Always very friendly and honest service. The way that supports the calm and natural fibe of the brand. You can take time to make decision and adjust when needed. Never feel pushed or rushed to buy, wh... See more
Company replied
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See what reviewers are saying
Had a great experience buying our Sepia sofa with Ken. He was super helpful, patient, and went out of his way to fix an issue we had and find us the best deal and delivery. Exceptional service; we'll... See more
Company replied
After 4 years, my two very expensive tables have started pealing and breaking. Bolia’s support of course claimed its the customers fault instead of taking accountability. Wood and good furniture is no... See more
Company replied
Great products and advice in store. Much more difficult to get follow up information about the delivery and the pouf got lost and was pushed by a full month. Updated post customer care interventio... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Welkom bij Bolia. Een Scandinavisch designuniversum, geïnspireerd door de afwisselende natuur om ons heen. Onze designartikelen zijn ontworpen door gerenommeerde designers uit de hele wereld en met de hand gemaakt door de beste meubelmakers, uitsluitend van de beste, duurzaamste materialen. Design dat speciaal voor jou op maat is gemaakt en jarenlang meegaat.
Written by the company
Contact info
4.3
Excellent
2K reviews
Asks customers to review
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Great buying experience
Raquel at the Bolia in Utrechtsestraat was so helpful in helping us pick out a sofa and fabrics. She was very knowledgeable, helpful and kind. I would definitely buy with her again.
October 12, 2023
Reply from BOLIA
Dear Miquel,
Thank you for your visit and purchase at our store. We are very happy to hear that you had a great experience shopping with Raquel.
Best regards,
Laure
Bolia.com
Reply from BOLIA
Dear Petra,
We are happy to hear you had a positive experience shopping with us. Thank you very much for the review!
Best regards,
Laure
Bolia.com
Totally recommend Bolia
Totally recommend Bolia. Their sales team in Utrechtsestraat (Rosita and Nenad) are super kind, helpful and knowledgeable about the products. Rosita had a lot of patience and helped us choose the best color and fabric.
I also had some issues with payment processing, but they followed-up and made sure everything was in order.
I had a great experience shopping here and I can’t wait to receive my beautiful couch!
October 9, 2023
Reply from BOLIA
Dear Alexandra
Thank you very much for your review. We are glad to hear that you had a positive experience with us!
Best regards,
Laure
Bolia.com
Reply from BOLIA
Dear,
Thank you very much for your positive review. We are glad to hear that you had a good experience with us.
Best regards,
Laure
Bolia.com
Kindest service ever
I got the kindest and very helpful assistance of manager Annija ever.
October 3, 2023
Reply from BOLIA
Dear Kseniya,
We're delighted to hear that Manager Annija provided you with such excellent assistance.
Thank you for taking the time to share your positive experience with us!
Kind regards,
Carmen
Bolia.com
Perfection
Ken who have helped us was extremely patient, professional friendly and had impeccable taste. Great advise but never pushy always listening, always makes you feel at ease. Such a nice customer experience. I would definitely recommande this store for their amazing furniture and the perfect quality of service.
September 5, 2023
Reply from BOLIA
Dear Julia,
Thank you for your kind words!
We're delighted to hear that you appreciate both our products and our service.
Have a lovely day!
Kind regards,
Luc
Bolia.com
Great service from Ana
September 9, 2023
Reply from BOLIA
Dear Rosa Elisa,
Thank you for sharing your positive Cusomer Care experience with us!
Have a lovely day!
Kind regards,
Luc
Bolia.com
The shop manager Ken
The shop manager Ken, is very professional and he knows Bolia's products very good, therefore he was able to support us on our selection.
September 5, 2023
Reply from BOLIA
Dear Francesco,
Thank you so much for your kind words about our store manager, Ken. We take great pride in having knowledgeable and professional staff members like him who are passionate about our products and can provide expert guidance to our customers. It's fantastic to hear that he was able to assist you in making your selection.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help.
