British Homesellers Reviews 

Moving house can be a stressful and complicated process to go through. I found BHS to be very helpful throughout. I spoke mainly with Robert, but also Charles, both of whom had a calm friendly manner and took the time to explain things when asked. I needn't have worried about BHS being an 'online' agent as they were very accessible over the phone. They always followed up on things when they said they would, can't fault them.

Communication was excellent from the get go, and it felt like they were trying their absolute best to get our purchase over the line when things were going wrong.

Special shout out to Fallon Martin who was our main point of contact. Also to Alex Clendon who stepped in when Fallon was away.

The staff were helpful, responsive, and communicative throughout the process, which I appreciated.

However, the service charge was presented significantly lower than it actually was — the true figure turned out to be nearly 40% higher once official documents were reviewed. This is a material detail that should have been verified or clearly caveated in line with the Consumer Protection from Unfair Trading Regulations 2008. It suggests that information provided by sellers is not adequately checked before listing.

As a result, I lost time and incurred unnecessary costs before discovering information that directly impacted my decision to proceed.

Overall, a positive interaction with staff, but a lack of due diligence on key information.

We had an extremely positive experience with what has been an immensely stressful time, particularly with Robert Love . On the ball very knowledgeable and was always available to support and answer any queries he went above and beyond would highly recommend. Thank you Robert

This company was amazing to work with, communication was top notch, always kept in touch with what was going on, brilliant service, Alex was a delight to talk to, very knowledgeable and if he was going to ring you back he would.

Our sale was held up by various Land Registry issues for over a year. Charles at British Home sellers was absolutely brilliant, so kind and empathetic throughout the whole process. He answered all queries and pushed for progress week by week in order for our sale to complete. I cannot thank him enough.

Buying through British Home Sellers was a great experience and a breath of fresh air compared to other recent experiences buying, Robert Love kept me up to date throughout the whole process, he went above and beyond. I would definitely recommend for people looking to buy through British Home Sellers.

The best experience,we was helped every step, we had the option to have a chat without to be necesary to call them, as welcome we received a gift of welcome in the new house from the Homesellers agency, thank you so much

As a first time buyer, I was very surprised to see British Homesellers operating as the agents for the property I purchased. Although they were not local to my area, the company endeavoured to keep me updated with whether the vendors accepted my offer, along with any issues along the way.

People were concerned that they were not established in the town, however I can happily say that they responded promptly to my emails and calls and established a smooth transition on the day of completion. I am a very happy customer!

Excellent experience from start to finish!
Molly was fantastic initially and later Charles Gale was phenomenally supportive through to our final purchase. Much better than our own estate agent. Thanks Molly and Charles!

Excellent Responsiveness.

We had a great experience with Alex during our house sale. He was professional, friendly and very pro-active throughout the process. His communication was excellent and he kept us fully informed at every stage. We'd highly recommend Alex.

Superb experience with British Home Sellers from start to finish with our house sale. From initial contact with Nathan, right through to progressing the sale with Molly and Fallon, the communication between us and the buyer was really easy, making the sale go through very quickly. Fallon was always on hand when we needed her and was super prompt answering any query. If you are looking for a fast, trouble free house sale then we would highly recommend British Home Sellers.

Robert was great throughout the whole process only at the end of the phone , the company as a whole was really good would definitely use and recommend thank you 🙂

Couldn’t fault them ! So easy to deal with , informative , very quick at responding to any queries and always friendly

Excellent service form Alex , he was my sellers agent but he went above and beyond to move things along with a very difficult solicitor in the chain , I cant recommend him enough he battled to the end to make sure the exchange went through . Thank you Alex genuinely great customer service when you dont see it enough these days .

I am extremely satisfied with the outstanding service provided by British Homesellers during the purchase of my new home. From start to finish, they were supportive, professional, and attentive to every detail. Their team consistently demonstrated efficiency, ensuring that all processes were handled smoothly and on time, which made the entire experience stress free.
What impressed me most was their reliability and commitment to customer care. They communicated clearly and promptly, always keeping me informed and reassured throughout the journey. Their dedication, integrity, and expertise truly set them apart, and I felt confident that I was in safe hands.
Thanks to their exceptional service, I am now happily settled in my new home. I would highly recommend this company to anyone looking for a trustworthy, efficient, and supportive real estate partner. They exceeded my expectations in every way.

Buying our first home was an absolute breeze and stress free.
Massive thanks to British HomeSellers, they made the whole process quick and simple.
I can’t thank Fallon Martin enough, she was always there when I needed her. She always kept me updated, absolute superstar.

Having lost my husband 5years ago, the time had come to downsize. I had never sold or bought a house on my own and thanks to the help and guidance from both my selling agent and the lovely Charles the move wasn’t as traumatic as I expected. Charles liaised with my agent and was excellent at keeping me updated with the buying process. He was always positive and answered any questions or queries quickly and professionally. 10 points and a gold star!

Robert and his team were very helpful and would use again all calls were returned in a timely manner