Butterfly Designs Reviews 187

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... See more

Rated 5 out of 5 stars

Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... See more

Rated 5 out of 5 stars

Really Impressed!! Late one night I asked a couple of questions before placing an order, presuming I'd receive a reply the next day. These questions were answered within half an hour! Placed order and... See more

Rated 5 out of 5 stars

Dialogue was prompt, courteous, kind and professional. Product was as viewed and well presented and packaged. The only tiny downside was not the responsibility or fault of Butterfly Designs, but rat... See more

Company details

  1. Art Handcraft
  2. Artist
  3. Greeting Card Shop
  4. Picture Frame Shop

Information provided by various external sources

A beautiful selection of family trees and other handmade gifts


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

187 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My parents were absolutely delighted…

My parents were absolutely delighted with their 65 year anniversary framed gift. Beautifully made. Excellent service.
Can’t praise you enough. Would highly
recommend to anyone else.
Thank you so much Butterfly Designs

February 11, 2021
Rated 5 out of 5 stars

Good sevice. But expensive

Very pleased. But later found out I could have had it elsewhere for half the price

January 30, 2021
Butterfly Designs logo

Reply from Butterfly Designs

Thank you for your review, I can assure you all of my products are handmade by myself, and I also have the registered copyright for the designs, you will not be able to purchase them from anyone other than myself Butterfly Designs

Rated 5 out of 5 stars

This was a 3rd wedding anniversary…

This was a 3rd wedding anniversary present for my wife and she loved it. She was over the moon with the design, frame and words chosen to be printed. It looks every bit as good if not better in reality than the images on there website show. The owner was very helpful and informative and couldn't do enough to assist when choosing the wordings and updating me with information
The only small issue I could find but may add this wasn't the owners fault is the postal times taken from present being dispatched to when delivered by royal mail. I felt so sorry for her as she was fully apologetic for something that was totally our of her control. If ordering at this time of year please allow for the extra time it may take for your delivery to arrive in time

December 7, 2020
Rated 5 out of 5 stars

Amazing

I ordered the family tree a few years ago. Everyone who saw it, loved it! I even ended up gifting a few to family and friends. The quality and design is really neat and eye catching. I recently had another baby so I request a name heart and it came and fixed perfectly on my tree.. Thanks again xx

October 23, 2020
Rated 5 out of 5 stars

Excellent

I am very happy with my purchase that I ordered, it was well packaged and came with Royal Mail 48 and arrived as it should.
Quality was very good and i recommend this product. Thank you.

September 20, 2020
Unprompted review
Rated 5 out of 5 stars

Really lovely product

Really lovely product, fast delivery seen as its personalised, very good service, packaged really well, think the price is a little expensive but good quality, thankyou 😊

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

Golden wedding anniversary gift.

We were very happy with our purchase.Itwas first class.
Extremely quick delivery also.
Picture frame looks great with the little LED lights around the inside.
Would definitely recommend.

July 13, 2020
Unprompted review

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