Best regards,
Willard
Bolia.com
Warm welcome
Warm welcome, great and personalised advice (that took into account my needs and preferences); it was a great overall experience!
September 2, 2023
Reply from BOLIA
Dear Diana,
Thank you for your kind words!
We're delighted to hear that you appreciate both our custom made service.
Have a lovely day!
Kind regards,
Luc
Bolia.com
My order got cancelled just before i…
My order got cancelled just before i was going to collect it at the store.
August 7, 2023
Reply from BOLIA
Dear Valentina,
Thank you for your feedback, and our sincere apologies for the inconvenience you've experienced.
We aim to keep our inventory as accurate as possible, but unfortunately, there are times when an item may become out of stock after an order.
We'll do our best to prevent this in the future.
Kind regards,
Carmen
Bolia.com
Ken at Bolia Keizersgracht was really…
Ken at Bolia Keizersgracht was really helpful and patient, and also one of his colleagues (forget her name).
August 5, 2023
Reply from BOLIA
Dear Michael,
Thank you for your kind words!
We're delighted to hear that Ken provided helpful and patient assistance.
We'll be sure to pass along your appreciation to them.
Kind regards,
Carmen
Bolia.com
Reply from BOLIA
Dear Ismail,
Thank you for your kind words!
We're delighted to hear that you appreciate both our products and our service.
Have a lovely day!
Kind regards,
Carmen
Bolia.com
Ken has provided us a great service !
July 21, 2023
Reply from BOLIA
Dear Loic,
Thank you very much for your review, glad to hear that you had a good experience in our store!
Best regards,
Laure
Bolia.com
Very easy purchasing process
Very easy purchasing process. Happy to be able to buy per meter matching material for the settee
July 16, 2023
Reply from BOLIA
Dear Sally,
Thank you for your positive feedback!
We're delighted to hear that you found the purchasing process to be straightforward.
We hope your settee turns out lovely with the fabric that you purchased.
Kind regards,
Carmen
Bolia.com
Best sofa ever and smooth delivery
Love the comfort en elegance of my new sofa! The delivery went very quick even though it as a little bit of a hassle (annoying staircase). Thanks to the skilled delivery guys of Oranje Transport we managed get my sofa inside. I’m sure I will love it for many years!
July 1, 2023
Reply from BOLIA
Dear Jorian,
Thank you very much for your kind review.
We are indeed very happy with our delivery partner OranjeTransport, they always make sure to handle it, and give a great experience.
Enjoy your sofa for many years to come!
Kind regards,
Willard
Bolia.com
Reply from BOLIA
Dear Viviane,
Thank you for your feedback!
We're delighted to hear that our staff was attentive and you enjoyed our selection.
Have a lovely day!
Kind regards,
Carmen
Bolia.com
Great shopping experience
Great shopping experience! Serivce was great at the store to help us buy online the products we couldn’t find in store!
July 2, 2023
Reply from BOLIA
Dear Alejandro,
Thank you for sharing your positive shopping experience with us!
We're delighted to hear that our service at the store was helpful in assisting you with purchasing the products you couldn't find in person.
Have a lovely day!
Kind regards,
Carmen
Bolia.com
Very nice selection and great service
July 1, 2023
Reply from BOLIA
Dear Matthieu,
Thank you for your kind words!
We're glad to hear that you enjoy our collection and service.
Have a lovely day!
Kind regards,
Carmen
Bolia.com
Reply from BOLIA
Dear Nick,
Thank you for your lovely review!
It's nice to hear that you are happy with our service and products.
Kind regards,
Carmen
Bolia.com
Excellent customer service!
June 4, 2023
Reply from BOLIA
Dear Frederica,
Thank you for your positive review.
How lovely to hear that you think our customer service is great, that makes us very happy :)
Have a lovely day!
Kind regards,
Sophie
Bolia.com
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