British Homesellers Reviews 

484
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, highlighting exceptional customer service. Many noted the team's dedication to providing clear information and guidance, making the overall service outstanding, smooth, and stress-free. Reviewers frequently commend the quick response times and efficient communication, which greatly contributed to a positive user experience. This proactive approach and constant updates ensured that customers felt informed and supported at every stage of their journey. Many found the entire process to be straightforward and manageable, even when dealing with complex situations.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers expressing gratitude for their dedication and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism,... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the promptness and efficiency... See more

User experience

People report positive experiences with the overall user experience, describing it as seamless, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb experience with British Home Sellers from start to finish with our house sale. From initial contact with Nathan, right through to progressing the sale with Molly and Fallon, the communication b... See more

Company replied

Rated 5 out of 5 stars

We’ve just bought our home through British Home Sellers and had an amazing experience. Fallon was fantastic — extremely professional, gave clear information at all times, and was so quick to respond.... See more

Company replied

Rated 5 out of 5 stars

Having lost my husband 5years ago, the time had come to downsize. I had never sold or bought a house on my own and thanks to the help and guidance from both my selling agent and the lovely Charles the... See more

Rated 5 out of 5 stars

We bought our first home through British Home Sellers, and the experience was excellent from start to finish. Robert and his team were incredibly helpful throughout the process. A special mention... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

484 reviews

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No recent history of asking for reviews

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4.7

All reviews

(484)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently purchased my first house…

I recently purchased my first house through this agency and the whole experience was outstanding. The team were extremely professional, helpful, and always quick to respond to any questions I had. Every step of the process was explained clearly, which made the purchase much less stressful.
I felt well-supported throughout and truly appreciated how smoothly everything was handled. I highly recommend them to anyone looking to buy a property. A big thank you to the team for making my first home purchase such a positive experience.Thank you Molly Ewans

October 31, 2025
Unprompted review
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Reply from British Homesellers

Thank you so much for your lovely review!

We're delighted to hear that your first home-buying experience felt smooth and supported.

It was a pleasure helping you with your purchase, and we truly appreciate your recommendation.

Wishing you all the happiness in your new home!

Molly & the team

Rated 5 out of 5 stars

We recently purchased a bungalow…

We recently purchased a bungalow through British Homesellers. We had a wonderful experience. Rob and the whole team were very helpful. Charles was super helpful and was always available, quick to respond to my calls and emails and guided us through the whole process. We highly recommend them!

November 14, 2025
Unprompted review
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Reply from British Homesellers

Hi Gopi,

Thank you for your review!

We’re glad we could help you with your purchase and wish you all the best in your new home.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

Very helpful team

Very helpful team

October 30, 2025
Unprompted review
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Reply from British Homesellers

We are so happy that you were pleased with the service the team provided.

Wishing you all the best in your new home.

Kind regards,
Molly & the team

Rated 5 out of 5 stars

I cannot praise British Homesellers…

I cannot praise British Homesellers and,
in particular, Alex highly enough. Every single step of the way he was at the other end of the phone offering support, advice and solutions to anything that cropped up. I would absolutely recommend them to anyone thinking of a purchase or sale and especially Alex.. thank you so much for everything!!

November 4, 2025
Unprompted review
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Reply from British Homesellers

Hi Alison,

Thank you so much for such a lovely review!

It was a pleasure working with you and I wish you all the very best for you and your family with everything moving forward,

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

The service I received from Alex in…

The service I received from Alex in particular was great. Really prompt when questions were asked and kept up to date throughout the process. Would 100% recommend!

October 22, 2025
Unprompted review
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Reply from British Homesellers

We are so glad to hear you were happy with the process. Best of luck in your new home!

Alex and the team

Rated 5 out of 5 stars

Great team

I recently purchased a house through British HomeSellers, and I had a fantastic experience. Robert L and Molly E were exceptional, providing excellent service and support every step of the way. They were always quick to respond to my emails and phone calls, making the process smooth and stress-free. It was a pleasure to deal with such friendly and professional agents. I highly recommend British Homesellers!

October 6, 2025
Unprompted review
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Reply from British Homesellers

Hi Maciej,

Thank you so much for your review, we’re so glad we could help!

All of us here wish you all the best in your new home.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

British Home Sellers have been a pleasure to deal with.

British Home Sellers have been fantastic from start to finish. Throughout the process of buying a property they advertised in West Sussex, they’ve always been quick to respond to any questions and kept me fully updated at every stage. Their friendly, professional approach made what could have been a stressful process feel straightforward and well supported. I wouldn’t hesitate to recommend them to anyone.”

October 15, 2025
Unprompted review
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Reply from British Homesellers

Hi Karin,

Thank you so much for your review and it was a pleasure working with you!

