AK MEET AND GREET  Reviews 

Excellent customer service and good communication during drop off and collection. Very helpful staff. Car was waiting for us on return without any delay, will definitely use them again

Shocking service , Audi wheel kerbed and say don’t except liability.. the driver who delivered the car even took pictures of it on our return … 2 weeks of emails without no response and then this

As per the terms and conditions,
No liability for loss or damage to your vehicle including tyres, trims, wheels, alloy wheels, windscreens, mechanical and structural failures will be considered.

Regards,
​Admin

Read the small print as the above means nothing is covered when left in their care

Do not use if this is how your expected to be treated

Fantastic customer service! I highly recommend.
Meet & Greet couldn’t have been better or more helpful. We forgot the key card but they figured out a solution for us with no fuss and their staff were great.
Super easy access to the airport too.

Thank you Icky for a fantastic customer service.

I had to get something sorted out for a customer I was helping which involved collecting and dropping off a car that was already parked.
Thanks to Icky, the process was seamless - his brilliant customer service and attention to detail really made such a difference and I'm very grateful to him for his help.

Utterly terrible.
They drove 11 miles to park it within 1 mile of Birmingham Airport.
And they reached 78 mph to get there!
The car was then left unlocked in a dodgy looking car cark / scrap land.
I called them and they said they couldn't help.
It was booked through ParkVia who also didn't care.
It also took much longer than expected to get the car back upon arrival at Birmingham Airport.
AVOID.

Our experience with this airport parking service after landing at Birmingham Airport was truly terrible. Despite following instructions and calling the provided number upon arrival, there was no answer, leaving us stranded and distressed without our car and with no clue on how to retrieve it. What should have been a simple pick-up turned into a distressing two-and-a-half-hour wait. To make matters worse, we received no explanation or apology for the significant delay and inconvenience. This is an absolutely appalling service, and I strongly advise others to check reviews elsewhere before booking – I wish I had.

Great service from 2 polite members of staff. 1 when he met us to take our car and another when he delivered our car back to us on our return. I used the meet and greet service and would recommend this company to anywhen

Superb service from drop off to pick up. Fantastic communication. Easy to find. Very welcoming. John jones was very professional and polite and happy on drop off and pick up even though it was 4 in the morning.Will definitely be using this company from now on. Thank you

What an amazing experience I had I came to the right guys. Everything was smooth and perfect I would defo recommend for sure !!!

Another successful conversation over the weekend. My girlfriend’s cousin is flying from Birmingham airport for a stag weekend next month. After speaking to me yesterday & reading the reviews on AK meet and greet they will not use the company and neither will the others going so good news. DO NOT USE THIS COMPANY.

Drop Off - Excellent.
Dropping off the car was peerless, the agent was cheerful and informative…. as stated on the document, we’d called 20-minutes prior to our arrival.

Collection - Requires Improvement.
As per instructions, called 20-minutes prior to our collection having cleared customs and luggage collection. ‘20-minutes to collect the car’ were told - 40-minutes laters - No Car! Called again ‘it will be with you soon’ another 15-minutes later the car arrived with the driving saying he’d only been 15-minutes! So, if we hadn’t called - we’d have had a longer wait.
Here’s my issue’s we all make mistakes but not having had an apology and then being lied to in my book is unacceptable… they should have said ‘oops sorry, the car will be with you asap’ or words to that effect.
If you don’t give a crap about your customers- then do another job but don’t lie and certainly- apologise if you mess up …..as I said we all do it.

Such a convenient service . Will definitely use again

Very easy and great professional service

Really friendly, called to ask how long I’ll be so they were there on time and didn’t leave me waiting. Will definitely be using again. By far most convenient service I’ve used for Birmingham airport

Friendly, informative staff

100/100 absolutely brilliant! Thanks guys, you made parking at Birmingham Airport almost a pleasure!! I will never use anyone else

Excellent, efficient, professional & friendly service at6a reasonable price. Takes the hassle out of airport parking!

I booked paid for park and ride with this company, on the morning of the holiday they called and said they have upgraded us to meet and greet. So we were met at the train station drop off and the car was taken by a nice man to park. On return we got a text to say our car had broken down, they would pick us up and take us to our car. We were picked up on returning but I soon released I had been picked in another person s car , who had also left their lovely new car to go on holiday. The we were transported in had this person s belonging s in and I could have taken anything out of that car, as the driver left me in the car for 10 minutes while he got a key for the lock up where my car was. Then after 25 minutes drive ! I reached my car where it was you will never leave your car there again !!!! Insecure dump in accocks green , car park looked like it was condemned, I wish I could download the pics I took you would never believe it.

Great service, used few times already and will back for sure, best prices, friendly and professional staff, always on time.

Very easy and reliable service thankyou so much! And ideal getting the monorail to the airport is even quicker than waiting for the bus 😊

Being an anxious traveler I found this service very easy to use. As soon as I arrived the driver was there to pick up the car. 3 mins on the mini train to the airport. Arriving back once again the driver was there with my car … simple as that! Thankyou for your great service. I will definitely use this company again. 5 stars ,