I just wanted to say a big thank you to all at Camden Tools. I ordered some stainless steel nails from Amazon as my contractor said that he needed them, However, it transpired that he didn't! Th... See more
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I called and spoke to a lovely lady who checked technical details with me before purchase. Great customer service, price and next day delivery - what more could you ask for - if only all transactions... See more
My first experience with Camden. How fantastic they are. It was so wonderful to receive a welcoming email from Sara, it made me feel really special. Thoughtful gestures like that will bring custome... See more
No problem with delivery - the items turned up as promised and seem good value. However, and no fault of Camden Tools, the packaging leaves a little to be desired. The Product, being fine and powdery,... See more
Company details
Written by the company
Welcome to Camden Tools, and thank you for visiting! We offer a comprehensive range of tools, materials, products and accessories for customers both in the UK and worldwide, all backed up by our excellent customer service. Here at Camden Tools, we pride ourselves on offering a huge selection of over 11,000 products, including all of the top brands from both the UK and further afield. Plus, our experienced, customer service team are just a click away if you need any help, advice or information.
Contact info
Unit 2, Wellington Park Ind Est, Waterloo Road, NW2 7JW, London, United Kingdom
- 020 3793 0837
- info@camdentools.com
- camdentools.com
4.6
Excellent
964 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great products & prices, but the absolute best customer service
Great products at great prices but even more importantly, everyone that I have dealt with, both over the phone & in the shop, have provided outstanding customer service & have far exceeded my expectations in every way.
Will definitely use them again.
September 30, 2024
Unprompted review
Item not delivered
Seller used a courier that claimed they had delivered the item to address - item never received by us. Seller did not provide evidence from their courier, but just refused to refund or send replacement. Dreadful experience.
September 30, 2024
Unprompted review
This wrench is fantastic
This wrench is fantastic!
It's durable, and the adjustable design makes
it versatile for various tasks.
September 11, 2024
Unprompted review
A simple purchase but delivered as …
A simple purchase but delivered as promised and in good condition. Highly recommended.
August 22, 2024
Great company with great customer service.
I placed a order with Camden tools via amazon but didn't receive the item due to the amazon driver delivering it to a wrong address. I contacted Camden tools and explained I hadn't received the order and Sara sent me a refund for the item later that day. I ordered the item again when I found out the driver had delivered it to someone else and it was delivered the following day. The item was in perfect condition, exactly as described on the listing and was fairly priced. Overall great products and customer service and I will 100% be using them again. P.s it was amazon who messed up the delivery, not Camden tools.
June 5, 2024
Unprompted review
Wide variety of options and quick…
Wide variety of options and quick delivery and very well protected. Highly recommended!
March 25, 2024
Unprompted review
Still waiting for a delivery
Still waiting for a delivery. Evri said there was a delay no reason. Customer service at Camden or B&q don’t respond. Amazon next time for reliability.
24 hour service that took 5 days without explanation. You also don’t reply to emails but reply on here after the package is delivered. Terrible service
March 21, 2024
Unprompted review
Reply from CamdenTools
Sorry to hear about the delay. The item was dispatched on time using a 24-hour service, but sometimes unexpected delays occur. We've confirmed with the courier that your order has now been delivered. Thank you for your patience, and look forward to serving you again in the future.
Regards,
Sara
CamdenTools
Ideal supplier to order custom sized…
Ideal supplier to order custom sized toughened glass. Wide variety of options and quick delivery and very well protected.
Highly recommended!
February 28, 2024
Unprompted review
Great company
This was the second time we have ordered carbon brushes from Camden Tools. They arrived next day, worked like a dream and are at a fantastic price in these days of profiteering. What a great company nothing else to say really.
October 26, 2023
Unprompted review
Good responsive service
Good responsive service, but unable to supply the nipple that I needed.
October 1, 2023
This wrench is fantastic
This wrench is fantastic! It's durable, and the adjustable design makes it versatile for various tasks.
October 6, 2023
Unprompted review
My first experience with Camden
My first experience with Camden. How fantastic they are. It was so wonderful to receive a welcoming email from Sara, it made me feel really special. Thoughtful gestures like that will bring customers back without them bothering to shop around for prices. The items I purchased arrived the following day. Fabulous to be treated so valued. Sara even sent an after sales email to ensure all was well.
September 4, 2023
Unprompted review
A small issue was dealt with quickly
A small issue was dealt with quickly, efficiently and politely. Outstanding service.
September 28, 2023
Unprompted review
Stabila 196-2/81cm Spirit Level
Purchase arrived early than expected, very well packaged and arrived in perfect condition. Excellent website well stocked and easy to navigate. Thank you Regards from down under.
August 19, 2023
Extremely easy to deal with.I am in…
Extremely easy to deal with.I am in Australia and the process was so fast!
I already ordered before and never had any issues;the communication was great
August 17, 2023
delivered item
August 1, 2023
Delivered described product promptly
April 7, 2023
awsome arrived timley more to…
awsome arrived timley more to expirience just noteworthy i m missing screw that goes along with unit
May 23, 2023
Unprompted review
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