Clarks - Bolton Middlebrook Reviews 283

TrustScore 5 out of 5

4.9

Unit 8A Middlebrook Retail Park, BL6 6JA Bolton, Greater Manchester, GB


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Rated 5 out of 5 stars

Visisted Clarks @ Middlebrook, Bolton having been to Sketchers [ who had no stock of my size ! ] Tried Clarks low & behold all Sizes in stock. Served by 'Fran' who was professional & curteous. Lef... See more

Rated 5 out of 5 stars

I was lucky enough to get Asma at Middlebrook serving me again for my grandsons sons. She served me last time and I didn’t write a review (shame on me) however, she really does go above and beyond... See more

Rated 5 out of 5 stars

Ellie was great from start to finish! Really polite, approachable and seemed to have knowledge of which Clark’s kids shoes we were in need of! No hanging about, “straight to the point” kind of service... See more

Rated 5 out of 5 stars

Alicia served us @ The Middlebrook branch & made our visit very comfortable & successful. Previously we had been given the wrong width fitting by another branch for my young grandaughter who is non... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 8A Middlebrook Retail Park, BL6 6JA, Bolton, Greater Manchester, United Kingdom

  • 01204669274

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Great service

Safa was brilliant today. She put my son at ease when he was getting his feet measured. She was patient and kind and very professional.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience in Clarks Bolton…

Great experience in Clarks Bolton Middlebrook today. We were helped by George who patiently measured my sons feet ready for his new school shoes.
Friendly and welcoming service by everyone in store.
Thank you!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Chris at the middlebrook store was…

Chris at the middlebrook store was absolutely fantastic with my two boys getting their feet measured. He spoke directly to them and asked their names which was lovely to see. He was pleasant and seemed happy to be doing his job. I had a little trouble using a voucher to pay and he was so patient while I tried to sort the issue.
Thanks so much for a fantastic experience in store today. We highly recommend you Chris ... my youngest even said after how nice you were.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Reyanah is amazing!

Went into store today to get my daughter’s first pre walker shoes. We was served by Reyanah and she was amazing! She was so friendly & welcoming. We really felt at ease. Thank you so so much. Such a lovely girl!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Khadeeja and Abdul

We were seen by Khadeeja and Abdul today, I believe Khadjeea was a new starter she engaged really well with both our children, very smiley and a lovely person.
Abdul was very professional explaining the processes to Kaheeja and explained to us as customers this is what he would be doing, he was very chatty and engaged with both our children, and us as customers.
Our little girl gets very shy and nervous both Khadeeja and Abdul were warm and welcoming it was a pleasant experience and we will be returning again

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Good branch

It's a nice, spacious branch, and Chris was very patient and helpful as my mum and I tried on pair after pair of shoes! We came home with two pairs in the end.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Shoe shopping

I took my elderly mum for shoes and sandals to the Middlebrook. Alicia was helpful, polite and recommended the correct footwear for mum who has plantar faciitis. Alicia was professional in all areas.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Abdul was brilliant

Abdul was brilliant, nothing was too much trouble, we had a chat about the range and there was no pressure to buy but he advised on what they had in stock in what I requested for my little girl. He brought the walking shoes out and as there was only 1 pair in her size(that wasnt his issue, its just that most of the walkers only start from a 4) we bought them but advised we'll definitely be back. Safa was with him on her first day training, she was attentive, chatty and smiley. Was a great experience for my little girls first walkers and I'll be back in the coming weeks for my eldests first school shoes.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

First shoes for our daughter!

We went to Clarks at Middlebrook Retail Park to get our baby girls first shoes and were met by a a friendly and helpful man named Abdul. He couldn't have helped us more and made this special moment for us a lovely experience! He was a breath of fresh air compared to some of the shop assistants we have dealt with in the past. Thank you so much Abdul!!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Ellie and Alicia .

Ellie and Alicia were brilliant today, professional and kind to my Grandson .Made the choice so easy and painless. Thank you

June 14, 2025
Unprompted review

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