CK Modelcars Reviews 

225
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Never buy from these guys!!! I ordered 6 models from them...all of them came with considerable defects...paint removed, scratched, visible glue, destroyed boxes...none intact!!! I sent an email and th... See more

Rated 5 out of 5 stars

I layed an order and according to the web shop delivery would be in 2-4 days. It came after 3 days in a giant box to Denmark stoffed with paper and plastic. They truly does everything to protect. I wi... See more

Rated 4 out of 5 stars

I recently ordered some model cars. Its been almost a month and I’ve not received anything. The DHL tracking has stopped. I assumed paying the shipping fees meant delivery to my door. Ive now been i... See more

Rated 5 out of 5 stars

Ordered 9 items, all came correctly and were very well packed. Took 2 weeks to arrive so bear that in mind if buying from the UK and needed urgently. Prices were very good and far cheaper than UK we... See more

3.9

Great

TrustScore 4 out of 5

225 reviews

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3.9

All reviews

(225)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

All good but additional cost if in UK

Ordered 9 items, all came correctly and were very well packed. Took 2 weeks to arrive so bear that in mind if buying from the UK and needed urgently.
Prices were very good and far cheaper than UK websites, great range as well for F1 models.
Also, if buying from the UK you will be charged VAT during shipping and £6-12 customs handling charge so factor extra 20% in addition to the cost when ordering.

December 13, 2022
Unprompted review
Rated 4 out of 5 stars

Good customer service

I ordered from them a couple of months ago, and received wrong item. Obviously that was frustrating, especially because of the hassle of returning the item from a different continent, but they were very understanding, responded quickly to my emails, and refunded me fully including the shipping to return item.

Bought from them again recently and am very satisfied with the product. Shipping was quite fast, just a little over a week, and they package their items well.

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Snel verzonden echter nooit aangekomen

Snel verzonden echter nooit aangekomen. Handtekening en naam niet van ons. Dhl geeft aan het met CK modelcars te moeten regelen alleen die reageren helemaal nergens meer op, dus verkopen prima maar dan houd het wel op bij deze firma.

Shipped quickly but never arrived. Signature and name not ours. DHL indicates that it has to be arranged with CK model cars, but they no longer respond to anything at all, so sales are fine, but then it will end with this company.

November 29, 2022
Unprompted review
Rated 2 out of 5 stars

Damaged models on multiple occasions

I have bought 5 high tier limited models (170-270€) in the past two months, and 3 of them had damage/mistakes on arrival.
Now they are sold out, and not possible to get a replacement anymore.
The customer service barley answer any questions, unless I ask multiple times.

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great place for F1 models

I ordered F1 model cars for the first time from them. They got here within 3 weeks, which is a long wait but definitely understandable. Quality is satisfactory because I'm not that much of a collector. Would definitely recommend them.

May 13, 2022
Unprompted review
Rated 1 out of 5 stars

Everything fine when there's not a problem...

Several orders in the last years, 3 as far as I remember. Everything was fine because the items were shipped without problems until the last one; 2 of 3 items had problems and when I tried to contact them for the first time to get a solution, they don't answer the emails. 3 emails in the past 3 weeks and nothing. I will not trust this store again because they seem to want only customers with no problems but when the customer has one, they don't seem to care a bit not even to write back.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent so far

Been a client of the store for years for now. At first i was buying models from their ebay store but now it's more efficient to buy directly from their site, since there are many promotions and vat is neglected for my country. Parcels are always well packed with wrapping materials, no models broken so far. During these harsh times with covid this is the only trusted supplier for my hobby now, cause some models are just impossible to get due to their limited edition amounts.
Hope my experience will proceed further in its successful way

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great delivery, great product!

Ordered a F1-model, very quick delivery to The Netherlands (delivery took a few days, way faster than I thought it would be). Packaged very well, should be able to resist a lot of bumbs and shocks. Original cartboard box where the model came in looked great and undamaged, same for the model. Great service, great product, will definitely order again!

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Easy and quick deal again :)

In this weekend I bought 6 displaycases, and already on tuesday they arrived at my door in Denmark. Not my first buy at Ck-Modelcars.de , and certainly not my last. I'm very satisfied with the Displaycases, who were well packaged. I recommend Ck-Modelcars.de.

September 7, 2021
Unprompted review
Rated 1 out of 5 stars

First purchase since the Custom Charge…

First purchase since the Custom Charge was introduced. The Model was Lost in the System. I asked for help from CK Models & was blatantly told it was down to ME to chase & find my Model NOT them!!!!
NEVER AGAIN.

September 1, 2021
Unprompted review
Rated 1 out of 5 stars

I have bought from these guys for 6…

I have bought from these guys for 6 times and most of the times I have a good experience, However in my last purchase I did not receive all the items and they kept blaming other parties for the missing item. The package is sealed and tightly packed when I received it and there is no way someone stole it during shipping.

Their email support is not cooperative and didn't reply me back for 4 days. After i told them i will do a paypal dispute, they replied immediately in less than 5 minute. Currently i have opened a paypal dispute and i hope i got my money back.

June 15, 2021
Unprompted review
Rated 1 out of 5 stars

Waiting for 2.5 months

Terrible, I placed an order 2 and a half months ago and still havent gotten my package. I am constantly asking for a refund but nothing is happening, I just keep getting reassured that my package is on the way. Awful experience.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

İ bought a Norev W126 and i am really statisfied of the service. İt's delivered in 3 working days to Belgium (with saturday and sunday 5 days[DHL --> Bpost]). The Track and trace was availble within a day. The model was really good sealed and packaged. The models are also very good priced, they are cheaper than the competitors. İ highly recommend this site for buying your models, but first do a good research about the model itself because it's mostly the fault of the manufacturer that the model is poorly made! İ bought lots of models and this site was the best of them all.

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome shop!

Just received my model! Very pleased with it! Quick delivery to Belgium and packed as model cars should. I will definitly be ordering again as I just started collecting, saw some awesome discounts aswell! Big thanks to CK-Modelcars.

February 3, 2021
Unprompted review
Rated 1 out of 5 stars

Won't be ordering again

Ordered a car and bike about 10 days before christmas (this was for myself so didnt want by christmas) its now 20 January and it still hasn't arrived. All they say is there is a 6 week investigation with dhl. So basically it'll take 2 months from ordering to get my money back. I would delete this if they refund me

January 23, 2021
Unprompted review

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