I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... See more
Really Impressed!! Late one night I asked a couple of questions before placing an order, presuming I'd receive a reply the next day. These questions were answered within half an hour! Placed order and... See more
Dialogue was prompt, courteous, kind and professional. Product was as viewed and well presented and packaged. The only tiny downside was not the responsibility or fault of Butterfly Designs, but rat... See more
Company details
Information provided by various external sources
A beautiful selection of family trees and other handmade gifts
Contact info
United Kingdom
- Info@butterflydesigns.co.uk
- butterflydesigns.co.uk
4.5
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic
The response time on questions was the best I have experienced and the product when it arrived, was brilliant would thoroughly recommend them.
April 13, 2022
So pleased with the picture for my…
So pleased with the picture for my parents diamond wedding anniversary present, excellent service.
February 12, 2022
Excellent service and the gift is great
January 26, 2022
Anniversary Gift
Ordered 60th Anniversary present for my parents. Exactly as hoped. Beautifully done. On realising I had ordered wrong date they were very quick to respond & send out a replacement piece. My parents loved the gift. Would highly recommend.
January 11, 2022
Lovely products
Lovely products, straight forward to order, delivery fine & customer service, excellent.
November 23, 2021
Really pleased with the service
Really pleased with the service, needed to make a change to my order which they sorted for me with no fuss. Very happy with my order too, recommend Butterfly Designs.
November 8, 2021
Amazing quality product - awesome
Amazing quality product , better than I had hoped for - quick delivery , absolutely delighted , thank you x
September 12, 2021
I ordered for gift for my sister &…
I ordered for gift for my sister & husband. Easy to order & fast delivery too. Good quality & I know that they will love it.
September 7, 2021
Brought this gift for my wife to…
Brought this gift for my wife to celebrate our ninth wedding anniversary and she love it. Thank you
September 3, 2021
Great anniversary gifts which the wife…
Great anniversary gifts which the wife loved, quick delivery, perfect
Thanks
August 18, 2021
Excellent service.
August 16, 2021
Very prompt............
I requested a new 'date' heart and it was produced and posted to me in record time. Thank you.
July 31, 2021
cost cutting
The item ordered was good with the exception of the perspex. I have had to have a piece of glass cut to fit the frame in order to make the item presentable. may I suggest an extra cost to cover the glass would make the frame perfect.
May 27, 2021
My husband bout me a gift from…
My husband bout me a gift from yourselves & I loved it so much I bough for my best friends 30th anniversary. Beautiful work x
April 20, 2021
So happy with my order
So happy with my order. Golden Wedding family tree, absolutely beutiful, so many compliments from friends and family.
Thank you so much Butterfly Designs.
April 12, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.