Business Fly Reviews 151

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and professional, often going above and beyond to assist with bookings. Many people highlight the excellent customer service, noting the team's patience, responsiveness, and ability to provide clear information. The booking process is frequently described as smooth, efficient, and stress-free, with many appreciating the quick turnaround and ease of securing their travel arrangements. Consumers also found the prices to be very competitive and reasonable, often securing good deals. A few other people also felt that while the prices were good overall, some advertised cheap flights were not available, or that last-minute bookings could result in higher costs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

Booking process

People report positive experiences with the booking process. Customers found the process easy,... See more

Price

Reviewers highlight positive aspects of price, with many customers expressing satisfaction with the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the attentiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your travel advisor was very helpful, friendly and advised all details of the booking process and flight departures. Would definitely approach Sunny and your company for future flight arrangements.... See more

Rated 5 out of 5 stars

I spoke to Robin at Business Fly in the early part of 2025 about booking a long haul trip in December. Robin found me suitable flights with a well regarded carrier - Cathay Pacific - at excellent pri... See more

Company replied

Rated 5 out of 5 stars

My first experience with Businessfly was outstanding. Sam went above and beyond to make sure every detail of my travel was perfect. He was always available, patient, and extremely helpful, no matter t... See more

Company replied

Rated 5 out of 5 stars

Excellent Service – Honest and Trustworthy! My senior madam suggested this site, and I decided to try booking through them. I’m very happy to say that this site and the people behind it are truly t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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Rated 3 out of 5 stars

It is best flight

It's a best flight I really enjoyed

September 30, 2025
Unprompted review
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Reply from Business Fly

Dear Vishant,

Thank you so much for your feedback — I’m delighted to hear that you had such a great experience. It’s wonderful that everything met your expectations and that you enjoyed the flight.

Looking forward to helping you again in the future!

Warm regards,
Business Fly Team

Rated 5 out of 5 stars

Excellent customer service

I m happy with the service provided by your team. Specially Sam, who made sure We got the best rate with for the dates. He was helpful and very understanding.

September 14, 2025
Unprompted review
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Reply from Business Fly

Dear Maka,

Thank you so much for your kind words and positive feedback. We're thrilled to hear that you’re happy with the service provided by our team.

Sam will be especially pleased to know that his efforts made a difference in your experience. We’re proud to have him on our team and will be sure to pass along your appreciation.

If there’s anything else we can assist you with, now or in the future, please don’t hesitate to reach out. We look forward to working with you again.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

My wife and I have been using business…

My wife and I have been using business fly for quite some time and we find the service very helpful and reliable. We always use Robin because he is knowledgeable, friendly and always willing to go that extra mile. Looking forward to our next trip in November. Thanks Robin.

September 21, 2025
Unprompted review
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Reply from Business Fly

Dear Customer,

Thank you so much for your kind message and for your continued trust in Business Fly. We’re delighted to hear that you and your wife have found our service helpful and reliable over the years.

Robin will be especially pleased to hear your praise — he truly embodies our commitment to going the extra mile for our clients. We’ll be sure to pass along your appreciation to him.

We’re looking forward to assisting you with your upcoming trip in November and making it just as smooth and enjoyable as always.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Booking my flight to Australia

I wanted to book a flight to see my daughter over in Australia. And I went with a company called Business Fly, they were a pleasure to deal with. I highly recommend Sumit, who helped me pick my flight, and I would certainly use this company again

September 11, 2025
Unprompted review
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Reply from Business Fly

Dear Kenneth,

Thank you for taking the time to share your experience. We're so pleased to hear that booking your flight to Australia through Business Fly was a positive one.

Sumit will be very happy to know that he was able to assist you effectively and make the process smooth. We’re lucky to have him on our team, and we truly appreciate your recommendation.

