CCUSA Reviews 285

As someone who is travelling to the States for the first time this summer, I couldn’t recommend any other designated J-1 visa sponsor! The service has been unbelievable, from the very beginning to when I first applied for the 2022 Camp Counselors Program to helping me prepare/get ready for camp.

Any questions/queries I’ve had have been answered within 24 hours in a detailed and professional manner. I really appreciate all the support and guidance I’ve received from CCUSA and their placement record speaks for itself! It’s no surprise they’ve been going strong for 37 years!!!

CCUSA have been nothing but amazing with guiding me through my camp application. Any questions I had was responded to within 24 hours always with a detailed response, cant recommend this agency enough!

Ignore the reviews about refunds, they were issued eventually and CCUSA did a good job in not completely going under where no one would get a refund!
Second, Dave would get back to me within a day (most of the time within a couple of hours) and answer any questions.
Would recommend over any other "American Camp" agencies.

Honestly I cannot recommend CCUSA enough! I applied for the camp counsellor USA program last year for this summer. I had amazing communication from all staff throughout my whole application. The staff are all there to answer every question. They were able to provide support with everything from the application, to visa, to placement as-well as general questions!

CCUSA has such supportive employees, ready to help with any question you may have! They answer emails and calls quickly and always try to figure the best options and deals for you😊. I am very glad i decided to take part in this program. The other people i met this far who will work at the camp are so lovely, funny, friendly and full of energy. I met a lot of people with the same vibes as i do! I am so excited to head to the camp next week! Many thanks CCUSA for supporting me each step to America for my very first time. Smooth application process with CCUSA! 5 stars is not enough id give 1000000000 stars!

Great service from Dave and the team, they keep you updated and notified throughout the application process and are always on hand to answer any questions via phone or email.

Staff are really helpful and make the process feel easy. This is my first time working in America and I feel confident because CCUSA have helped me prepare everything I need including my visa and insurance. You can message staff whenever you like with any questions and they always reply quickly with the correct information.

Dave and the team are always super helpful and friendly. Also offer a great price and very knowledgeable and transparent about the process!

My experience with CCUSA was quite good since they did everything in their power to make my program possible. In the same way, they proposed several options to me in case it couldn't be carried out due to COVID 19. Whenever I had questions or concerns were resolved by the people in charge of my processing. Also, during my visa process, I received full advice and guidance from them. I am currently in contact with them, and they continue to resolve my doubts and concerns.

Been waiting around 21 months for a refund for the cancelled 2020 camp. Every time I email I simply get fobbed off. Absolutely pathetic customer service.

I went to camp with CCUSA in 2019 and, very fortunately, in 2021 too. CCUSA in 2019 got me set up very quickly with the job fair and the opportunity to meet with people from different camps to make the process go as smoothly as possible. Every time I had a question, I would always get an immediate and detailed response giving me all the information I needed and more. In 2021, while it was unlikely that I would have been able to go to camp, CCUSA still sent out the DS2019 to me very early on in the hope that if I got a visa appointment, I had my DS2019 ready. I ended up going to Mexico for 2 weeks to get my visa sorted and CCUSA were very supportive and collaborated well with my camp to make sure everything went well. I will be going to camp again in 2022 and will definitely be using CCUSA as my visa sponsor!

I have worked with CCUSA for the past 4 years now and they have been super helpful in getting me out to camp in America and Croatia. CCUSA has been super supportive through the whole process of applying for camp especially through the scary task of the VISA process. They have always been super easy to contact and have answered any questions I have asked.

A massive thank you to all of the staff at CCUSA UK who have helped me to find amazing roles at two absolutely incredible camps. They have helped me find two places that I really feel at home.

To anyone who is looking for a company to help get them to a summer camp whether it be in America, Canada or Croatia I would 100% recommend using CCUSA.

Disgraceful.

I have dealt with CCUSA Australia, and unfortunately cannot find somewhere to review it. So here will have to suffice.

I had a chat with one of your staff today. I had applied for the 2020 program, which obviously got cancelled. I had requested an extension on a refund as I was not sure whether I was going to be heading over or not. I received two extensions, one by email and one by phone correspondence. When I was not able to head to Canada, I requested the refund as promised. I was told that this was no longer an option and that I needed to take the rollover. So, sold a lie. This in itself was disgusting and highly unnecessary considering refunds are still being processed over a year later.

Anyway, after being screwed over by not being able to take a refund, I called CCUSA to see if I could use my credit for next year, as I am now heading over. They said sure, and to contact the camp that I initially got hired with and to explain to them that I was hired previously. Then I was told that I would need to pay an extra $250 (WTH) for the program. This is absolutely OUTRAGEOUS. Not only are you not doing anything in regards to getting me placed, but you are also expecting me to pay an additional $250 to do nothing. Not to mention an updated health check and police check, which I understand is necessary for the camp but is another $170 ish. So, this is equating to over $400 to do Camp Canada this year. I am absolutely APPALLED at the shocking level of service that has been provided. I am expected to essentially organise my own job, I don't understand why you expect another $250 - the program fees are to get me a job, however I would already have one.

Not only this, but it is being told that I am not able to receive the discounted price of $650 total (only $150 extra) as I have a credit (WTH). This is absolutely outrageous that you are trying to scrounge even more money out of us. The discounted price is for paying upfront, which I have done/would do. Obviously if you're willing to offer that price for new participants who you actually have to find a job for then you shouldn't be charging participants from 2 years ago an additional $100 to do literally nothing.

I WANT MY MONEY BACK

I want to start by saying that if you are interested in carrying out a cultural exchange in the United States, CCUSA is the best alternative, a super support team, excellent communication (very important because I was in the US for the entire quarantine and I never had any inconvenience) simply the best.

I have been very fortunate to spend six summers at 3 wonderful summer camps through CCUSA. The Application process was very straightforward and the CCUSA team were always on hand to support me - particular when I required addition support at a difficult time for my family just before I was due to depart for camp. CCUSA went above and beyond at this time and with onward support throughout the summer. Being a camp counsellor and then fulfilling head staff roles has positively influenced me and I cant emphasize the benefits of working at camp enough! I fully recommend CCUSA!

CCUSA was the first camp agency that I have worked with. The whole process was very efficient and well organized. I really felt that there was nothing left to chance which made me very confident approaching my first year working at a summer camp. As for my experience at camp, I could not have asked for a better summer especially during the time of a Pandemic. I thoroughly enjoyed my time and would highly recommend CCUSA to anyone thinking about working a summer abroad.

I have used CCUSA for the past 5 summers and they could not have been more helpful and supportive through the whole process of going to America and Croatia. CCUSA made daunting tasks such as the VISA process as smooth and easy as possible. Thank you to Caity and Duncan who are always happy to help answer any questions (big or small) at all hours of the day, and a special thank you for finding me a role at Camp California in Croatia this summer which was an amazing experience. Thank you to CCUSA for giving me two places to call my second home!

Ccusa has been the sponsor, they were supporting me through the worse time like the pandemic, they really take the time to explain carefully about the steps to follow to get your visa and they really are right in all the recommendations. Thank you CCUSA, you really helped me a lot. I highly recommend it

This is now the second time I’ve used ccusa and yet again they provided me with the most amazing summer imaginable. I visited a completely new destination this year and they made my transition so smooth and simple. Ccusa have helped me gain more experience than any other agent I’ve used previously and this will definitely not be my last summer using CCUSA and their amazing team!
Thanks for everything!

Another magical summer at camp with CCUSA making the whole process smooth and thoroughly enjoyable! I love camp and it's fantastic working with a company that loves what they are doing and really supports and helps develop their staff! Thankyou again!!