Excellent product used to top up existing soil prior to laying new lawn. All staff at this branch knowledgeable and friendly whether purchasing large or small items.and make you feel a valued custo... See more
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Easy to order and good value. Within half an hour received a call to organise delivery. Kept up to date on day of delivery regarding times etc. Products delivered to place most convenient for us with... See more
Company replied
I cannot recommend Bradfords in Honiton highly enough. Every member of staff that I have spoken to has been polite and helpful. Both John-Mark and Gerry were the perfect delivery drivers, ensuring eve... See more
Company replied
Bradfords service for delivery of my stone and timber was exemplary. Polite efficient and courteous. The driver John was no different to the office staff, his offloading was no problem to him and went... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Station Approach, EX14 2EZ, Honiton, Devon, United Kingdom
- 01404 42161
4.1
Great
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Very good delivery service
May 14, 2023
Reply from Bradfords - Honiton BBS
Good Morning Tomasz
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and are happy with the delivery service provided with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent communication and very…
Excellent communication and very helpful friendly delivery man
May 1, 2023
Reply from Bradfords - Honiton BBS
Hi Benjamin,
Thank you for taking the time to leave us a review.
I am pleased to hear our comms and service was above parr
We hope to see you again soon.
Kind Regards,
Joe.
It was only a small order but they were…
It was only a small order but they were ready and really helpful, thanks for that.
April 26, 2023
Reply from Bradfords - Honiton BBS
Hi Mr Chadwick
Thank you for taking the time to leave us a review.
All orders are as important to us, no matter the size,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service again
Staff always very friendly and helpful, wouldn't go anywhere else.
April 24, 2023
Reply from Bradfords - Honiton BBS
Hi Bob
Thank you for taking the time to leave us a review.
Great to hear that we meet your expectations,
We hope to see you again, and again
Lorna
Did the click and collect thinking it…
Did the click and collect thinking it would be a faster option to collect goods as it is with many other businesses, however I still had to go and wait in the office for two?! staff to work out how the computer worked for me to then do a signature for collection. Surely the staff member who loaded the items into my car on the yard could have had a handheld device for me to sign off on?
April 18, 2023
Reply from Bradfords - Honiton BBS
Good Afternoon Ab
Thank you for taking the time to leave us a review.
I am sorry to hear that your experience with placing your order online for collection was not as smooth as you expected it to be.
I apologise for any inconvenience this may have caused you.
Thank you for your feedback this is greatly appreciated and has been passed onto the Branch concerned to investigate further.
If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk
Kind Regards,
Katie
Delivery chap was excellent
Delivery chap was good enough to come back one bathroom fitter had arrived. So helpful.
April 3, 2023
Reply from Bradfords - Honiton BBS
Good Afternoon Elizabeth
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you the feedback regarding the delivery service provided and the driving coming back to redeliver your order when your fitter was available.
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Honiton BBS
Good Morning Ed
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online an easy process and where happy with the service provided by our Honiton,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Easy to order and fast friendly delivery.
Easy to order and good value. Within half an hour received a call to organise delivery. Kept up to date on day of delivery regarding times etc. Products delivered to place most convenient for us with no trouble (thank you John from Honiton branch). Will definitely recommend and use again.
March 30, 2023
Reply from Bradfords - Honiton BBS
Hi Anne
Thank you for such a comprehensive review,
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Ordered online
Ordered online. Order came within 2 days. Delivered by friendly and helpful driver.
March 16, 2023
Reply from Bradfords - Honiton BBS
Hi Mac
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I am glad the driver was nice and helpful also
We hope to see you again soon.
Kind Regards,
Joe.
Very professional and goods delivered…
Very professional and goods delivered when they say they would all at a reasonable price
January 24, 2023
Reply from Bradfords - Honiton BBS
Good Evening Robert
Thank you for taking the time to leave us a review.
I am happy to hear that you received a professional service from our Honiton branch and you where happy with the delivery service received.
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Quick delivery and reasonable prices
Quick delivery and reasonable prices - lose a star because they gave me no notice of delivery - had a message at 10am saying it would be delivered between 10 and 12! A bit more notice would have been better
January 12, 2023
Reply from Bradfords - Honiton BBS
Hi, Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
I am sorry that you were not advised about you delivery until the day of delivery.
Kind Regards,
Joe.
Collection of timber from Honiton was ik…
Collection of timber fro Honiton was ik . But too much paper , 3 to 4 A4 pages involved in collection, not necessary. I just need electronic invoice.
Web site was difficult to use on smart phone. In particular the filtering didnt work properly and was extremely frustrating.
September 24, 2022
Reply from Bradfords - Honiton BBS
Good afternoon,
We appreciate your feedback and we are working towards being paperless.
I will pass this on to the required department.
Many thanks
Megan
Tool hire
Staff were friendly and helpful, goods were waiting for me when I arrived.
Faultless
September 21, 2022
Reply from Bradfords - Honiton BBS
Good Evening Mr Sankus
Thank you for taking the time to leave us a review.
I am happy to hear that the staff were friendly and helpful and the order was ready for collection when advise by our Hontion Branch.
Your kind words will be passed onto all involved with your order at the Honiton Branch,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
Excellent service. Very efficient with notification when delivery window known. Driver very friendly and dropped off bulk order in convenient place. Quality materials at a good price.
September 9, 2022
Reply from Bradfords - Honiton BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Really excellent service for delivery
Really excellent service for delivery. The branch provided good information on when the delivery would be, and teh delivery driver was first-rate, really helpful and very professional in use of the lifting equipment etc. Unfortunately this was let down by a poor quality product - the decking boards I ordered were warped and bent on delivery.
EDIT - following this review being left, my local Bradfords branch were in touch and immediately replaced the defective boards. Super helpful and determined to make it right. Review regraded to 5 stars.
August 23, 2022
Reply from Bradfords - Honiton BBS
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Megan
Reply from Bradfords - Honiton BBS
Good Afternoon Angela
Thank you for taking the time to leave us a review.
Thank you for your feedback, I am happy to see that you have received a Quick and efficient delivery service this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Excellent knowledge and service
August 6, 2022
Reply from Bradfords - Honiton BBS
Hi,
Thank you for taking the time to leave us a review.
I happy to see that you have received Excellent and Knowledgeable service in branch, this will be passed on to all involved with your order.
We look forward to seeing you again soon.
Kind Regards,
Katie
Great service with a great knowledge of…
Great service with a great knowledge of products. Staff are welcome and happy to help . Delivery is prompt and around the time your told it will be delivered
July 13, 2022
Reply from Bradfords - Honiton BBS
Good Morning Mr Hill
Thank you for taking the time to leave us a review.
I am pleased to see that you had a positive experience with us from ordering to delivery, this will be passed on to all involved with your order in the Honiton branch.
We hope to see you again soon.
Kind Regards,
Katie
Really friendly helpful people
Really friendly helpful people, which is much appreciated by a woman who didn't know their system, and sometimes needs some advice. Product as described and good
July 12, 2022
Reply from Bradfords - Honiton BBS
Hi Charlotte,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Reply from Bradfords - Honiton BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
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