Carpet World (Hinckley) Reviews 

90
TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

Although we experienced a delay in the fitting of the carpet. We are very pleased with the overall service, quality of carpet and also the fitters have done a first class job. Would have given 5* had... See more

Rated 4 out of 5 stars

The shop and staff were friendly and helpful. The fitting went well and happy with the result. The fitter came on three occasions to lay screed and then to lay the floor. He was here for no moor than... See more

Rated 1 out of 5 stars

Waited in all day today for a delivery which has been booked for weeks. Called at 3pm as delivery still not here, was told it’s on the way. It’s now gone 6pm and order still has not turned up. Called... See more

Company replied

Rated 4 out of 5 stars

Carpetworld did a good job at a reasonable price. There was a slight snag reported to them after a couple of weeks but it was dealt with immediately.

Company details

  1. Carpet Store

Written by the company

Carpet World has been established for over 26 years and we supply our customers with high quality, affordable carpets, commercial flooring, laminate flooring, artificial grass and more. We supply a wide range of well known brands such as Cormar, Axm...


Contact info

3.7

Average

TrustScore 3.5 out of 5

90 reviews

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3.7

All reviews

(90)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great job

They completed a full lounge hall and porch with wood and its outstanding quality and perfect fitting.
They were a great company to do business with and I was keen to make sure they had a review (which I've never done before). I will also go there for any future carpets and will recommend them to anyone. Thanks all

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quality and price. Really great to work with, nothing was too much trouble and were more than happy to let me do one room at a time which made getting new flooring fitted much easier, Matt and Chris were brilliant.

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic team and product

You are guaranteed fantastic service from the team at Carpet World. Matt in sales was helpful, knowledgable and nothing was too much trouble as he organised the installation of Sierra Oak LVT in Herringbone style for our living room and dining room. The fitter Adam did a great and professional job, we are so happy with our finished flooring. Thanks so much and we can not recommend them enough.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Just fantastic!

We had vinyl fitted in our bathroom. We were over the moon with the end result it was perfect. I Would definitely recommend carpet world to anyone. Will definitely use them again. Thank you.

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional and speedy service

Very professional and speedy service. The team are very knowledgeable and provide great advice. I had an entire 3 storey house carpeted and the carpets were installed within a week of purchase. They’ve also done well with the social distancing measures, with an appointment-only service. Compared to the normal high street chains I found them to be considerably quicker and cheaper. While here range might not be quite as big as those chains, there’s more than enough choice. Would definitely recommend.

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great Lino Fitting

We had Lino fitted in our Bathroom. The service was great from start to finish. Even though we were unable to visit the showroom, Matt was very helpful over emails and the phone and we are really happy with the results! Will be using them again.

June 28, 2020
Unprompted review
Rated 5 out of 5 stars

Five star

Thanks to mark in sales who was very helpful.We have had fitted hall landing & stairs,1week ago now the lounge. All fitted by Ollie who was on time,& very tidy cleaned all bits of carpet up.would recommend carpet world very pleased.

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great service from moment we walked…

Great service from moment we walked into the showroom, friendly and knowledgable staff,and a fantastic choice of products, we have purchased LVT flooring and the fitting of new floor was carried out to a very high standard, will certainly use Carpetworld again for our next project

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic LVT herringbone flooring

I have just had some fantastic Moduleo LVT herringbone flooring installed by Carpetworld. The price was great for the quality of the flooring. All the staff are helpful and knowledgeable which made the whole process quick and easy. Would buy from them again without hesitation.

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

We have used this store for about 16yrs…

We have used this store for about 16yrs purchasing carpets, solid oak flooring and laminated flooring. The service we receive is outstanding hence why we never go anywhere else. The prices are competitive, the staff are very polite & helpful, and the service is very efficient too. There is a huge range of flooring to choose from & on the one occasion a carpet had a manufacturing fault it wasn't a problem to sort. I highly recommend them and continue to shop with them still.

December 8, 2019
Unprompted review
Rated 5 out of 5 stars

Can’t rate Carpet World enough

Can’t rate Carpet World enough. Helpful and friendly staff when we first went to choose our carpet with great advice from Matt on colour and quality and underlay. When going back to pay it was very efficient and one member of staff even entertained my 14 month old!
The fitter turned up on time and completed a big room in great time and was very friendly.
I would definitely return again in the future.

November 2, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

I can’t recommend carpet world enough. From start to finish they were amazing. In the shop they are really helpful. Our room was measured and we were able to book in for it to be fitted quickly. The carpet is such good quality and looks great. Thank you carpet world we will definitely be using you again.

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

Just an update since my last review

Just an update since my last review. Laminate fitted beautifully by an expert carpenter - and a good quality product at a good price. Very happy with my purchase from start to finish. Thanks Carpetworld, I would highly recommend you.
Jacquie

September 3, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service as always!

I’ve used the chaps at Carpet World in Hinckley for 8 years now, I wouldn’t consider going anywhere else for decent advice, and great quality.

They never try and oversell you stuff, they’re honest, and all very knowledgable, and not pushy in the slightest.

Just today ordered my 8th carpet with them, all four bedrooms were done about 2 years ago, and other rooms in the house before that

Definitely recommend them without a doubt

Thanks chaps - keep doing what you’re doing.

August 3, 2019
Unprompted review

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