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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their exceptional customer service. Many people appreciate the team's ability to keep them fully informed throughout the process, making the experience smooth and stress-free. Reviewers frequently mention the excellent service provided, noting the team's efficiency, local expertise, and unique marketing strategies that contribute to successful sales. The communication is consistently described as fantastic, with the team always available to assist and provide support.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the outstanding... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the team's excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We highly recommend Chosen Home From the valuation and marketing to completion and handover, Lisa and the team were so professional and beyond helpful. Whenever we contacted them they always came ba... See more

Rated 5 out of 5 stars

The Chosen team went above and beyond for us right from the start. From Nikki negotiating our sale in super quick time, to Liz, who kept us fully informed of all progress at every stage of our transa... See more

Rated 5 out of 5 stars

Chosen did an incredible job from end to end. Advising us professionally on the right price and how best to present our house, brilliant marketing package that led to a long list of viewers, great ser... See more

Rated 5 out of 5 stars

I sold my house within a week of it going on the market. Chosens attention to detail was amazing and the pictures and videos of our house made us want to buy it. Every person on the time was extremely... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Appraiser

Written by the company

With Chosen you don’t have to pay a fee to sell your home. Chosen Estate Agents, covering Sutton Coldfield, Lichfield and surrounding areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Chosen Estate Agents - First Class Service

Chosen estate agents couldn’t be more professional, their service was exceptional and they sold my property within a week! They took superb photographs (using state-of-the-art equipment) and presented these on all the leading housing websites. They kept me up to date about the sale of my property throughout and were extremely courteous. All this for no charge! Absolutely amazing.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend

Absolutely brilliant and definitely worth 5 stars. Communication is fantastic and the photos etc are great. Would highly recommend Chosen.

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

First class service received from Chosen…

Whilst Chosen are a newly formed company, don’t let that put you off because they have a wealth of experience behind them, which proved invaluable during the sale of my property. Rob shared his research with me to evidence why he had arrived at the valuation of the property - not all estate agents did this when I was shopping around. He was very professional, responsive to queries and kept me regularly updated as to the sale of the property. I wouldn’t hesitate to recommend Chosen to prospective sellers.

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely happy

Could not be more pleased with Chosen Estate Agents. Rob and Nicki have been professional, friendly, extremely communicative and efficient from day one. Our house was sold within 7 days of it going on sale. Would recommend Chosen to anyone selling their home.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Top Quality Company

The people at Chosen make you feel valued and are easily contactable which makes the process of selling and buying a house so much less stressful than it can be. The photographer they use for their photos, state of the art virtual tours and floor plans is of the highest standard I have ever personally experienced in the industry.

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

14 Coppice Road

We can’t recommend Chosen and the team highly enough. From the initial enquiry with them through to an offer being made. The photographs and particularly the 3D tour are exceptional. The team are 100% efficient and keep you in the loop
at all time’s during the process. Also, they undertake all the viewings.
Simply.... Choose CHOSEN!!!
We would recommend them to anyone!!

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Professional and attentive service at…

Professional and attentive service at all times. Rob and the team at Chosen work tirelessly to provide you with the best possible service from start to finish, at no cost to the seller. Would definitely recommend this new way of selling your home.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

I am so happy to have chosen Chosen

I am so happy to have chosen Chosen! From the first meeting with Robert, I knew they were going to be the Estate agents to sell my house. He spoke with confidence and knowledge of the area and local house market. The photographer was ace, I loved his enthusiasm. Every step of the way they have been professional and courteous. I also love that I can speak to a human and not have to use one of these online systems to manage the viewings. The personal touch makes all the difference.

October 30, 2020
Unprompted review

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