I love my gorgeous pot-grown Nordmann Fir, is absolutely perfect. I've left a review on Goog!e with pictures, so, so, so worth it! Important tips: Needs re-potting, get a bag of soil, a pot and... See more
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Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.
Contact info
51-53 Islip Street, Kentish Town, NW5 2DL, London, United Kingdom
- 02072844999
- boma@bomagardencentre.co.uk
- bomagardencentre.co.uk
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Delighted with purchases from Boma Garden Centre!
Delighted with very healthy looking plants delivered swiftly and carefully packed.
I was pleased to acquire an apricot, 'Halo Apricot' Hollyhock plant.Not many garden centres seem to sell them.
Fantastic service
Extremely quick delivery of excellent healthy plants.

Reply from Boma Garden Centre
Fast, efficient service
I've ordered blue glazed saucers from Boma twice. Both times, the items were delivered the following day, carefully wrapped and packaged. 13 saucers in total arrived in perfect condition. Excellent service.

Reply from Boma Garden Centre
Great delivery service
Great delivery service - fast, friendly and great communications 👍

Reply from Boma Garden Centre
Super fast service
Super fast service, arrived the day after ordering, the plant arrived in great condition in a very secure box...

Reply from Boma Garden Centre
Excellent service and excellent product
Human beings at the end of the phone! Peter was extremely helpful and responsive from start to finish. The hedging arrived on time as promised and looks of great quality so far - it's beech so we won't see its true glory for a few months yet - but the plants look sturdy and healthy. Peter also sent detailed planting instructions.

Reply from Boma Garden Centre
The Boma Garden Centre found and sent…
The Boma Garden Centre found and sent the most beautiful amaryllis to some friends in North London on my behalf. It’s bloomed with two feisty stems of four or five flowers, and the whole experience was pleasant and easy to do.

Reply from Boma Garden Centre
Thank you Monica
I visited Boma yesterday for the first, but definitely not the last time. Thanks to the amazing Monica, super helpful and very knowledgeable, this morning I took delivery of planters for the balcony, all beautifully planted up by Monica.

Reply from Boma Garden Centre
Very positive experience with BOMA…
A very positive experience with BOMA from both myself (halfway around the world from London) and the local recipient of two beautiful winter planters. Impressive customer service in every respect. Rapid response to queries, and helpful about a prompt delivery that was even faster than outlined on their website. Less than 24 hrs from the time I placed my order to the time my family member was enjoying the planters out on her balcony! Can’t beat that! Delivery was flawless and exactly when they said it would be. The planters are gorgeous and BOMA will now be our go-to for future gifts, plants and indulgences.

Reply from Boma Garden Centre
Rare plant arrived perfectly safe.
I was looking for Opuntia inermis Southern spineless cactus and added my email to be notified when it was back in stock. Several months later I was notified and made the order. This is a delicate plant with pads that can easily fall off and it is soft so easily damaged in transit. Boma Garden Center packaged this plant exceptionally well with plenty of protection allowing it to arrive safely. It was very clear they cared about the plant and the customer and this is why I have taken time to write this review. The plant was much bigger than what was shown in the picture as well. Highly recommended.

Reply from Boma Garden Centre
Outstanding customer service
I’ve been looking for a large 'statement' plant pot for my courtyard garden but as I live in Newcastle upon Tyne I am outside of Boma’s usual delivery area for such items. However, Boma went out of their way to find a solution and they managed to get the pot to me in a quick and efficient way. The staff were super friendly over email and on the phone, and the whole transaction was completed in a helpful and professional manner. Thank you Sean and Laura!

Reply from Boma Garden Centre
Beautiful plant pots
Beautiful plant pots received. Love the colour. Speedy delivery. Very affordable in comparison with other garden companies

Reply from Boma Garden Centre
Highly recommended
Very quick delivery. Lovely healthy and decent sized plants which were well packaged. I have had 2 deliveries of plants from Boma and they have both been great. I highly recommend this business.

Reply from Boma Garden Centre
Rhododendron
Excellent service from start to finish plant arrived earlier than expected and in excellent condition and well packaged
Wouldn’t hesitate in purchasing from them again 😊

Reply from Boma Garden Centre
Pleasant polite friendly knowledgable…
Pleasant polite friendly knowledgable and helpful.
A very good shopping experience in a well stocked and well laid out garden centre

Reply from Boma Garden Centre
Beautiful planters, helpful & friendly team
Beautiful planters, speedy delivery. Extremely helpful & friendly team.
Unfortunately, one of the pots were damaged. Customer service responded immediately and offered a refund. Only reason for 4 stars instead of 5 is not being offered a replacement planter but I would still recommend using them for great products & fab staff.
Very prompt delivery of a lovely plant
Very prompt delivery of a lovely plant. Good and friendly service all round.
Great service
Hi
Very happy with my rose from Boma. Excellent packaging. Beautiful, healthy plant.

Reply from Boma Garden Centre
Brilliant!
Ordered on a Sunday afternoon, for delivery on Monday. What a brilliant service! Was kept regularly informed on delivery progress and love everything that I ordered. Very impressed indeed, thank you all :)

Reply from Boma Garden Centre
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