Mr Alex J Shortt - Consultant Cataract, Cornea and Laser Eye Surgeon Reviews 

198
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

My ‘SMILE’ surgery at Optegra has left me with permanent eye blurriness. After many visits to the Optegra opticians, they continued to gaslight me that my vision was fine. Eventually Mr Shortt saw me... See more

Rated 5 out of 5 stars

I had a long chat with Alex as to whether I should elect for multi focal lens replacement. He listened to my reasons and expectations. We eventually decided to postpone any surgery and review the situ... See more

Rated 5 out of 5 stars

Just had cataracts removed and lens replacement fitted at Optegra Guildford, absolutely delighted with the care from all members, but a special thank you to the surgeon Alex Shortt, great care and ex... See more

Rated 5 out of 5 stars

It's now 4 weeks since my surgery. I had the lenses replaced in both eyes on the same day. I have nothing but praise for the Optegra team and in particular Alex Shortt. I was anxious about the procedu... See more

Company details

  1. Eye Care Center

Information provided by various external sources

Mr Alex J Shortt is a Fellow of the Royal College of Ophthalmologists, an Honorary Consultant Ophthalmologist at London’s Moorfields Eye Hospital, and a Wellcome Trust Fellow & Clinician-Scientist, at University College London’s Institute of Ophthalmology. Mr Shortt’s initial medical training was at the National University of Ireland in Dublin. This was followed by a PhD in Ophthalmology at University College, London and 10 years of specialist surgical training at Moorfields Eye Hospital London. Mr Shortt sits on the editorial boards of various professional publications and has published extensively himself. He has received numerous prizes and distinctions including the Fight for Sight prize and the Moorfields Research Medal.


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3.5

Average

TrustScore 3.5 out of 5

198 reviews

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3.5

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(198)

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Rated 5 out of 5 stars

Mr Alex J Shortt

Mr. Shortt is very generous with his time-- he makes sure you are comfortable and understand the procedure. Nothing is rushed. Please google him if you want to know more-- he is a very well regarded and accomplished doctor and researcher.

October 19, 2018
Unprompted review
Rated 5 out of 5 stars

Dr Shortt - 5 star

In all my visits, Dr Shortt has always been very professional, knowledgeable, and friendly with an extra touch of care and compassion which never goes unnoticed.

October 19, 2018
Unprompted review
Rated 5 out of 5 stars

Lens replacement surgery

Before my surgery I was terrified of anything or anyone coming even close to my eyes, let alone do surgery on them - Mr Shortt dispelled my fears at my initial consultation by actively showing me that with some of the eyedrops he would be using I would truly feel nothing - he touched my eyeball a couple of times and I did indeed feel nothing. This gave me the courage to proceed. He was very kind and considerate, and during my surgery he talked to me telling me of his progress. The lens replacement surgery was done extremely professionally, with no pain or discomfort, and I was fit to leave an hour later. His team of nurses were extremely kind and reassuring, and follow-up has been fine, a complete success. I would recommend Mr Shortt to anyone who is considering eye surgery, especially if they are as anxious as I was.

October 17, 2018
Unprompted review
Rated 5 out of 5 stars

I have and will continue to recommend…

I have and will continue to recommend Optegra and Dr Shortt. From start to finish the experience was excellent from the initial consultation to the surgery. All the staff I met from the receptionist to the nurses were excellent. All my questions were answered and I now have what I always wanted - perfect sight.

October 15, 2018
Unprompted review
Rated 3 out of 5 stars

Woeful admin

unfortunately the administrative side of things with regards to follow up and aftercare is sadly lacking, so however the surgery has gone is not followed up on. I have had some problems which are still ongoing and if anything is to be resolved I have to instigate it and drive it.

October 14, 2018
Unprompted review
Mr Alex J Shortt - Consultant Cataract, Cornea and Laser Eye Surgeon logo

Reply from Mr Alex J Shortt - Consultant Cataract, Cornea and Laser Eye Surgeon

Dear Mrs Humphreys,
We are sorry that your experience of our administration has been poor. We have chased up your case and it appears that it was not Mr Shortt who performed your surgery but rather one of the other Optegra surgeons. The surgeon has been passed your file and we will contact you directly to arrange the next steps in your treatment.

Rated 5 out of 5 stars

A very satisfied customer!

Am very happy with the treatment from Alex Shortt, which has transformed my vision. Very friendly but always professional, he listened carefully to my specific needs and adjusted my treatment accordingly. A very satisfied customer!

October 13, 2018
Unprompted review
Rated 1 out of 5 stars

I choose this clinic for my eye surgery…

I choose this clinic for my eye surgery but I am still waiting to hear from them it's 6 months of wait and I had had no answer.

The doctor seems to be really good but you can't go throught without reply.

Rebeca

October 12, 2018
Unprompted review
Mr Alex J Shortt - Consultant Cataract, Cornea and Laser Eye Surgeon logo

Reply from Mr Alex J Shortt - Consultant Cataract, Cornea and Laser Eye Surgeon

Dear Rebecca, apologies you have not been contacted, I have checked and we do not appear to have a phone number for you. Please feel free to contact my PA directly on 0207 808 7758 who will arrange your consultation.
Many thanks, Alex Shortt

Rated 5 out of 5 stars

Mr Shortt is an expert in his field of refractive surgery and I would recommend him to anyone considering laser eye surgery.

I’m glad to say that my experience with the service provided by Mr Shortt and Optegra so far has been exemplary, being a health care professional myself I was anxious about the procedure and had a lot of questions, Mr Shortt was able to reassure me by giving me all the facts as I was highly myopic. On the day of the procedure Mr Shortt talked me through exactly what he was doing step by step whilst I was in the operating theatre. The procedure was so quick and comfortable, Mr Shortt has an excellent bedside manner and with his team of nurses and optometrists he has provided brilliant post operative care. I have had 3 post op follow up appointments so far. The results have been amazing so far (I feel like I’ve been given a new pair of eyes!) and I am hopeful they will remain that way.

October 12, 2018
Unprompted review
Rated 5 out of 5 stars

No pressure from the onset

No pressure from the onset. From my first phone call to the actual procedure I felt no pressure to go ahead. I was given a complete examination even before discussing my alternatives and everything was explained to the last detail. I decided to have lens replacement surgery The whole team that were involved were kind, compassionate and professional. I was so nervous and was helped as much as I needed and so far the after care has been second to none. I am so happy with the results the world is a brighter place for me. Alex Shortt was fantastic and explained everything to me even during the painless procedure. Thank you all

October 12, 2018
Unprompted review

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