We look forward to assisting you again in the future — whether it’s another trip to see your daughter or any other travel plans.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Hi Thanks Robin Your Help and…

Hi Thanks Robin Your Help and Support..I Noticed You Worked Midnight and Sorted My Air Tickets..Thanks Again.

September 7, 2025
Unprompted review
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Reply from Business Fly

Dear Mr. Singh,

Thank you so much for your kind words and for taking the time to leave a review.

We're thrilled to hear that Robin was able to assist you promptly — even during late hours! At Business Fly, we’re committed to providing round-the-clock support to ensure your travel plans go smoothly.

We truly appreciate your trust in us and look forward to assisting you again in the future.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Another successful booking with the…

Another successful booking with the help of Robin. Such a patient and considerate person who went that extra mile to perfect our requirements.

September 6, 2025
Unprompted review
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Reply from Business Fly

Dear Mandy,

Thank you for your wonderful feedback! We're delighted to hear that Robin was able to assist you once again and went the extra mile to meet your needs. His dedication and patience truly reflect our commitment to excellent service.

We greatly value your continued trust in us and look forward to helping with your future travel plans.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Very helpful.

August 24, 2025
Unprompted review
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Reply from Business Fly

Dear Mr. Tamber,

Thank you for your kind words! We're glad to hear you found our service helpful.

We look forward to assisting you again in the future.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Excellent travel providers

Ok, from last year I had planned a family trip to Jamaica for this year August 2025 for my youngest daughters birthday.

Emergency happened, people dropped out so it ended up being just me and my children. Three days before my holiday (3) I had no flights, just accomadation booked. I was panicking HARD.. So I was looking online to find some cheap flights to Montego bay from Heathrow, and prices was just not working in my favour.
I continued to look online and I came across business fly in compare prices, now I like to book through a reputable agency and I'd never heard of these people before.

So I enquired through messenger and was put through to a man named Robin.
What an absolute delight he was.
I had told him of my issues to travel and I needed the best flight possible ASAP.
He came back with an excellent price, a little bit over my budget but I was ready to do this.

I was very sceptical sending thousands of pounds to someone over the internet whom I've never met nor heard of. I did a few soft searches on the company and was satisfied.
I bit the bullet and paid for the flights.
Three days later I'm standing in the airport as I had printed out the E-tickets nervous as hell thinking are these tickets even legit, untill I got to the BA counter and they asked for my passport/tickets and directed us to our designated area. At that moment I was super proud of myself that I'd managed to secure return flights from a safe company at an affordable price..

Me and my children had the holiday of a lifetime at such short notice, and a small fraction of the price taken off thanks to Robin who searched and searched for the exact dates I needed.

Also Sumit who helped at the end when I was enquiring about luggage and a pram for my youngest. Everything was included, luggage, carry on and meals.i will definitely be using these guys again as any questions and enquiries you have you can ask straight away with a quick response.

I would like to say, anyone thinking about this company or has worries. Please don't. They are real and you will not be disappointed, they will look for what you need/want until you are satisfied.

I would just like to say a big thank you for all your help and i will definitely be using you again and telling people who come Inna pickle with flights. Safety is key and I am big on that and you provided security and assurance for me to part with my funds and in return we had the best 12 days I've ever had in my life.
Thank you so much

Kenisha, 38, London. Travelled with twins 11 and 3 year old To Montego Bay Jamaica 29/7/25-11/8/25

July 29, 2025
Unprompted review
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Reply from Business Fly

Dear Kenisha,

Thank you so much for taking the time to share your incredible journey and experience with us in such detail. We’re truly honoured to have played a part in making your family trip to Jamaica possible — especially under such time-sensitive and stressful circumstances.

Robin and Sumit will be absolutely delighted to hear your kind words. Your trust, especially when booking last-minute and sending a significant payment online, means the world to us. We completely understand how nerve-wracking that can be, and we're so pleased that everything went smoothly from start to finish.

