Budgetair Reviews 128

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the booking process to be easy, fast, and practical, appreciating the clear information and straightforward navigation. Reviewers also frequently mentioned the affordable prices and good deals, with some noting the absence of additional or hidden charges. The service was often described as good, fast, and excellent, contributing to a positive overall experience for many. However, some people were dissatisfied with the customer service, describing it as extremely bad and unhelpful, with long wait times to get a response from agents. There were also complaints about unexpected changes to bookings, such as alternative flights with significantly longer layovers, and issues with refunds or overcharges. A few other people also felt that the company did not respond to emails and made the process of resolving issues unnecessarily difficult.

What people talk about most

Booking process

People report ambiguous experiences with the booking process, with many reviewers finding it fast, easy, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the good, affordable, and... See more

Service

Customers consistently note ambiguous experiences with service, with many praising it as very good, fast, and... See more

Customer service

Users describe negative interactions with customer service, often citing a complete lack of human support and... See more

Response time

Reviewers highlight negative aspects of response time, with many expressing disappointment and frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Booking flat form working good. I received a ticket after 30 mins needs to be improved. it must be on time. apart from that i am satisfied.

Company replied

Rated 4 out of 5 stars

Easy to navigate and easy to understand.Looking forward to a new booking in the future

Company replied

Rated 5 out of 5 stars

Very good site for flights booking and no additional charges...liked

Company replied

Rated 5 out of 5 stars

Unbelievable prices and very much budget friendly. Refund process is very simple and quick one!! I recommend Budget Air

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

128 reviews

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Rated 1 out of 5 stars

U allowed 30 kg from fujairah to bombay…

U allowed 30 kg from fujairah to bombay and 15 kg from bombay to trivandrum

April 23, 2026
Budgetair logo

Reply from Budgetair

We appreciate your feedback and regret any confusion regarding baggage allowances on your journey. We'll contact you to sort things out and give you to service you can expect from us

Rated 1 out of 5 stars

Worst experience

Worst experience, no customer support, last name they put as their self without space. No assist from them to change their

April 23, 2026
Budgetair logo

Reply from Budgetair

We regret that you had a negative experience and appreciate you bringing this to our attention. We will reach out to you via email to discuss what we can do to service you

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