This was my first time purchasing from a dealer. Louis was very helpful, polite and was not pushy at all. Was able to answer all questions we had for him. This was very positive experience and would b... See more

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Steve helped us out and was absolutely amazing the paperwork took us longer then expected not due to him but he went back and forth to get it sorted out for us and this was all with a cast on his foot... See more
Company replied
The whole experience was enjoyable/straightforward. The £39 booking fee for a test drive is a great tool making choosing a car much easier. In addition to keeping you with one car supplier, instea... See more
Company replied
Just don’t do it , recently purchased a car from the Portsmouth branch Salesman pushing overpriced warranties and car cleaning products The car itself had lots of faults some where obviously cov... See more
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Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
London Road 599, PO2 9QZ, Portsmouth, Hilsea, United Kingdom
- 02046402212
Summer price drops
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Dan was really helpful and made the…
Dan was really helpful and made the process really straight forward and easy

Reply from Carsa - Portsmouth
Dan was absolutely amazing
Dan was absolutely amazing - talked me through all elements, and listened to what I wanted. Highly recommended Dan and the Portsmouth branch. Big thanks to Russell too.

Reply from Carsa - Portsmouth
Lovely guys Callum and Russell from…
Lovely guys Callum and Russell from Portsmouth was great today, thank you guys.
Hopefully the car will not have any issues, i’ll confirm this later.
Many thanks

Reply from Carsa - Portsmouth

Reply from Carsa - Portsmouth
Kia Niro EV Test drive
Guy was very knowledgeable. The company is professional & attentive. Smart, clean premises. Car had been prepped for my visit. Minor fixes being attended to.

Reply from Carsa - Portsmouth
Great
Great, professional and knowledgeable sales representative. Wonderful and respectful customer service from Dan. Thank you.

Reply from Carsa - Portsmouth
Had a pleasant experience purchasing my…
Had a pleasant experience purchasing my new car with Carsa - Guy. Totally recommend the Portsmouth branch

Reply from Carsa - Portsmouth
Came down to Carsa Portsmouth to…
Came down to Carsa Portsmouth to purchase a Mercedes GLB. My sales representative was Joccoaa and she was lovely and very helpful all the way through out the process. I’m happy with my new car. Thank you Joccoaa for all the help

Reply from Carsa - Portsmouth
Super helpful and uncomplicated…
Super helpful and uncomplicated procedure would definitely recommend.

Reply from Carsa - Portsmouth

Reply from Carsa - Portsmouth
Wow what a great customer experience I…
Wow what a great customer experience I have had today , the test drive process was so smooth and professionally handled by Louis
Back in the showroom I was supported by Joccoaa to help me with my selection
Overall I would buy here ever time
Joe Meechan

Reply from Carsa - Portsmouth
Joccoaa has been very polite
Joccoaa has been very polite, informative and extremely helpful without being pushy. Also very professional.

Reply from Carsa - Portsmouth
Callum was really helpful (as was the…
Callum was really helpful (as was the manager) and there was no hard sell.
Really happy with my C3!

Reply from Carsa - Portsmouth
Dan was such a great help he explained…
Dan was such a great help he explained everything thoroughly and we felt comfortable completing the whole process.

Reply from Carsa - Portsmouth
Great experience with Joccoaa and…
Great experience with Joccoaa and Russell. Brilliant in getting my new car get to me!

Reply from Carsa - Portsmouth
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