It’s wonderful to hear that you and your children had the holiday of a lifetime — those are the moments we strive to make happen. Your feedback is exactly why we do what we do: to provide secure, affordable, and personalized travel solutions, even at the eleventh hour.

Thank you again for your trust, your kind recommendation, and your lovely words. We’ll be here whenever you need us for your next adventure — hopefully with even more wonderful memories to come.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

I'm happy with the service very helpful

August 22, 2025
Unprompted review
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Reply from Business Fly

Dear Bianca,

Thank you for your kind feedback!

We're glad to hear you were happy with the service and found our team helpful. We look forward to assisting you again in the future.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Excellent!

Excellent!
Prompt response and genuine support

August 8, 2025
Unprompted review
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Reply from Business Fly

Dear Sam,

Thank you so much for your kind words!

We're glad to hear you appreciated our prompt response and the support we provided. It's always our goal to be responsive and genuinely helpful. If there's anything else you ever need, don't hesitate to reach out!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

I have a great experience with businessesfly…

I have a great experience with businessfly. The staff member Sumit deal my equiry very well and offered me a good deal for my travel ticket. He was very professional, polite and patiently answered all my questions. I highly recommend Businessfly.

August 20, 2025
Unprompted review
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Reply from Business Fly

Dear Preet,

Thank you for sharing your wonderful experience with Businessfly!

We're thrilled to hear that Sumit provided you with excellent service and helped you find a great deal. Professionalism, politeness, and patience are qualities we truly value, and it's great to know Sumit delivered on all fronts. Your recommendation means a lot to us—we look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

As I was looking online tickets to…

As I was looking online tickets to India suddenly I saw this website and fill my details its is so quick that they call me and explain so nicely everything and we were so impressed that they sort out very easily. Very nicely friendly people. That can understand what we trying to explain. I’ll highly recommend about this people

August 19, 2025
Unprompted review
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Reply from Business Fly

Dear Mr. Bhogal,

Thank you very much for your kind words and thoughtful feedback. We're delighted to hear that you had a smooth and positive experience with us.

At The Business Fly Team, we always strive to provide clear, friendly, and efficient service, and it’s truly rewarding to know we met your expectations.

We sincerely appreciate your recommendation and look forward to assisting you or your loved ones again in the future.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Sumit was very polite and found the…

Sumit was very polite and found the best flight for me and my family

August 19, 2025
Unprompted review
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Reply from Business Fly

Dear Mrs. Sandhu,

Thank you so much for your kind feedback! We're so pleased to hear that Sumit was able to assist you and your family with finding the best flight.

We’re proud to have team members like him who are dedicated to providing friendly and helpful service.

We truly appreciate your support and look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Reliability

I discovered Business Fly through an online ad at a time when I urgently needed to travel due to an emergency. After leaving my number on their website, I received a call back within minutes. From there, everything was handled with impressive speed and professionalism. The booking was not only quick but also completely hassle-free — easily the smoothest experience I’ve ever had arranging a flight. A special thanks to Sumit for being attentive, reassuring, and supportive throughout the process. In a stressful moment, Business Fly turned things around and made travel simple. Highly recommended.

August 15, 2025
Unprompted review
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Reply from Business Fly

Dear Priya,

Thank you so much for sharing your experience with Business Fly. We're truly honored to have been able to assist you during such a critical time, and we're glad we could help make things a little easier.

It’s wonderful to hear that Sumit was able to provide the support, reassurance, and professionalism you needed. We'll be sure to pass along your kind words to him—feedback like yours means a lot to our team.

We sincerely appreciate your recommendation and are always here whenever you or your loved ones need us again.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Bast customer service

Bast customer service

August 15, 2025
Unprompted review
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Reply from Business Fly

Dear Mr. Kathirvelautam,

Thank you for your kind words! We're thrilled to hear you were happy with our customer service. Your support means a lot to us, and we look forward to assisting you again in the future.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

I was looking for a flight to Sydney

I was looking for a flight to Sydney. The company was very patient as I did not have any flexibility on dates. They found nice time flights and stop overs to suit me and My Son. Looking forward to the trip and seeing family. Would definitely use again.

