I purchased two items from this website. One never arrived, and the seller confirmed they are out of stock of this item and happy to provide refund. However they never processed refund, and I could no... See more
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Competitive prices, but communication about the status of the order could be better. It took a little over a week before the order was shipped. When items aren't in stock, it would be nice to know.... See more
My boots arrived very quickly but unfortunately they didn't fit me. I called up and spoke to a lovely gent who said I could either return them and have a full refund or replace them. Because they were... See more
I needed some Aquasure and Cotol for a repair and not many had both or, if they did, wanted a stupid amount for shipping (don’t they know where the Isle of Wight is?) DiveLife had one in stock and the... See more
Company details
Contact info
Victoria Lane, M45 6BL, Whitefield, United Kingdom
- 03302234140
- info@divelife.co.uk
- divelife.co.uk
Hasn’t replied to negative reviews
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People also looked at
Good service with Aquasure.
I needed some Aquasure and Cotol for a repair and not many had both or, if they did, wanted a stupid amount for shipping (don’t they know where the Isle of Wight is?) DiveLife had one in stock and the other showing as ‘usually shipped in 2 - 3 days’, To my surprise both were received in 3 days.
Legitimate store but they were…
Legitimate store but they were unresponsive in cancelling my order and giving a refund (I had to because they did not ship out my items after 2 weeks and the warehouse maximum day period had already reached, which meant I had to ship the rest of my items to my country). DLS has no automatic cancellation system in place. So they replied really late because they didn’t see the message. In the end, I had to pay additional warehouse shipping charges because DLS couldn’t serve me promptly.
They had an item that wasn’t readily available elsewhere. Delivered promptly and well packaged
Trilobite line cutter
I placed the original order on 27/3/22
I placed the original order on 27/3/22. I got notification on 4/4/22 that my order had been posted. On 6/4/22 I got word from Evri that they were expecting the parcel. Today on 11/4/22 Every have said "we have got it" NOT even that it is on it's way! Make up our own mind about my experience so far!
Great service and great correspondence…
Great service and great correspondence through the ordering and delivery process
No communication- waited a long time…
No communication- waited a long time and never received the item
Terrible service
Quick efficient service.
Great service
Great service! Quick to respond with my order and found a dive suit for me that is amazing! 5 stars! Thank you so much!
Excellent Product and fast delivery
Goods ready to pick up next day
Online Order
Online chat confirmed stock was available. Order placed and package arrived within 3-days.
All positive. Well done Divelife. For keeping things simple
contracts are not performed
contracts are not performed, no specified delivery dates, products sold that are not available in the store at all, etc
Great service
Needed a pair of blanking plugs,left and right. DLS provided both at a great price and timely delivery. I will definitely purchase from them again. Great service.
Shopping at Divelife
I have found what needed at Divelife and bought it without complications.
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