Business Fly Reviews 151

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and professional, often going above and beyond to assist with bookings. Many people highlight the excellent customer service, noting the team's patience, responsiveness, and ability to provide clear information. The booking process is frequently described as smooth, efficient, and stress-free, with many appreciating the quick turnaround and ease of securing their travel arrangements. Consumers also found the prices to be very competitive and reasonable, often securing good deals. A few other people also felt that while the prices were good overall, some advertised cheap flights were not available, or that last-minute bookings could result in higher costs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

Booking process

People report positive experiences with the booking process. Customers found the process easy,... See more

Price

Reviewers highlight positive aspects of price, with many customers expressing satisfaction with the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the attentiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your travel advisor was very helpful, friendly and advised all details of the booking process and flight departures. Would definitely approach Sunny and your company for future flight arrangements.... See more

Rated 5 out of 5 stars

I spoke to Robin at Business Fly in the early part of 2025 about booking a long haul trip in December. Robin found me suitable flights with a well regarded carrier - Cathay Pacific - at excellent pri... See more

Company replied

Rated 5 out of 5 stars

My first experience with Businessfly was outstanding. Sam went above and beyond to make sure every detail of my travel was perfect. He was always available, patient, and extremely helpful, no matter t... See more

Company replied

Rated 5 out of 5 stars

Excellent Service – Honest and Trustworthy! My senior madam suggested this site, and I decided to try booking through them. I’m very happy to say that this site and the people behind it are truly t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Your travel advisor Sunny was very helpful

Your travel advisor was very helpful, friendly and advised all details of the booking process and flight departures.
Would definitely approach Sunny and your company for future flight arrangements. Would have liked a cheaper price but overall very happy. Thank you. Janet Maiden

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Was a bit skeptical at first as I have…

Was a bit skeptical at first as I have never heard about this company before, however, my fears are at ease and Sunny has been brilliant and was even available on the weekend, and if not then Robin took over....would i use them again 100%....Thanks Sunny

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

For the best routes and prices call Fly Business

Sunny from Business Fly was very polite and courteous. Nothing was too much trouble for him in helping me find the best flights for my budget, plus he looked for the shortest waiting times between flights,
I wouldn’t hesitate to use Fly Business again when looking for a flight and I’d ask for Sunny too.
Thank you Sunny your a star.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Business Traveller.

Sunny (Delhi based) what do I say about you mate? I have booked many flights with so many other travel agencies but I must say that it’s the first time I’ve booked with BusinessFly and You’ve been the most attentive and helpful travel agent I’ve come across. You checked all options to get me the best fare and price even though I’ve been really picky with my itinerary. I wish every travel agent was as professional as you’re.
You really deserve ⭐️⭐️⭐️⭐️⭐️

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Sunny was absolutely first class organising and booking our flights to Australia and our hotel stay. Nothing was any bother and he explained everything as the booking proceeded. Thank you Sunny

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very transparent in everything Robin…

Very transparent in everything Robin has done and kept me up to date straightaway. Patience is great!!
Would recommend Robin and the company without hesitation. Nothing is too much trouble and makes you feel relaxed that you are being looked after.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very attentive team....

Very attentive team providing a service late into the evening. They looked at numerous options for me on a 6 leg trip and found good competitive prices. Great service.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Best travel agency sumit was very…

Best travel agency sumit was very helpful throughout the booking process.

February 15, 2026
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mr. Fernandes,

Thank you for taking the time to share your feedback with us on Trustpilot.

We’re delighted to hear that you had a positive experience and that Sumit was able to assist you smoothly throughout the booking process. Providing helpful, professional service is always our priority, and it’s wonderful to know this was reflected in your experience.

We truly appreciate your support and look forward to assisting you again with your future travel plans.

Warm regards,
Team Business Fly

Rated 5 out of 5 stars

My contact was Robin at Business Fly

My contact was Robin at Business Fly, who's Service was Excellent, very quick response, very helpful and knowledgable. Prices were extremely good.
Our booking was also not a simple return flight but very involved with many destinations.

January 30, 2026
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Roland,

Thank you for your fantastic review and for choosing Business Fly.

We’re delighted to hear that Robin provided you with excellent service, along with quick responses and knowledgeable support throughout your booking. It’s especially rewarding to know that he was able to assist smoothly with a more complex, multi-destination itinerary and secure very competitive pricing for you.

At Business Fly, we take great pride in handling detailed travel arrangements with care and efficiency, so your feedback truly means a lot to us.

We sincerely appreciate your support and look forward to assisting you again with your future travel plans.

Warm regards,
Team Business Fly

Rated 5 out of 5 stars

Really good service from Sunny

Really good service from Sunny, lots of to and fros with me asking for different dates and prices and always answered and no pressure applied at any point! Would definitely recommend!

January 26, 2026
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Philippa,

Thank you for your kind review and recommendation.

We’re delighted to hear that Sunny provided you with such a positive experience. We understand that finding the right dates and prices can sometimes involve several changes, and we’re pleased to know that all your queries were handled patiently, promptly, and without any pressure.

Your feedback means a great deal to us, and we truly appreciate your support. We look forward to assisting you again with your future travel plans.

Warm regards,
Team Business Fly

Rated 5 out of 5 stars

BOOKING AND PRICING INTER.FLIGHTS

Had reason to check details about our requited flights for myself and wife to AUSTRALIA. We are both in our late 80. Made contact with several agents etc and was contacted by SUNNY of BUSSINESS FLY. Best move I have ever made. Told him my requirements. I received over the next few days info. and dates prices etc. to complete our trip. This agent was helpful and efficient and has completed the entire process in a professional and efficient manner. A pleasure to do deal with him, Hope the flights are the same. Well done SUNNY

January 12, 2026
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Carol,

Thank you so much for sharing your experience!

We’re thrilled to hear that Sunny provided such helpful and professional service in arranging your flights to Australia. It’s wonderful to know that he guided you smoothly through the process, providing clear information on dates, prices, and options, and made the entire experience efficient and enjoyable.

Your kind words mean a lot to us, and we’re delighted that Sunny was able to assist you so effectively. We hope you have a fantastic trip and look forward to supporting you with any future travel plans.

Warm regards,
Team Business Fly

Rated 5 out of 5 stars

We have used Business Fly before and…

We have used Business Fly before and they always deliver. .Robin is especially helpful with all our requests...looking forward to our trip in May 26

January 14, 2026
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Mandy,

Thank you so much for your kind words and continued trust in Business Fly. We’re delighted to hear that Robin has been especially helpful — we’ll be sure to pass along your feedback. We truly appreciate your support and look forward to assisting you with a fantastic trip in May 2026!

Warm regards,
The Business Fly Team

Rated 4 out of 5 stars

Extremely helpful assistant called…Sunny

Extremely helpful assistant called Sunny
Knowledgeable helpful trying to get the best deal

January 14, 2026
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Wendy,

Thank you so much for the lovely feedback! We’re really happy to hear Sunny was helpful and took the time to find you the best deal. We’ll be sure to pass your kind words on to him, and we’d love to help you again soon.

Warm regards,
The Business Fly Team

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