Like so many others my experience with this brand has been horrid! I ordered close to $200 worth of clothing in early May and I’m still waiting!! I’ve emailed their customer support countless times wi... See more
Company replied
Chocoandcream
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0 stars. Absolutely awful quality and looks nothing like the picture of the dress online. Not true to size either. Have tried to contact customer services twice and yes I’ve emailed the trust pilot em... See more
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Would score less than this if possible. Very poor quality clothing. Looks nothing like the picture. Lack of communication from company also- no replies to emails on how to receive a refund- appar... See more
Company replied
The most hideous experience. Revolting ‘quality’ cheap and hideous. And those are only the items that turned up. Most didn’t. Avoid this scam at all costs!!! Ps. Thanks Aria! The 23 computer genera... See more
Company replied
Company details
Information provided by various external sources
Discover hot fashion at attractive prices at Choco and Cream
Contact info
U.A.E.
- chocoandcream.com
Overall I had an amazing experience
Overall I had a very good experience. Ordered 3 products, did not like 1, 1 did not fit and one was just perfect.
Support helped me to return the ones I didn't like and even sent me a replacement for the one that did not fit me before I returned my order which was just so nice....!
would definetely order again
March 23, 2019
Unprompted review
Reply from Chocoandcream
Hi Margarete,
Thank you for your positive feedback! We are so glad to know that our customer service have satisfied you. Feel free to shop with us again!
Aria Jade
Choco and Cream Support
BUYER BEWARE!
This site is a total Chinese scam. Shoddy products, absolutely terrible customer service. Their T&Cs are copied from another website, pictures of items stolen from another.
March 13, 2019
Unprompted review
Reply from Chocoandcream
Hi Leah,
Thank you for sharing your experience with us!
We deeply apologize for the trouble that had caused you. We will do our very best to solve everything so satisfy our customers. Our customer service is online 24/7 and will cater your requests, concerns, and suggestions within 24 to 48 hours. May I please have your email address to discuss your concerns further? You may also email me directly at trustpilot@chocoandcream.com. I would love to hear from you!
Awaiting for your response,
Aria Jade
Choco and Cream Support
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