Buongusto Reviews 128

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The food was delicious and the staff was so nice. Claire behind the bar was great, and my waitress Stevie was so helpful. I will definitely return soon! -Jordan

Rated 5 out of 5 stars

I'd written to the company to ask about machine compatibility, as many Nespresso-compatible pods didn't work with Krups Inissia. They very kindly sent me two packs of samples so I could try them -... See more

Rated 5 out of 5 stars

Package arrived fast, despite me having chosen the slowest option and during the Christmas rush. Coffee tasted decent enough for a decaffeinated ESE pod. My only complaint is that the 'tongue' is to... See more

Rated 5 out of 5 stars

There are lots of compatible Nespresso coffee pods on the market but very few that match up to the quality and flavour of good coffee, sold in a user friendly pod. If like me you have bought pods in... See more

Company details

  1. Coffee Store

Information provided by various external sources

Supplier of the finest Italian coffee products - Buongusto's coffee is carefully selected from the best quality sources of various origins around the world and is roasted by our highly experienced team in Naples, Italy. In whatever guise you enjoy your coffee, from beans to pods and capsules, you can rest assured that Buongusto will deliver the perfect coffee experience. Enjoy your own little piece of Italy; lose yourself in the intense aroma of authentic Neapolitan coffee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 4 out of 5 stars

real coffee without the mess.

I ordered the variety pack. It was cheaper than the competition but the little pouches need a bit more info. The box came with a "menu like " card. Unfortunately, it didn't give you any information on the actual coffee that I had received. The coffee I have tried is good quality. The ESE system works really well in my delonghi.
The delivery was within four days of ordering.
Overall I would recommend and will probably order from them again

January 28, 2014
Unprompted review
Buongusto logo

Reply from Buongusto

Greig - thank you for your review. We are pleased to learn that you are enjoying our products and we welcome suggestions. I have forwarded your comments to our marketing team for inclusion of blend descriptions in our next product guide; this is the document we include with some orders. For your information, further detail on the specific blends of coffee is available on our website. We look forward to you ordering with us again.

Rated 4 out of 5 stars

The price is right!

I bought from this company as their Nespresso compatible coffee pods were around half the price of Nespresso Club products. They do not have same wide choice but we are not total coffee aficionados that it was a problem. With the 10% introductory discount the price was very acceptable and the two products we purchased ( forte and decaf ) were very good. My only disappointment was that on the website the pods were different colours. In fact both items were the same opaque plastic,without any labelling or colour coding, so it is not really easy to mix them on a pod holder or box. Just a little disappointed in that, hence four stars.

January 28, 2014
Unprompted review
Buongusto logo

Reply from Buongusto

Martin - thank you for your review. I am pleased that you like the product and that we remain competitive in this marketplace. The reason they have not been colour-coded so far is because it was believed to be against our environmental credentials to stain the plastic with inks or dyes. However, you will be pleased to learn that we plan on colour-coding the capsules soon due to consumer demand.

Rated 4 out of 5 stars

Very good service

The service has been good delivery in time the price is good as well, the only thing I'm not to please is with aroma of this particular brand of coffee,but the flavour is good

January 23, 2014
Unprompted review
Rated 5 out of 5 stars

Top service and information

Easy on-line ordering with free delivery when ordering over a certain amount, which unlike other suppliers is not set high. Wasn't too sure which coffee to order so called the help line and was given excellent feed back. Will use Buongusto again and have already recommended them to a neighbour.

January 17, 2014
Unprompted review
Rated 5 out of 5 stars

Great service! Will use again.

Order some coffee pods fro buongusto because they had good prices and a variety of products. It worked really nice. I am happy with the service and I am going to buy my coffee from them on a regular basis.

January 13, 2014
Unprompted review
Rated 5 out of 5 stars

Pretty good

I made an error in purchasing coffee pods, got the wrong type. Contacted Buongusto to see if they would help.
They were absolutely great - no problem at all, they collected the pods at the same time that they delivered the correct ones for my machine.
Well done!

January 11, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service would recommend this company everyone

From the moment I first started my order the process was so simple, they were clear with delivery dates etc I ordered a mixed variety as I wanted to sample different ones it was the Intenso Variety Pack ESE 44mm Coffee Pods (150) - No Decaf - 150 pods and look forward to trying all the different varieties, will denfinately be ordering from this company again.

January 9, 2014
Unprompted review
Rated 4 out of 5 stars

Good flavor, will buy again

Wonderful taste but packaging poor. Bottom of box nearly open, do not know if we lost some

January 7, 2014
Unprompted review
Buongusto logo

Reply from Buongusto

Edward - thank you for your review. I am sorry to hear that your box was damaged by the time it had arrived with you. I will be taking this up with the courier and will contact you with a voucher for your next order as a means of compensation for any inconvenience caused. Regards, James @ Buongusto.

Rated 5 out of 5 stars

great service great coffee

They provide a rapid dispatch ,well packed goods and the coffee is not just brilliant to taste but makes Nespresso pods seem very very pricey. why use anyone else?

January 4, 2014
Unprompted review
Rated 5 out of 5 stars

Not Good but GREAT

I ordered 150 pods of Intenso Arabica. In spite being among the cheapest on the net they give a great cup of coffee to my taste. Good price Quick delivery.

January 2, 2014
Unprompted review
Rated 5 out of 5 stars

Great service, great coffee and a great price. Cant ask for more

Bought a coffee pod variety pack to go with the expresso machine christmas present; as we werent sure which coffee to buy. Bought direct from the web site. Ideal transaction. Goods exactly as described, dispatched swiftly. All in all great service. And the coffee is good; we will be buying again from Buongusto!

December 31, 2013
Unprompted review

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