Clarks - Bolton Middlebrook Reviews 281

Served by Asma at Middlebrook. Helpful, polite and knowledgeable.

Went in with 2 toddlers for a measure and buy. Mo came out promptly and was courteous throughout the process. Measured both toddlers and had new shoes bought and protection spray recommended. All in all great experience.

We did our shopping at Clark’s middlebrook. It’s so spacious and inviting. The staff are all friendly, Ellie served us today and she was wonderful. So patient and helpful and great with the kids. We felt attended to and well looked after.

Bought two pairs of brogues from Clarks middlebrook this morning. Karen was informative, engaging and very helpful.

Mo was very helpful in finding the right boot in the right size for my husband. He measured my husbands feet and gave good advice on boot design and fit.

Went looking for new school shoes for youngest son. Felt listened too, as I am quite particular about what is classed as a shoe.
Mo at Middlebrook Clarks shoe shop listened and was very attentive to us. Did not pressure us by bringing out shoes he knew I would not want. Mo offered us other ways to get the shoes as quickly as possible and was very helpful when we found a pair that could have been too big.
Thanks Mo for being so patient and understanding.

Ellie was wonderful and swift making the experice enjoyable and fast

We were getting new shoes for our 3 year old grand daughter, Clare. Jen@Middlebrook has a daughter the same age and was so helpful not only in advising us on the best fit, but in her manner towards Clare.
She also explained that the purchase made us eligible for 20% off on adult shoes
She also offered a 3 month post-purchase review to check ongoing fit of the shoes.

Great help from Becca fitting my 2 and 7 year olds with new shoes. The store is calm, clean and pleasant with lots of space for children to move around.

Francesca @Middlebrook was amazing today! We visited for my eldests school shoes. She has rather large feet for her age, 1/2 a size difference between each foot, very slim feet but wide near her toes. Francesca was patient, knowledgeable, checking the fit in all areas and offered different widths for my eldest to try until she found what was comfortable. My youngest saw trainers she wanted, so Francesca checked her sizing too despite fitting in the ones on the shelf as it turns out my youngest also has different size feet. I am in a wheelchair and Francesca brought the payment machine over for ease. Truly a kind, polite, proffesional, friendly and knowledgeable asset to Clarks. Thank you Francesca x

Easy ordering and pick up at a local Clarks shop made my on-line ordering simple and very easy.

The attendant 'Safa' was child friendly and attentive towards my child's needs and requirements. She recommended different options based on those needs. She was very patient and considered all our factors. I would definitely go there again.

Jen at Middlebrook was really helpful, took the time to get me measured and help advise to make the shoes I liked fit with different size choices and insole advice. Super pleasant to deal with and would shop here again!

Excellent service from Reyanah for a child’s first shoe measurement and the purchase of two sets of shoes.

We were served by Safa for my little girls first pair of shoes. She was very thorough and made sure that we had the right size. We tried 3 shoes on in total and she didn’t rush even though the store was closing. Very polite and a lovely experience. Thank you so much

I have been in Clark’s at the Middlebrook Retail Park this afternoon, I was served by Becca who in all my years of shopping,and I’m approaching 60, was the nicest assistant I have ever had the pleasure to be served by. Nothing was too much trouble, she was friendly, she knew her stuff, i.e shoe names, she is just a breath of fresh air and should be cloned by all retail shops, to use as a bench mark for their assistants when training. I have never left a review for anything or anyone, this is my first, she was so so nice, I just had to do this, thank you so much Becca, keep up your good work.

Reyanah was brilliant measuring my son’s feet and picking out some suitable school shoes to suit his preferences. She was very relaxed and calm and easy to chat to, she asked my son questions about school to engage with him whilst helping him try the shoes on. Being able to pay on the handheld device was very handy too

Asma served us today as my 18month old needed his feet measuring. She was very good with him and picked out a selection of shoes for him to try on

Mo at Middlebrook was super helpful and had all the knowledge we needed. Thanks