DBS-Check-Online  

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See what reviewers are saying

Rated 1 out of 5 stars

Just use the government website - it only costs £21.50 - no subscription. Some employers will not use the certificate these people provide, you can not provide a code to the employer for an independen... See more

Rated 1 out of 5 stars

False information,misleading price charging £89 after only seeing £23, refused to give me full refund within 20mins of using the site, managed get £39 refund only. Now they're refusing to change add... See more

Company replied

Rated 1 out of 5 stars

the staggering incompetence!!! i waited for an enhanced DBS for 8 months, the nursing job i was offered expired, and when i finally got the certificate and applied for the update service, it was alrea... See more

Rated 1 out of 5 stars

deserve slaps not stars. I thought I wont find worse service than talk talk but I was wrong. DBS customer service are below any acceptable levels, highly ignorant individuals, arrogant and disrespect... See more

Company details

  1. e-Commerce Service
  2. also in
  3. Legal Services

Written by the company

DBS Check Online (dbs-check-online.org.uk) is an independent agency who offer a simple process when applying for your Basic Disclosure. We specialise in checking and processing Basic Disclosure applications and provide support and advice specifically for the Basic Disclosure Online Application. With DBS checks typically completed in under 48 hours, DBS Check Online is renowned for being Rapid, Trusted and Secure.


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All reviews

(149)

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Rated 1 out of 5 stars

Just use the government website

Just use the government website - it only costs £21.50 - no subscription. Some employers will not use the certificate these people provide, you can not provide a code to the employer for an independent check, like you can on the official GOV site. This is a waste of time and money.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

DBS not reading emails properly

They keep talking about self-employed applicants. I know all about this and have tolde them twice but they keep talking about it. They have missed the point completely. I wonder if they aer using AI to respond to us.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Big scanners

Big scanners , the pretend to be disclosure Scotland but they are bunch of scammers leading the guy name Khaleel Adam , big famous scammers , as soon as you pay them they will disappear

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

DISGRACEFUL.

DISGRACEFUL.
Archaic system of only receiving information by post. Total waste of time, money and resources.
Was hung up on as the lady couldn’t help me so she cut me off.
The DBS should be shut down.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute terrible service

Absolute terrible service, you try to call them with any issues and they hang up on you without assisting you at all. I had two people hang up on me after claiming they can't do anything further for me even though they were the ones to lose my dbs in the post

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

the staggering incompetence!!

the staggering incompetence!!! i waited for an enhanced DBS for 8 months, the nursing job i was offered expired, and when i finally got the certificate and applied for the update service, it was already out of date so i couldnt sign up for the update service, they have one job and they are totally useless. i have no words for these people!! so your posts about the NHS being understaffed etc??? look at these idiots because they are contributing!!

November 16, 2024
Unprompted review
Rated 1 out of 5 stars

After needing a DBS renewal

After needing a DBS renewal, I thought this would be a great company. I then had second thoughts and this is where the problems have started. After asking for a refund due to not having anything to do with the company, there has been no communication whatsoever and I still have no refund. Do not use this company under any circumstances.

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

DBS Check.Org - DO NOT USE!

DBS Check.Org
This company have taken £94 twice from my bank. £94.00 wasn't even the amount quoted for the DBS Check
Their number goes straight through to an answer phone message, where I have left numerous messages for a call back. Plus, I have contacted them, via their contact page, 3 times and not had anything back. Now having to go through my bank to try and get my money back.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scammers!

Absolute scammers!! Please avoid these guys. They advertise one price, then charge you £94 for a basic DBS (£18 on gov uk website).They hide all the additional fees in the Ts and Cs. Scumbags.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

I don't even feel like given one start…

I don't even feel like given one start .
This company always take for ever to do DBS 's far too long you have wait weeks every time , it's ridiculous it's always been like it they never change the system to make it easier for people , it's useless they don't care about people waiting .

Just hurry up with it ! 🙄

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

Hello everyone it's very important…

Hello everyone it's very important information about DBS annual subscription I have paid £13 in 2021 for annual subscription they took £13 first year then they sent me email next year that my subscription has been cancelled because instalment didn't go through I don't know why I had pay full money £90 again and £13 for new subscription but next month they took money again from my bank I made complaint to information you are taking two instalments and you sent me email for first subscription cancellation they don't even bother to reply please bec

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company , applied 3 times for an advanced DBS and every time they lost it !! Paid £12.50 3 times at the post office to get my ID verified !! So thanks to this company I didn't get the job I was applying for !!!!!!!

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

CORRUPT COMPANY. THIEVES.

Still waiting on a response from this corrupt company. I want my money back from £96 for a useless dbs check that I cannot use. Tried to cancel order within 30 minutes and was totally ignored. This company should NEVER BE ALLOWED TO OPERATE. THIEVES.

January 8, 2024
Unprompted review

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