We ordered some floating shelves from Chill House via B&Q and absolutely loved them. We then contacted Chill House directly to ask whether they could supply bespoke sizes for another project we were... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a bespoke size live edge floating shelf. What I received was just amazing. Beyond my expectaions. The price was very reasonable and even better the delivery was included in the price.Communi... See more
Wow! Ordered some floating shelves for our living room and initially hesitant about the price but the quality speaks for itself! I would buy these ten times over. They have absolutely transformed our... See more
I ordered 2 floating shelves. 1 shelf had pre drilled holes and 1 didnt. However upon contacting Chill House. They couldn't have been more helpful and promptly sent a replacement within 2 days. I woul... See more
Company details
Written by the company
The most beautiful custom woodwork known to mankind! Give your home a touch of rustic flavour with our made to order coffee tables and shelves.
Contact info
15 Drake Court , TS2 1 RS, Middlesbrough, United Kingdom
- 07432768168
- info@chill-house.co.uk
- chill-house.co.uk
4.8
Excellent
107 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very user friendly website
Very user friendly website. Plenty of options for the length of the items we were ordering.
August 27, 2025
Excellent service from Chill House
Excellent service from Chill House, goods arrived all protected in good packaging, the craftsmanship on there goods is outstanding. Will definitely be buying from this company again and everything is made in Britain, now there is a refreshing change.
Brilliant company.
August 10, 2025
A nice easy ordering experience
Ordering from their site was easy and the shelves I ordered looked exactly as described was very happy with my purchases from chill house would recommend them to family & friends
August 4, 2025
Good communication and fast delivery…
Good communication and fast delivery highly recommended.
July 26, 2025
Easy to order
Easy to order, delivered in good time and well packaged.
Very professional device.
July 18, 2025
Beautiful live edge shelves
Beautiful live edge shelves, totally pleased! I bought some more as soon as these were delivered!
June 17, 2025
Excellent as described and good quality…
Excellent as described and good quality with fast delivery
June 7, 2025
Excellent service!
Excellent prompt communication! Even answered on a Sunday!
Highly recommended, mine was also a bespoke order, which was no trouble at all!
May 18, 2025
Quick and responsive
Ordered a few samples to check colours and received next day delivery. The team were also very responsive and really helpful.
March 7, 2025
Beautiful products
February 25, 2025
Excellent service and product ( live…
Excellent service and product ( live edge shelf)
Easy to install and fix
Recommended
February 3, 2025
Excellent service and brilliant product…
Excellent service and brilliant product would highly recommend
January 10, 2025
Customised Coffee Table
I contacted Chill House about a custom sized coffee table and they were very helpful and offered useful advice. The table arrived very quickly, was exactly as described and was very easy to assemble. I’m really pleased with my purchase and would happily buy from Chill House again.
January 24, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.