Castle Dental Reviews 

181
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Dr. Ayana Cartwright, Castle Dental on Westheimer in Houston. Dr. Cartwright caused the loss of a tooth due to incompetence, negligence or malice. I have contacted her office several times but she h... See more

Rated 1 out of 5 stars

Very bad experience last time in. Was told things that were not true by staff and dentist. Wrote a lengthy note to corporate offices (no reviews) and never even received an acknowledgement of my... See more

Rated 1 out of 5 stars

Terrible experience, have been left in absolute agony after trying a teeth whitening product that was pushed on me by the dentist there. They refused that it could have anything to do with their produ... See more

Rated 1 out of 5 stars

I went to Castle Dental Pearland the receptionist were as cold as the office. Was there for 3 hours and they did nothing but X-ray and evaluations. First the receptionist showed me a paper with 0 bala... See more

Company details

  1. Health & Medical

Information provided by various external sources

Castle Dental, an affiliated brand of Smile Brands Group Inc., provides quality, full service dentistry at more than 60 locations in Tennessee and Texas.


Contact info

1.2

Bad

TrustScore 1 out of 5

181 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(181)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff and Dr

The staff and Dr. were very cordial and focused on me. They were help and provided a good experience. The Dr. explained everything and answered all of my questions.

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

The Best Dental Care in Texas

The staff is always friendly and accommodating during my visits. The wait time is short to non-existent. The doctors and technicians are very skilled and knowledgeable about their craft and perform their work like craftsman.

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

every time i have gone i have been …

every time i have gone i have been treated with smiles and kindness. they work with you on paying,the dentist is courteous and knowledgeable. I have had several teeth pulled and I was in and out in minimal time,with no pain or complications. They're great!

June 27, 2017
Unprompted review
Rated 3 out of 5 stars

The people are great

The people are great, and only problem is
Not wanting to have extra surgery.
Knowing that I was getting Dentures after
The teeth removal steps should have been taken to eliminate any further surgery.
I feel that when I finally do the dental impressions, any minor bumps should not be a problem

June 27, 2017
Unprompted review
Rated 4 out of 5 stars

I like this place

I like this place. The employees are friendly and you get what you pay for. SO long as you schedule stuff in advance, you should be good to go.

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

I have many dental issues in my time …

I have many dental issues in my time due to accident, etc., and I always receive excellent work from Dr. Timothy Mathis and his dental assistants. I have high regard with the work Dr. Mathis performs and I appreciate the whole team, the dental assistants and office staff, who are friendly and helpful.

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

Good experience

Bastrop is lucky to have dentists as skilled as Dr. Mahmoud and Dr. Haris. Both Dr.s explain everything and, considering they put sharp needles in your mouth, are somewhat humorous.

June 27, 2017
Unprompted review
Rated 3 out of 5 stars

Good wook, poor scheduling

I like their services, but I recently had to reschedule a cleaning due to a work required conference. The reschedule is another four months out.
When you have to schedule six months in advance, sometimes you cannot plan that far in advance and having to wait that long is ridiculous if you have to change the appointment.

June 27, 2017
Unprompted review

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