August 13, 2025
Unprompted review
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Reply from Business Fly

Dear Paul,

Thank you for your lovely feedback! We're so glad we could help find the right flight options for you and your son, especially with your fixed travel dates. It’s always our goal to make the process as smooth and stress-free as possible.

We’re delighted to hear you're looking forward to your trip and reuniting with family — we wish you a wonderful journey and cherished moments together.

We truly appreciate your trust and look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

My first experience with Businessfly…

My first experience with Businessfly was outstanding. Sam went above and beyond to make sure every detail of my travel was perfect. He was always available, patient, and extremely helpful, no matter the time or question. I felt completely taken care of from start to finish, and I’ll certainly be trusting Sam with all my future travel plans.

August 12, 2025
Unprompted review
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Reply from Business Fly

Dear Sally,

Thank you so much for your kind words and thoughtful feedback!

We’re delighted to hear that your first experience with Businessfly was such a positive one. Sam takes great pride in providing exceptional service, and it’s wonderful to know his dedication helped you feel at ease with our team.

We truly appreciate your trust and look forward to assisting you with all your future travel needs.

Wishing you smooth and memorable journeys ahead.

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Excellent service

Excellent service, got my tickets for the very best fare. I strongly recommend business fly. Great job keep up good work.

July 16, 2025
Unprompted review
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Reply from Business Fly

Dear Mr. Kottapalli,

Thank you so much for your kind words and wonderful feedback! We're delighted to hear that you were happy with our service and the fare we secured for you.

Your recommendation means a lot to us, and we truly appreciate your support. We'll continue doing our best to provide great service every time.

Looking forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Busines Fly Offered Great Service

I came across Business Fly for the first time 2 nights ago and requested a call back from one of their agents.The next day Robin Smith called back, could not get hold of me and left a message informing me of his attempt to get hold of me. The same day I spoke to Robin on the telephone and he was able to find a flight from London to Cape Town at a very good price with my preferred airline. Payment for the flight went smooth and I received confirmation in the form of my E-Ticket the same evening. I also had a follow up call from Robin to confirm that I was pleased with everything. Just waiting on Robin to assist with sorting out assistance as well as an allocated seat for me. Robin thanks so much for your help. I will not hesitate to use your agency again in future.

August 6, 2025
Unprompted review
Business Fly logo

Reply from Business Fly

Dear Customer,

Thank you so much for taking the time to share your experience!

We're delighted to hear that Robin was able to assist you promptly and efficiently, and that everything from finding the right flight to receiving your e-ticket went smoothly. Providing excellent service and follow-up care is very important to us, and we're glad to know it made a positive difference for you. Robin will continue to assist with your seat and special assistance requests to ensure everything is in place for your journey. We truly appreciate your trust in Business Fly and look forward to helping you again in the future!

Warm regards,
The Business Fly Team

Rated 5 out of 5 stars

Great customer service

Robin will be especially pleased to know his support made such a positive impact on our travel plan to New Zealand. He went the extra mile to stay in contact to ensure our planning journey went smoothly and was attentive to our requests. He was very patient, knowledgeable and ensured he had our plans covered. He searched for best prices on flights and came up with some ideas for us. Amazing customer service. I would recommend this Company to other travellers

August 6, 2025
Unprompted review
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Reply from Business Fly

Dear Keith,

Thank you for your wonderful feedback!

We're so pleased to hear that Robin was able to support you so well throughout your travel planning to New Zealand. It’s great to know his attentiveness, patience, and dedication helped make the process smooth and stress-free. We’ll be sure to pass on your kind words to him — he’ll be thrilled to know his efforts made a real difference. Thank you again for recommending Business Fly, and we look forward to assisting you on your future journeys!

Warm regards,
The Business Fly Team

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