There was a delay in shipping my order. Caulaincourt informed me of the delay and said they would add a shoe care product to the order for the inconvenience. I eventually did receive my order but with... See more
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★★★★★ Outstanding Quality and Comfort The quality of the materials is truly five-star. The leather is beautiful—the smell and feel of genuine, high-quality leather are immediately noticeable.... See more
This is my third order from Caulaincourt, and, once again, everything was perfect. Online ordering was simple, with an easy-to-use size guide, the order was promptly shipped, and it arrived in perfect... See more
The shoes are exactly as expected including the fit. Your customer service is also to be commended for intervening unsolicitedly to suggest a different size shoe than the one I had initially ordere... See more
Company replied
Company details
Information provided by various external sources
Chaussures de luxe entierement fabriquées en France. Prêt-à-chausser, chaussures patinées et chaussures personnalisées en demi-mesure. L'exigence portée par la marque Caulaincourt à la qualité de ses chaussures trouve sa réponse dans l'artisanat França...
Contact info
59 avenue Kléber, 75116, Paris, France
- contact@caulaincourt.paris
- caulaincourt.paris
4.1
Great
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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The shoes are exactly as expected…
The shoes are exactly as expected including the fit. Your customer service is also to be commended for intervening unsolicitedly to suggest a different size shoe than the one I had initially ordered. Well done, again! I remain a fan and I've pass your brand onto friends.
Darryl
January 10, 2020
Unprompted review
Reply from Caulaincourt
Dear Darryl,
Thank you so much for sharing your experience here.
See you soon !
The Maral sport boots I ordered are…
The Maral sport boots I ordered are exceptional foot wear. For a non bespoke built boot they are worth every penny. Try them and you will love them. I catch a lot of folks staring at them. I love it!
January 6, 2020
Unprompted review
Reply from Caulaincourt
Thank you very much mister Zigerelli !
This business in Paris provides…
This business in Paris provides excellent service which is professional, friendly, and very trustworthy. I am a Canadian and absolutely trust this business.
December 29, 2019
Unprompted review
Reply from Caulaincourt
Dear mister Donlevy
Thank you so much for your kind words !
It is not a shoes, It is a piece of art.
I received my new shoes from Caulaincourt Paris two weeks ago and it was a piece of art and the whole purchase experience was very smooth. It was the first time in my life to buy a shoes online, since in Vancouver, Canada we do not have access to good quality local handmade shoemaking as in Europe. We usually end up buying extremely expensive over priced shoes from fashion houses.I ordered the ONE CUT 1827 shoes in WATRIGANT BLUE. The leather is perfect and without any doubt is better than many of the the very high brand names here in Canada and with twice the price tag. The shoe design is amazing and the patina is a beautiful artistic painting that reminds you of the beautiful Italian and French art. The shoes hugged my feet the minute I put it on and I can say without a doubt that it is one of the best shoes I had so far which made me order another pair right a way for my birthday. It is very sturdy yet very elegant. The Customer service, represented by a gentleman named Arthur Porta DelSol, is highly responsive and they answer all my questions and made all the changes to the shoes and patina as I wanted without any extra charge. They estimated the time needed for making the shoes accurately and sent it on time with high efficient mailing service. I wish if I can give them more than 5 stars, because without any doubt they made me a piece of wearable art that I will walk in for the next couple of years. Thank you guys very much for a job will done, if you were in Vancouver, I would drop by your shop with a bottle of fine Canadian whisky.
November 14, 2019
Unprompted review
Reply from Caulaincourt
Dear mister Radi,
Thank you so much for sharing your experience and enthusiasm with the community here.
It gives us the feeling that all the efforts we provide to make the most beautiful shoes with the most dedicated service are useful.
Thank you VERY much sir.
I love my new shoes!
October 9, 2019
Unprompted review
Reply from Caulaincourt
Thank you so much for sharing your opinion here sir !
See you soon online !
Thank your for cooperation
September 14, 2019
Unprompted review
Reply from Caulaincourt
You are very welcome sir !
Size should be good now !
Thank you for sharing your opinion here.
Love the shoes!
July 4, 2019
Unprompted review
Reply from Caulaincourt
Thank you for sharing sir !
We put so much passion inside these shoes that we are very happy when our customer ... is happy with them.
Superb design and workmanship
Superb design and workmanship, attentive service, and irresistible products make this a first-class company. No wardrobe is complete without Caulaincourt.
June 10, 2019
Unprompted review
Reply from Caulaincourt
Dear Mister Collins,
We deeply thank you for taking time to share and feel happy that you are satisfied !
Best
Fantastic service
Fantastic service. High quality shoes. Would highly recommend.
May 24, 2019
Unprompted review
Reply from Caulaincourt
Thank you for your positive feedback Mister Pusey!
We are happy that you like your new shoes!
Hope to see you again soon.
Best regards
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