bolia where they had found the other half in a warehouse…
November 3, 2022
Unprompted review
Reply from BOLIA
Hello Mads,
Thank you for your review!
We are very sorry that only one part of your sofa arrived at delivery and I can understand that this seems weird.
As you have not listed your order number, we unfortunately cannot see what the specific issue in this case was. But you are more than welcome to write or call Customer Care so that we can discuss the matter and see what we can do for you.
Best regards,
Pernille, Bolia International A/S
Very helpful customer service
Very helpful customer service! Delivery was very smooth.
Our sofa is excellent!
November 19, 2022
Unprompted review
Reply from BOLIA
Hi Ewelamela,
Thank you for your review!
We are vey happy to hear that you are satisfied with your sofa and the delivery as well.
Best regards,
Pernille, Bolia International A/S
I ordered 5 items online and got an sms…
I ordered 5 items online and got an sms after 2 days telling me I could pick up 4 of these 5 items.
We are 2 weeks later now and I am still waiting for the confirmation to come pick up the 5th item. In the store in Antwerp, my pickup place, nobody was able to tell me when the 5th item will be available.
November 15, 2022
Unprompted review
Reply from BOLIA
Hello Isabel,
Thank you for your review!
We are very sorry that you haven't received any information from us regarding pick-up of the last package.
I have asked my colleagues from the Antwerp store to contact you regarding this, so we can find a solution for you.
Best regards,
Pernille, Bolia International A/S
Very good products but delivery was messy
Very good products but delivery was messy. One suspension was not delivered along with the the table and the other suspension we had ordered. I had asked for them to deliver it to the shop so that I can pick it up faster. Instead they sent it through UPS directly at my place, which took longer. When I called to try to fix this, I couldn't talk to the shop and was directed to a voice message which was recorded in danish... Not great customer service for a brand of this category.
November 24, 2022
Unprompted review
Reply from BOLIA
Hello Alexandre,
Thank you for your review!
We are very sorry that you aren't satisfied with the delivery.
Our customer service department is located in Denmark, however it is always possible to reach someone in English in our opening hours.
As you have not listed your order number, we unfortunately cannot see what the current status is. But you are more than welcome to write or call Customer Care so that we can discuss the matter and see what we can do for you.
Best regards,
Pernille, Bolia International A/S
Never again! Two orders = two times problems !
Ordered two times Bolia products:
First a damaged product was delivered, so I had to talk to customer service and wait a few more weeks. This would not be possible if they would check their products before packaging (what I expected on premium high price products)
Second time the date of delivery was postponed multiple times , so a few more calls to customer service … very annoying! I am still waiting for the product and paid already 6 weeks ago!
November 4, 2022
Unprompted review
Reply from BOLIA
Hello Jay
Thank you for your review!
We are very sorry that your first order arrived damaged and that you are still waiting for the replacement.
As you have not listed your order number, we can unfortunately cannot see what the current status is. But you are more than welcome to write or call Customer Care so that we can discuss the matter and see what we can do for you.
Best regards
Julie, Bolia International A/S
VERY GREAT EXPERIENCE
VERY GREAT EXPERIENCE, THE SOFA IS FANTASTIC,ALL CORESPOND OF THE DESCREPTION , THE SEND WAS RAPID . I RECOMMEND THE SITE AND THE MARK.
June 19, 2022
Unprompted review
Reply from BOLIA
Hello Rudy
Thank you for your review!
We are very happy to hear that you had a great experience.
Best regards
Julie, Bolia International A/S
The perfect armchair.
The site was easy to navigate and that made the selection of furniture items straightforward. The actual product, an armchair, had plenty of choice around configuration and materials and colours. The overall price was reasonable and the delivery date realistic and acceptable. Immediate confirmation and good follow up on the order details.
October 9, 2022
Unprompted review
Reply from BOLIA
Hello Dan
Thank you for your review!
We are very happy to hear that you had a good experience with ordering your armchair.
Best regards
Julie, Bolia International A/S
A nice product but a pretty bad…
A nice product but a pretty bad delivery system. All the three star comments are correct!
October 15, 2022
Unprompted review
Reply from BOLIA
Hello Wolfram
Thank you for your review!
We are very sorry to hear that you were not satisfied with the delivery of your order.
As you have not included your order number in your review, we unfortunately cannot see what specifically happened during the delivery of your order.
You are more than welcome to contact Customer Care if you wish you to discuss the matter.
Best regards
Julie, Bolia International A/S
Terrible customer service
Terrible customer service. The shipment was delayed at least 5 times and an automated email was sent each time. Ordered in June, arrived in October! There was hardly an apology and no form of compensation at all. We called the customer service number and they were no help at all. Very disappointed in the service for such a high price. Order #700507396
October 5, 2022
Unprompted review
Reply from BOLIA
Hello Jane
Thank you for your review!
We are very sorry that your order has been delayed and that you are not satisfied with our service.
As you have not included the order number in your review, we unfortunately cannot comment on the specific case. But you are more than welcome to contact Customer Care so that we can discuss the matter.
Best regards
Julie, Bolia International A/S
Bought and paid on 06JUN22, and still waiting for materials. like Swing Spisebordsstol
Hi, We bought some furnitures 06JUN22, and still waiting for some of them, We paid actually for all. more than 70.000 kr. They postponed the date of delivery so many times. Of course we consider the situation of the world and crises, but why we should pay full for something a few months before. For example we have a dining table but don't have any chairs for sitting around it. All 6 Swing Spisebordsstol!are coming maybe on 02NOV22.
