Visited the NEW Manchester City branch today - Chelsea, travel nurse and the administrator were very welcoming and made us feel at ease. I highly recommend the City DOC for travel vaccine's and othe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Truly professional service Great advice from Nurse re vaccines needed and risk assessment for area travelling to. Fully informed decision could then be made. Would 100% recommend using this clin... See more
Company replied
It was easy to make the appointment online and there was a good choice of dates and times to suit. I arrived a few minutes early but was seen straight away. The staff member that treated me was c... See more
Very friendly staff. Warm welcome. Lovely building. The Nurse was knowledgeable and thorough regarding my travel plans. They held previous records which helped as some vaccinations were still in d... See more
Company replied
Company details
- Travel Clinic
- Community Health Centre
- Health Consultant
- Medical Center
- Public Health Department
- Self-Service Health Station
Written by the company
Your Trusted Travel Healthcare Provider in the UK - Expertise in Every Journey! With Over 150 Travel Clinics in London and Nationwide, We're Always Here When You Need Comprehensive Travel Health Services and Vaccinations.
Contact info
United Kingdom
- citydoc.org.uk
4.7
Excellent
4K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive experience
Nurse was very understanding of my 10 year old sons huge fear of needles, was very calm with him. Explained to us all what we needed and options for travelling along with additional travel advise.
October 16, 2025
Reply from CityDoc
Hello,
Thank you for your 5 Star Review. We are delighted our nurse was able to help you and your son with your consultation. We will be sure to let the team know.
Best,
Seth
Reply from CityDoc
Hi Salim,
Thank you for your 5 Star Review.
Best,
Seth
Reply from CityDoc
Hi Rosemary,
Thank you for your 5 Star Review. We are delighted you had a positive experience with us and we hope to welcome you again soon.
Best,
Seth
Reply from CityDoc
Hi Eugene,
Thank you for your 5 Star Review.
Best,
Seth
Excellent experience
Excellent experience, really easy to book appointment which was available very quickly. Consultant was lovely and took the time to understand what was needed for my travels.
October 8, 2025
Reply from CityDoc
Hi Carol,
Thank you for your 5 Star Review. We are delighted you had a positive experience with us and we hope to welcome you again soon.
Best,
Seth
Recommend this service.
So easy to make an appointment. Everyone very professional, efficient and cheerful. No long waiting lists. Very well done everyone.
October 16, 2025
Reply from CityDoc
Hi,
Thank you for your 5 Star Review. We are pleased to hear everything went smoothly for you! We look forward to welcoming you again soon.
Best,
Seth
Great travel clinic service
Both the receptionist and nurse were very lovely to interact with.
The nurse and the consultation were brilliant. Thoroughly reviewed the areas I was planning a trip to and gave me full advice how to take cautions, do I need any vaccines and when. I highly recommend them if you are looking for a good travel clinic in Southampton.
October 23, 2025
Reply from CityDoc
Hello,
Thank you for your 5 Star Review. We are delighted that our team in Southampton delivered a premium service for you. We hope to welcome you again soon.
Best,
Seth
Travel advice
Very pleasant pharmacist who gave me helpful advice which saved me having a yellow fever vaccination.
October 16, 2025
Reply from CityDoc
Hi Mary,
Thank you for your 5 Star Review. We are delighted you had a great experience with one of our pharmacy partners. We hope to welcome you again soon.
Best,
Seth
Professional and excellent treatment
October 15, 2025
Reply from CityDoc
Hi Joanne,
Thank you for your 5 Star Review. We are delighted you had a positive experience with us and we hope to welcome you again soon.
Best,
Seth
Reply from CityDoc
Hi Hilary,
Thank you for your 5 Star Review. We are delighted you had a positive experience with us and we hope to welcome you again soon.
Best,
Seth
Yes,it’s very good.i liked it very…
Yes,it’s very good.i liked it very much,I don’t hate anything about you
October 21, 2025
Reply from CityDoc
Hello Ala.
Thank you for taking the time to share your feedback.
We are delighted to see that your experience at our Moorgate Travel clinic was a great experience, we will make sure to pass this feedback ont ot the team.
Kind regards
Hannah
Efficient, professional service
Easy to book online, appointments available quickly at a local clinic, helpful and very knowledgeable nurse. Couldn't fault it.
October 3, 2025
Reply from CityDoc
Hello Arthur,
Thank you for taking the time to share your feedback with us.
We are happy to see that your appointment with us at our Glasgow West End pharmacy partner was helpful, and our pharmacist was knowledgeable about your vaccines for your trip. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Reply from CityDoc
Hello Akash,
Thank you for taking the time to share your 5-star review.
We are delighted to see that your overall experience at Manchester was 10/10. We will make sure to pass this feedback onto the team..
Kind regards
Hannah
A warm and helpful pre-travel experience
From the initial telephone conversation, to booking appointment, to arriving at the Clinic, entering reception and finally receiving my travel vaccines was a process of warmth, kindest and care.
October 16, 2025
Reply from CityDoc
Hello Magz,
Thank you for taking the time to share your feedback.
We are happy to see that your overall experience with us at Citydoc was great throughout. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Friendly and efficient
October 16, 2025
Reply from CityDoc
Hello Ed,
Thank you for taking the time to share your feedback.
We are delighted to see that your visit with us was friendly and efficient. We will make sure to pass this feedback onto the team.
Kind regards
Hannah
Reply from CityDoc
Hello Akash,
Thank you for taking the time to share your 5-star review.
We are delighted to see that your appointment at our Manchester Travel Clinic was very professional, and our staff were compassionate during your visit with us. We will make sure to pass this feedback onto the team.
Kind regards
Hannah
They way they treated me was so amazing…
They way they treated me was so amazing
They are lovely
Results are coming back within hours
And when you text them they respond quickly
October 15, 2025
Reply from CityDoc
Hello Elijah,
Thank you for taking the time to share your feedback.
We are delighted to see your appointment with us. Southampton was lovely, and our staff looked after you during your visit. I will make sure to pass this feedback onto the team.
Kind regards
Hannah
Very efficient and well informed.
Very efficient and well informed.
Up to date information and derailed knowledge of the consultant.
No fuss admin and they were very flexible.
October 11, 2025
Reply from CityDoc
Hello Rj,
Thank you for taking the time to share your feedback.
We are happy to see that your appointment at our Worthing Travel Clinic was efficient, informative, and that your appointment was overall very easy. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Quick service.
October 13, 2025
Reply from CityDoc
Hello Suraj,
Thank you for taking the time to share your feedback.
We are delighted to see that your appointment was quick and you were happy with it. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
My children and I were treated with…
My children and I were treated with kindness and respect in what was a difficult situation.
October 11, 2025
Reply from CityDoc
Hello Rebecca,
Thank you for taking the time to share your 5-star review with us.
We are delighted to hear of your experience in our clinic. We will make sure to pass this feedback on to the team.
Kidn regards
Hannah
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.