AK MEET AND GREET  Reviews 

Drop and go, arrive and collect. That's how simple the whole process, these guys make it looks like. And icing on top is the price i have paid for a week parking. My local council car park would have costed me more. Brilliant services quick response and professional people to deal with. Thank you

What a joke,

kept me waiting for an hour in the car park.

also they lied to me telling me it was "10 minutes away twice during that Tim,e.

dont waste your time with these jokers.

Very good service : good value and efficient . Would definitely use again and recommend 😊

Very prompt and helpful good service would use again

Arrived back and rang the number as per instructions. It says allow 20-30 mins for car to arrive. Both myself and my elderly mother are disabled. I have a blue badge in the vehicle so that would have been clear to the company. I was negotiating around other travellers pushing a rollator and a 4 wheeled case. I fell over on my way down to the valet parking. The walk was slow after that but from the zebra crossing I could see my vehicle in the car park with no-one in it or near it. All the way down there was no-one with it. I arrived at the vehicle, there was no-one there. I walked around a bit using my rollator, still no-one there. My elderly mother was sitting on her rollator at the boot of the car. I went into the office bit but they couldn’t help as it wasn’t maple parking. Came back out and started walking to the car when it started moving! Had a job trying to flag him down. He stopped across 2 parking bays and said he’d been waiting for me. I said I was waiting for him. If he was waiting why wasn’t he by the car? He said he said hello to my mum. If he did, why didn’t he say ‘I have the key to this car’ the car that my mum and suitcases were by the boot of! He practically threw the key at me and left. I drove the car round back to my mum. I said the man said he’d spoken to her, he didn’t. I knew she would have asked if he had the key if he’d have spoken to her. First time using this company, never again.

Your response doesn’t address the real issue that he said he spoke to my mum when he didn’t! If someone has the key to my car I expect him to be near my car. I don’t expect him to drive my car away when my mum is sitting by the boot of the car obviously waiting with the luggage!

I have never used meet and greet - first time - amazing guys, very polite, extremely satisfied with their work . Thank you

We booked car parking to cover a short family holiday with flights from Birmingham Airport. From start to finish the service was excellent. Immediate confirmation received following booking with relatively clear instructions.

Good timely updates to ensure we were kept informed up until our morning of departure. Due to planned maintenance works at the car parking facility we were upgraded to the meet and greet service which was a welcome bonus.

We were provided with good contact details and further instructions on the morning of our outbound flight and as a result were able to meet our representative at Birmingham International Train Station, hand over the vehicle and use the free metro shuttle to the airport, arriving in plenty of time to check in for our flights.

On return, we called as advised on collecting our luggage, and by the time we had left the airport and returned via the shuttle, our car was ready and waiting.

Friendly and efficient service throughout and would definitely use this company again for the peace of mind they provided, allowing us to relax and enjoy our holiday.

Excellent service
Always answered phone to help
Clear instructions
Car waiting for us on return
Great price to match the great service

Very helpful man met us on time gave us useful information made the start of our holiday a pleasure also met us on time on our return no waiting around great service.

I have been trying to cancel my reservation for 3 days! They don't respond to messages, they don't answer the phone. Charged me £15 because customer service is non-existent! Don't try to cancel your reservation on their website, big scam!

Brilliant easy no waiting 100% again

Brilliant service! Would definitely recommend

Easy to find instructions, and driver was there waiting for our keys to drive away our car. Great service

Got a good price. Very pleased with the service hassle free. I would use them again if the price was right. Thanks

Rang the number beforehand as directed and met one of the staff as soon as we arrived. So easy to find with clear signage for the valet parking. Member of staff was lovely and professional, he explained where the car would be taken and recapped the instructions for collection. All round superb service and will definitely use again 10/10 😀

Great price. Meet at short stay carpark and call when you get back. Always on time

Great comms , very helpful and friendly service.

Would highly recommend

Excellent service friendly and efficient will always use them again cheaper too

Amazing service!!
I would definitely use this company again. A very easy hand over and everything went very smoothly.

Good, understandable and comfortable.