We ordered our decking boards online which was easy and the next day we were called with info of when to expect it to be delivered.We then realised we also needed some joists so again ordered online a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have never dealt with your company before so did not know what to expect, having moved from another part of the country and not heard of you before. I placed an order online via an easy to use... See more
Company replied
I ordered 50 coping stones for my wall surrounding property, you had only 8 in stock with my local branch Bridgwater, Somerset, within a few days the full order was delivered, very pleased with servi... See more
Company replied
Delivery team were very helpful and skilled with the gantry. The team member i spoke to on the phone was very helpful. I would give this 5 stars however i had a terrible time ordering online, the sit... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, United Kingdom
- 01278 422654
4.8
Excellent
225 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service again
September 18, 2021
Reply from Bradfords - Bridgwater BBS
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to hear that excellent service was provide by our Bridgwater team.
If there is anything else that we can do for you please email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Very quick service from online…
Very quick service from online ordering. Once at the branch staff were super friendly and helpful, couldn’t fault any part of the service I received.
September 11, 2021
Reply from Bradfords - Bridgwater BBS
Hi Zac,
Thank you for taking the time to leave us a review.
I am pleased to hear about your experience at our Bridgwater branch.
It is great to hear that quick and friendly service was provided and you couldn't fault the branch.
If there is anything else we can do for you please email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Always helpful and friendly along with…
Always helpful and friendly along with surprisingly low prices for bulk delivery bags and quick delivery times. Cant see me using anyone else now..
September 10, 2021
Reply from Bradfords - Bridgwater BBS
Hi Andy,
Thank you for taking the time to leave us a review.
I am pleased to hear about your experience with our Bridgwater branch.
It is great to hear that helpful and friendly service was provided by the branch as well as the prices for our bulk bags being low.
If there is anything we can do for you please do email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Highly recommended.
The service was excellent i was kept informed at all times and the delivery driver Patrick could not have been more helpfull.
September 8, 2021
Reply from Bradfords - Bridgwater BBS
Dear Shaun,
Thank you for taking the time to leave us a review.
It is great to hear that the service provided to you by our Bridgwater branch was excellent and our team kept you informed of your delivery time.
If there is anything else that we can do for you please contact Ecommerce@bradfords.co.uk.
We look forward to seeing you again soon.
Many Thanks
Megan
Excellent service
Excellent service . Did order on line. Was contacted the following day to arrange a delivery time . Would highly recommend
July 30, 2021
Had a guy called Philip deliver and…
Had a guy called Philip deliver and couldn’t have been more helpful 👍🏻
June 24, 2021
Excellent delivery service.
Product arrived as described. Delivery driver couldn't be more helpful.
June 8, 2021
Customer service not good plus still…
Customer service not good plus still ain’t received my goods
June 5, 2021
easy transaction ,phone call to book…
easy transaction ,phone call to book delivery, polite helpful driver
May 29, 2021
Good supplier
Good company and range of product and very helpful staff
Some items are a bit more expensive than some of their competitors but I would recommend them
May 18, 2021
Unprofessional service
Ordered online with collection in branch. No message or phone call for 24 hours. When gone to the shop it turned out there are none in stock (online showed there are). Requested refund but the shop assistant was confused how to do it as I paid by paypal. I called next day to hear that there was no refund issued so I asked to change the branch for the collection. The guy over the phone agreed and he said I'll get an email. No email again and 2 days later I've received a refund!?? All in all very unprofesional and I wouldn't recommend.
May 14, 2021
Delivery guys
Unfortunately for the Delivery guys the lorry wouldn’t fit in our entrance . Without Hesitation the driver said no problem we will just handball it all off ( there was a lot to carry & it was pouring with rain ) they stacked everything tidy and we’re both polite and courteous . They are a credit to the Company , only caught one of their names Darren & the driver , thanks guys 😊
May 13, 2021
Unprompted review
Delivery driver was very help full and…
Delivery driver was very help full and off loaded where asked.
May 9, 2021
Let down on delivery date - poor communication - awaiting refund.
Let down on delivery date. No communication. Had to chase. Ended up collecting product myself. Still awaiting refund for the delivery fee 6 weeks later!!!
May 8, 2021
Cannot fault the Bridgwater branch's…
Cannot fault the Bridgwater branch's service and delivery
May 1, 2021
Great service
Great service. Good communication and driver extremely helpful and courteous
April 28, 2021
All items ready for collection on timr
April 10, 2021
Just what was needed
It was a pity my local Taunton branch didn't have this in stock, but the drive to Bridgwater was a very rare 'outing' for us. It took a while for the cashier to find the order, but it was then dealt with well by the operator in the yard who was very helpful.
March 31, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.