I wish you all the very best with everything in the future and if we can ever help in the future then please never hesitate to get in touch

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Helpful

As a buyer I found it quite helpful the way Alex coordinated all the various parties and kept it going when there were delays.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth process for first time buyers

Our experience with British Home Sellers was great from start to finish over the course of 4 months. Alex Clendon was great at communicating between us and the seller and he made the process feel easy overall for us as first time buyers. He was always available and prompt with his responses. We would highly recommend them.

September 1, 2025
Unprompted review
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Reply from British Homesellers

Hi Chloe,

Thank you for your review,

I am so pleased we could help and I wish you both all the very best with everything moving forward!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Tough Task Made Easy

From the get go the team at British Homesellers were great. Organised viewings quickly and without fuss, always kept me in the loop with everything regarding my purchase. Thanks to Molly and the team, the otherwise stressful and uncertain time, became a breeze.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Alex and Charles are the best!

I purchased a house via British Homesellers and they were absolutely fantastic. The support from start to finish was incomparable to any other agency I have dealt with. Alex Clendon was an incredible help throughout and always aided smooth communications between myself and the seller and offered great advice and reassurance on many occasions. Charles Gale was polite and patient with me and was always a pleasure to speak with, so full of charisma! I felt informed as to where things were up to every step of the way and couldn't be more grateful to Alex and Charles. I hope we never move again, but if we do, this would be our agency of choice! Highly recommend. Thank you BHS!

August 22, 2025
Unprompted review
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Reply from British Homesellers

Hi Sophie,

Thank you so much for such a lovely review!

Really appreciated and I am so pleased that we could help.

I wish you all the very best with everything moving forward

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Recently purchased my new home through…

Recently purchased my new home through British Home Sellers and had an excellent experience from start to finish, great communication and friendly staff, Alex Clendon was especially helpful! Highly recommend

August 22, 2025
Unprompted review
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Reply from British Homesellers

Hi Leah,

Thank you so much for your review and I am so pleased we could help.

I wish you all the best with everything moving forward!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Top quality service!

Alex and Charles were a massive help through the process of purchasing our first home! They were excellent at getting information quickly from both sets of solicitors and always more than happy to answer any questions! Highly recommend!

August 8, 2025
Unprompted review
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Reply from British Homesellers

Hi Liam,

Thank you for your review,

I am so glad we could help and hope you’re enjoying your new home!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Brilliant service molly kept me…

Brilliant service molly kept me informed throughout the purchase of the property even told me on moving in date better than my solicitor thanks for everything fantastic lady worth more than any 5 stars

August 1, 2025
Unprompted review
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Reply from British Homesellers

Thank you so much for your kind words! We are so happy that you were pleased with the service. Wishing you all the best in your new home.

Molly & the team

Rated 5 out of 5 stars

Highly Recommend!

Really easy to communicate with, very quick to resolve any issues & helpful throughout the purchase process :)

July 29, 2025
Unprompted review
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Reply from British Homesellers

Hi Kira,

We’re glad to have helped you buy your new home.

Myself and the team wish you all the best!.

Kind regards,
Rob & the team

Rated 5 out of 5 stars

Thank you Homesellers

You don’t normally see reviews this high, especially in the Estate Agents industry.

Homesellers are definitely a credit to the industry.
We are in the process of buying a property through British Homesellers and, hopefully, nearly across the line.
What could only be described as a challenging purchase, they have skilfully navigated around the situation. The professional service they have provided has been able to keep this purchase on track.
Everyone I dealt with from British Homesellers has been a credit to their company.
A big thank you to Molly, who helped with negotiations of the purchase, and then it was past to Charles, who has been a fantastic, very intelligent person? Who wants the best for everybody?

July 25, 2025
Unprompted review
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Reply from British Homesellers

Thank you so much for your kind words!

We’re delighted to hear you’ve had such a positive experience.

Wishing you all the best as you near completion!

Molly and the team

Rated 5 out of 5 stars

British homesellers were brilliant!

British homesellers were brilliant!! I was sceptical at first as this isn’t a well known estate agent in my area so was a little nervous as a first time buyer but they helped with any questions i had and also keep me updated the whole way through. I would definitely consider using them if we ever decide to sell.

June 20, 2025
Unprompted review
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Reply from British Homesellers

Hi Robyn,

Thank you for your review and it was lovely working with you,
I wish you and your family all the best moving forward and hope you enjoy your new home!

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Great Communication

The whole process was handled very professionally and made easy for me. The communication I had with Alex Clendon throughout the buying process was great and he was very helpful in addressing any queries i had promptly. I was pleased with my experience with British Homesellers.

May 15, 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Thank you for your lovely review! We are pleased to hear you are happy with the services we provided.

Wishing you all the best in your new home.

Alex and the team

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