Commercial Vehicle Direct Reviews 

Easy to deal with didnt takentoo l9ng reading outvall the liability

I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained throughly the policy details that were available. It felt nice to be listened to as I’d been let down by 10+ other brokers who weren’t interested in helping me retrieve a quote. Highly recommended. 5 stars all round for Katie!!

Not a good company to deal with Never in 40+ years of driving have i had such difficulties with a insurance company Decided to cancel policy & because I was over 14 day cooling off period They charged me a further £191 Welcome to Rip of Britain

The service was professional and informative. I felt I was being treated with respect and being given the best options available.

Good customer service

Helpful and friendly arranged my insurance quickly and clearly.

Excellent customer service, very helpful and explained everything about the policy clearly so it was easy to understand.

Straight forward renew process was very impressed.

Excellent service & saved me money this year round !

Friendly helpful staff, made the process very simple and painless

Had a phone call with Jack, absolutely lovely chap, was very precise and informative after having previous issues with insurance.definitely recommend , and again thank you Jack

Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to be cost effective, you fit the bill... I look forward to a long relationship, thanks KR Phil Brown.

Really good phone operator to deal with

I contacted CVD for a van insurance quotation and I have to say the professionalism and expertise Mike your colleague showed in guiding me through my insurance quotation and getting the most competitive quote for me was second to none also his patience was exceptional. Thank you, once again 😊

CVD insured my converted motorhome two years ago and I had no problems the first year. The second year I renewed and after two months they cancelled saying that I had not notified them of current milage of van. The first I knew of this cancellation was when the police wrote to me to say I had been driving the van without insurance.
When I contacted CVD they said I would have to take out a new policy with them and charged me £90 on top of my £490 premium that I had paid 6 weeks earlier
Then they said that they could not insure me and said I was only entitled to a refund of £181.
This was at the start of September and despite me phoning them several times I have still not received my refund
I notice that they are no longer taking on any new car of van insurance which leads me to believe they may be in financial difficulty. I have been insuring vehicles for the last 50 years and have never experienced this level of neglect shown to customers from any other company. It is disgraceful .

As this was a new policy and had to go through all the details the person was very patient and helpful.
In the end the policy was setup and all was good.

I was helped with setting up my van insurance by Katie B.
She was incredibly helpful and very professional,
patiently guiding me through the process.
Great cover at a great price too!

It was ok but still waiting for my postal paperwork to arrive