My order was delivered room temperature. More care should have been given to keeping the food cold if not frozen. I ordered sausage rolls which are seasoned ground pork in a flake pastry. I receive... See more
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I had some trepidation after reading several horror stories with this company, but I really wanted Rose's Lemon & Lime Fine Cut Marmalade, so I ordered 3 jars. While the order wasn't shipped right aw... See more
I ordered a large order for Christmas. I received only half of the items. Contacted them immediately. Never answered their phone, or responded to my text or emails. Tried repeatedly for two weeks, not... See more
Customer service is only available by email, NO PHONE, Sent several emails regarding my order never arriving. Absolute nightmare. Spent $ 100. with them and received nothing. Sent proof that my packag... See more
Company details
Information provided by various external sources
Online importer of British food to the USA. Huge range of groceries from the UK ready for delivery right to your door. Low prices & fast shipping.
Contact info
18032, Catasauqua, United States
- britishfooddepot.com
2.3
Poor
42 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Charged for shipping and taxes, Ugh
the British Food Depot had most of the items I needed but I was disappointed in the fact they charged shipping and sales tax considering I purchased shy of $100. Other similar stores selling the same items sent me FREE shipping and zero sales tax and I spent the same amount on the same items. I will be using the other importer in future. I think British Food Depot should consider dropping the shipping charges and taxes if they want to keep returning customers.
November 24, 2019
Unprompted review
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