Br
October 18, 2022
Unprompted review
Reply from BOLIA
Hello Shahram
Thank you for your review!
We are very sorry that your order has been delayed. We of course always aim to keep the original delivery date, but unforeseen challenges in the production can happen sometimes unfortunately.
As you have not listed your order number, we unfortunately cannot look up this specific order. But you are more than welcome to contact Customer Care so that we can discuss the status of your order.
Best regards
Julie, Bolia International A/S
The service and help was fantastic!
The service and help was fantastic!
I saw a lamp in Alkmaar, fell in love, didn’t buy it….
Back in Amsterdam went to the shop where they only had it in grey. The employee did his outmost best by internet and phone and found one for me…. In Alkmaar ;)).
October 6, 2022
Unprompted review
Reply from BOLIA
Hi Patricia
Thank you for your review!
We are very happy to hear that you had a good experience.
Best regards
Julie, Bolia International A/S
All good
All good. Very nice personnel and super helpful in the process. Fine delivery and all.
October 8, 2022
Unprompted review
Reply from BOLIA
Hej
Mange tak for din anmeldelse!
Det glæder os meget, at du havde en god oplevelse.
Med venlig hilsen
Julie, Bolia International A/S
Table on sale in bad conditions
I bought a table in the sale and was happy about a supposed bargain. I dismantled the table in the store in Hamburg and already noticed that unusually much pigmented oil was applied. After arriving home and cleaning the table, I knew exactly why the table was treated so heavily. The pigmented oil was to hide the many imperfections that the table unfortunately has. I feel this procedure is dishonest and I feel deceived. If the table had not been treated, I would know directly where I am and could still have decided whether it is too worn for me. So I had to find out this way and am disappointed
September 17, 2022
Unprompted review
Reply from BOLIA
Hello Mateusz
Thank you for your review!
We are very sorry to hear that you are unhappy with your table.
You are more than welcome to contact Customer Care regarding the issues with the table so that we can find a good solution for you.
Best regards
Julie, Bolia International A/S
Very satisfied customer. 😊
It’s always nice experience to visit your store at stavanger sentrum. I love that your products are unique and have very good quality. This last time, Liliana made it very easy to me to find exactly what I needed. Of course I will come back! Thank you!
September 2, 2022
Unprompted review
Reply from BOLIA
Hello Monica
Thank you for your review!
We are very pleased to hear that you had a good experience.
Best regards
Julie, Bolia International A/S
Love Bolia!
Love Bolia, I always find beautiful interior pieces that fits so nice at home or in the office. Highly recommend.
August 27, 2022
Unprompted review
Reply from BOLIA
Hello Philip
Thank you for your review!
We are very pleased to hear that you had a good experience.
Best regards
Julie, Bolia International A/S
Argument over shipping fees of 4,10 EUR
Purchased shelves in the outlet store (Alkmaar). Website did not indicate any damages or missing parts. Drove 35 Km one way to shop to pick it up to find out that four screw-on feet where missing. Shop assistant kindly offered to order them for free. A month later, shop calls me to pick them up. Told them that a 70Km return drive is not handy and asked them to ship it to me (letter format, 45Grams). They said they would not pay for shipping as the shelves were from outlet (I reminded the manager that I had spent 2000 EUR in her shop and that was an undocumented flaw). Shop manager finally agreed to shipping at their cost. Yet I got an email the following day indicating that "after consultation with postal services, it would be more convenient for me to purchase the stamp online and email them the PDF label". As I got tired of the argument, I just did that and paid the 4,10 EUR. What a shame !
August 15, 2022
Unprompted review
Reply from BOLIA
Dear,
Thank you for your email.
I'm sorry to hear about your bad experience, our apologies for that.
If you send us (customer care) an email with your ordernumber, we can of course refund you the 4,10 EUR.
You can send this to: klantenservice@bolia.com
Looking forward to you mail.
Have a lovely day!
Kind regards,
Sophie, Bolia International A/S
6 weeks of waiting
6 weeks of waiting, then 4 weeks for a delivery that never happened. They blame their local delivery company who never calls or messages. Now the refund is taking ages. Dont order for delivery to Portugal
August 17, 2022
Unprompted review
Reply from BOLIA
Hello DP
Thank you for your review!
We are very sorry to hear that you had to wait so long for your order and that you still have not received a refund.
In your review, you have not included your order number. Therefore we unfortunately cannot look up your order and comment on the current status.
You are, however, more than welcome to give us a call so that we can look at it straight away.
Best regards
Julie, Bolia International A/S
beautiful quality designs & excellent service
Just bought a beautiful chair and footstool in a dreamy light gray fabric...best of all it was on sale! The sales rep was so helpful and patient with all my questions. Customer service was prompt and professional. Delivery could not be made by Bolia since it was a sale item but the delivery man they recommended was great. I hope to buy more from Bolia in the future!
August 15, 2022
Unprompted review
Very nice store
Very nice store, original and quality of products is so good!
Lots of choice, colours and fabrics to choose from! Feel of the fabric is smooth.
Fell in love with Bolia and highly recommend it!
August 11, 2022
Unprompted review
Reply from BOLIA
Hi Mikke,
Thanks for your kind review - we really appreciate you taking the time to share your experience with us.
All the best,
Signe / Bolia
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