I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... See more
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Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... See more
Really Impressed!! Late one night I asked a couple of questions before placing an order, presuming I'd receive a reply the next day. These questions were answered within half an hour! Placed order and... See more
Dialogue was prompt, courteous, kind and professional. Product was as viewed and well presented and packaged. The only tiny downside was not the responsibility or fault of Butterfly Designs, but rat... See more
Company details
Information provided by various external sources
A beautiful selection of family trees and other handmade gifts
Contact info
United Kingdom
- Info@butterflydesigns.co.uk
- butterflydesigns.co.uk
4.5
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Very helpful and great on communication
July 3, 2020
Unprompted review
Beautiful anniversary gifts
Was really impressed by these, I wanted something different and these fit the bill, I bought two one as a late anniversary present (due to covid) for my daughter and son-in-law and the other for my son and daughter-in-law, my daughter rang to say how beautiful it was. Was well wrapped and quickly arrived, very good customer service as I had made a mistake and contacted them and received an email saying they would put it right and they did no problem.
Would recommend this company and would use again
June 29, 2020
Unprompted review
Beautiful personalised gift
Beautiful personalised gift. Delivered promptly and made exactly as I had requested with regards the positioning of the names.
June 16, 2020
Unprompted review
Very prompt service and lovely picture
Very prompt service and lovely picture. The parents in law were thrilled with the result.
June 4, 2020
Unprompted review
Very helpful and also directed me to…
Very helpful and also directed me to the right links straight away in re ordering a replacement heart. Great customer service and appreciated the quality service. Thanks and would recommend them to anyone. Will use them again in the future
May 29, 2020
Unprompted review
Very quick service,I've ordered 2…
Very quick service,I've ordered 2 family tree pictures and both my friends were delighted with the gift. Would recommend butterfly designs.
May 24, 2020
Unprompted review
The item was just perfect
The item was just perfect! It was so lovely and arrived very quickly aswell. Was just what we had been looking for and we are very pleased. Would definitely recommend!
May 22, 2020
Unprompted review
Easy to Order- dispatched in record…
Easy to Order- dispatched in record time too - arrived with time to spare. Thank you - and the wife loved it too - so winner winner chicken Dinner !
From Mr Sharp !
May 18, 2020
Unprompted review
Good service post on the slow side…
Good service post on the slow side though
May 11, 2020
Unprompted review
Reply from Butterfly Designs
Hi Heather
Thank you for your review, unfortunately due to the current Covid19 lockdown situation with the post Royal Mail is slower than usual due to staff shortages and more mail in the system, I am dispatching within a day or two of receiving orders to give the best chance of fast postage, thank you Butterfly Designs xx
Very prompt service and very pleased…
Very prompt service and very pleased with product, good quality and lovely design. I would definitely recommend purchase from Butterfly Designs
May 5, 2020
Unprompted review
Very delicate and pretty
Very delicate and pretty, as good as expected and despatched quickly. Excellent item and service. Thank you.
May 4, 2020
Unprompted review
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