Ordered 4 sheets of plasterboard which is normally a pain to collect - Bradfords delivered to my door. Delivery driver called Gary dropped them off, parking right next to the door and had to explain t... See more
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See what reviewers are saying
The ease of purchase goes without saying! always a pleasant experience. The delivery was super, a little earlier than expected but a lovely driver who put the order just where I wanted it, he also ack... See more
Company replied
Looking for battery powered Dewalt tools and Bradfords are being very competitive on their pricing making them cheaper than Screwfix and Toolstation. Can’t get better than that! Very easy to order &... See more
Company replied
I couldn't find the skirting board on the website. Phoned and was told it had changed code number so perhaps this needs looking at. Staff on the phone and in person very helpful.
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Station Road, TA18 8AW, Crewkerne, Somerset, United Kingdom
- 01460 73961
4.7
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Straightforward ordering
Straightforward ordering, very friendly, knowledgeable and helpful staff. Even help me load the car !
October 9, 2023
Reply from Bradfords - Crewkerne BBS
Good Morning Mr Young
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found the staff to be friendly and Knowledgeable in store,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Nicely delivered very helpful driver…
Nicely delivered very helpful driver nice manner. Your text arrived an after delivery but not fair to mark down. Keep up the good work
September 15, 2023
Reply from Bradfords - Crewkerne BBS
Good Afternoon Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order placed online and where happy with the service provided from start to finish with your order,
Your feedback has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Friendly and efficient delivery
August 18, 2023
Reply from Bradfords - Crewkerne BBS
Hi Mr Findlay
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Always a pleasure buying from…
Always a pleasure buying from Bradfords. I am also able to take reject scrap pieces and make a donation to a charity so for a local merchants, I value this shop as some are for community projects and for teaching. Thank you. Lisa.
July 31, 2023
Reply from Bradfords - Crewkerne BBS
Good Afternoon Lisa
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with placing your orders with us,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Quick and easy to Great serviceorder
Quick and easy to order, delivered in a couple of days.
June 1, 2023
Reply from Bradfords - Crewkerne BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased we got your order to you in a timely fashion,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Crewkerne BBS
Good Evening Jackson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you found the ordering online to be an easy process,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Very pleased with Bradfords
Very pleased with Bradfords - the process of ordering could not be easier and the friendly staff organised fast delivery for us-all left very neatly. Would highly recommend.
April 25, 2023
Reply from Bradfords - Crewkerne BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that you are pleased with the delivery service provided from start to finish with your order,
Thank you for your kind words and recommendation this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Crewkerne BBS
Good Evening Cathy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
The expert & friendly local DIY supplier
The ease of purchase goes without saying! always a pleasant experience. The delivery was super, a little earlier than expected but a lovely driver who put the order just where I wanted it, he also acknowledged a neighbour to explain he had just finished and wouldn't hold them up from leaving in their car. As for quality of product, no fault ever found!!!
March 28, 2023
Reply from Bradfords - Crewkerne BBS
Good Afternoon Grant
Thank you for taking the time to leave us a review.
I am pleased to hear that you are happy with the delivery service and product received from our Crewkerne branch
Thank you for your feedback and kind words this will be passed onto all involved with your order,
We hope to see you again soon.
Wishing you a happy easter,
Kind Regards,
Katie
Easy Order
Easy to order from the website and efficient delivery from my local branch, Crewkerne.
March 27, 2023
Reply from Bradfords - Crewkerne BBS
Good Afternoon Mr Stantiford
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Crewkerne branch,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Fantastic service from Bryn at the…
Fantastic service from Bryn at the Crewkerne Branch and the delivery driver (didn't get his name).
March 22, 2023
Reply from Bradfords - Crewkerne BBS
Hi Oliver,
Thank you for taking the time to leave us a review.
Great to see you were well looked after by Bryn & the Driver
Lorna
Reply from Bradfords - Crewkerne BBS
Hi Stuart,
Thank you for taking the time to leave us a review.
I am pleased to hear that your delivery was quick and efficient,
We hope to see you again soon.
Kind Regards,
Joe.
Fast efficient service.
January 25, 2023
Reply from Bradfords - Crewkerne BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Keenly priced battery tools
Looking for battery powered Dewalt tools and Bradfords are being very competitive on their pricing making them cheaper than Screwfix and Toolstation.
Can’t get better than that!
Very easy to order & pick up at my local branch.
December 15, 2022
Reply from Bradfords - Crewkerne BBS
Good Afternoon Mr Hallett
Thank you for taking the time to leave us a review.
I am happy to hear that you are please with your purchase and found the ordering process to be very easy from placing your order to collection in your local branch,
Your feedback will be passed on to all involved,
We hope to see you again soon.
Kind Regards,
Katie
Never disappointed
Always great service from my local Bradfords store [Crewkerne]. Rapid delivery, not asked for but very welcome with great communication on day of delivery. Driver could not have been more helpful as we tried [and failed] to get the items into the shed. Plan B was the hallway and he helped with that too. Never dissatisfied with this lot. Highly recommended.
November 30, 2022
Reply from Bradfords - Crewkerne BBS
Good afternoon Mr Beschizza,
Thank you for your review, I'm glad to hear that you have had a positive experience with our Crewkerne branch.
I will be sure to pass this on and we hope to see you again soon.
Kind regards
Megan
Reply from Bradfords - Crewkerne BBS
Hi Allan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Crewkerne BBS
Hello Colin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
My review
Very good but a bit on the expensive side but that's way things are at the moment
August 9, 2022
Reply from Bradfords - Crewkerne BBS
Good Evening Kelvin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, thank you for your feedback.
We hope to see you again soon.
Kind Regards,
Katie
Organised a delivery slot last Thursday…
Organised a delivery slot last Thursday for the next available day which was today , Tuesday, I requested it to be after 4pm as no one would be there to take delivery until then , I had taken time out to get back for the delivery slot allocated and waited around for an hour to be informed 15 minutes before the store closed that my delivery wasn't coming !! Dont really think this is professional of the conpany at all or even acceptable ! I understand things happen and deliveries get ouahed back but still .... i had 2 peiple waiting around wasting their time and my time for the fact of a simple call , also they didn't seem to give too hoots if I had it or not and could have had the decency to call alot earlier to inform me it wasn't coming . I even called yesterday twice to ensure this was going to happen!! Absolutely useless !!
August 2, 2022
Unprompted review
Reply from Bradfords - Crewkerne BBS
Good Morning Gavin,
Thank you for taking the time to leave us a review.
I'm so sorry you have experienced poor communication from our Branch in Crewkerne
I will look into this further, and get some feedback from the Branch, to see what caused this to happen.
Kind Regards,
Lorna
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