CamdenTools Reviews 964

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I just wanted to say a big thank you to all at Camden Tools. I ordered some stainless steel nails from Amazon as my contractor said that he needed them, However, it transpired that he didn't! Th... See more

Rated 5 out of 5 stars

I called and spoke to a lovely lady who checked technical details with me before purchase. Great customer service, price and next day delivery - what more could you ask for - if only all transactions... See more

Rated 5 out of 5 stars

My first experience with Camden. How fantastic they are. It was so wonderful to receive a welcoming email from Sara, it made me feel really special. Thoughtful gestures like that will bring custome... See more

Rated 4 out of 5 stars

No problem with delivery - the items turned up as promised and seem good value. However, and no fault of Camden Tools, the packaging leaves a little to be desired. The Product, being fine and powdery,... See more

Company details

  1. Tool Store
  2. Craft Store
  3. Do-it-Yourself Shop
  4. Hardware Store
  5. Lighting Store
  6. Paint Store

Written by the company

Welcome to Camden Tools, and thank you for visiting! We offer a comprehensive range of tools, materials, products and accessories for customers both in the UK and worldwide, all backed up by our excellent customer service. Here at Camden Tools, we pride ourselves on offering a huge selection of over 11,000 products, including all of the top brands from both the UK and further afield. Plus, our experienced, customer service team are just a click away if you need any help, advice or information.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

964 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Faulty shirt and no refund

I purchased a shirt for my husband's birthday, after one wash the collar separated from the shirt, I contacted the company and was sent a replacement.

The same thing has happened with the replacement shirt, I recontacted them again requesting a full refund as clearly a faulty batch, all they keep doing now if mucking me around, saying my emails have gone to their spam box, promising a refund and then not delivering.

BEWARE

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt and efficient service

Very prompt and efficient service, the order arrived within a few days. The company was very helpful when I had to ring up and request a further copy of my invoice as the first, emailed one, was illegible. No problems and it was sent out by post as I asked. Many thanks, will definitely use this company in the future.

March 3, 2025
Rated 5 out of 5 stars

Exactly what I needed

Got exactly what I needed after looking countless other shops. Great prices, excellent customer care, speedy service and the product was perfect. Very pleased. 5 stars 🌟

January 27, 2025
Rated 5 out of 5 stars

Great shop

Great customer service, great quality, and ships all over the world which is amazing. I also really appreciate that I don’t have to pay any duties or fees at the door when it’s being delivered and that those fees are included at check out. I have ordered from Camden tools before and I will order from them again.

January 7, 2025
Rated 5 out of 5 stars

Excellent and Early

Excellent! Ordered from Amazon fulfilled by Camden Tools.
International Tracking available and arrived 10 earlier than expected.
I was leery ordering something with such a wide delivery window (Dec 12 - Jan 3).
Definitely feel comfortable ordering from Camden Tools and will again.

December 2, 2024
Unprompted review

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