While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased two items from this website. One never arrived, and the seller confirmed they are out of stock of this item and happy to provide refund. However they never processed refund, and I could no... See more

Rated 4 out of 5 stars

Competitive prices, but communication about the status of the order could be better. It took a little over a week before the order was shipped. When items aren't in stock, it would be nice to know.... See more

Rated 5 out of 5 stars

My boots arrived very quickly but unfortunately they didn't fit me. I called up and spoke to a lovely gent who said I could either return them and have a full refund or replace them. Because they were... See more

Rated 5 out of 5 stars

I needed some Aquasure and Cotol for a repair and not many had both or, if they did, wanted a stupid amount for shipping (don’t they know where the Isle of Wight is?) DiveLife had one in stock and the... See more

Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

571 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service with Aquasure.

I needed some Aquasure and Cotol for a repair and not many had both or, if they did, wanted a stupid amount for shipping (don’t they know where the Isle of Wight is?) DiveLife had one in stock and the other showing as ‘usually shipped in 2 - 3 days’, To my surprise both were received in 3 days.

May 11, 2023
Unprompted review
Rated 2 out of 5 stars

Legitimate store but they were…

Legitimate store but they were unresponsive in cancelling my order and giving a refund (I had to because they did not ship out my items after 2 weeks and the warehouse maximum day period had already reached, which meant I had to ship the rest of my items to my country). DLS has no automatic cancellation system in place. So they replied really late because they didn’t see the message. In the end, I had to pay additional warehouse shipping charges because DLS couldn’t serve me promptly.

April 25, 2023
Rated 1 out of 5 stars

I placed the original order on 27/3/22

I placed the original order on 27/3/22. I got notification on 4/4/22 that my order had been posted. On 6/4/22 I got word from Evri that they were expecting the parcel. Today on 11/4/22 Every have said "we have got it" NOT even that it is on it's way! Make up our own mind about my experience so far!

April 3, 2023
Rated 5 out of 5 stars

Great service

Great service! Quick to respond with my order and found a dive suit for me that is amazing! 5 stars! Thank you so much!

March 28, 2023
Rated 5 out of 5 stars

Online Order

Online chat confirmed stock was available. Order placed and package arrived within 3-days.

All positive. Well done Divelife. For keeping things simple

March 14, 2023
Rated 5 out of 5 stars

Great service

Needed a pair of blanking plugs,left and right. DLS provided both at a great price and timely delivery. I will definitely purchase from them again. Great service.

February 23, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look