I guess I'll add my name to the list of unhappy customers of this business. I had purchased a power conditioner from this company, used my credit card, and finished the transaction. I received a confo... See more
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These people were HORRIBLE to deal with I would give them 0 stars!!! They were so unprofessional and mean. I would never buy from them because of how the staff is there on emails its just wrong and... See more
Very poor customer experience. Paid extra $10 for fast processing. I paid $79 extra for 3-5 days international shipping. I was sent an email saying my order was shipped within an hour on a Sunda... See more
Company replied
I just received the Acesonic VHF-8012 great buy from DJ Deals; unfortunately one of the microphones while in the charging cradle is not making contact. Following the instructions in the manual, I ca... See more
Company details
Information provided by various external sources
DJDeals.com began as the only dance music vinyl record DJ shop in the entire state of Vermont way back in the year 2000, called Joyryde Records, & evolved into one of the worlds largest retailers of DJ equipment & effect lighting in the world; serving over 200,000 musicians in the last 2 decades.
Contact info
1498 Jefferson Ave, 33139, Miami Beach, United States
- info@djdeals.com
- djdeals.com
1.9
Poor
189 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I guess I'll add my name to the list of…
I guess I'll add my name to the list of unhappy customers of this business. I had purchased a power conditioner from this company, used my credit card, and finished the transaction. I received a conformation email shortly after confirming the purchase. Got a text message from my credit card that the purchase was made. Roughly an hour later, I get an email stating that the transaction had been canceled. Reason was either I canceled the transaction, or I didn't check their website for price changes. What?? Check the website I purchased this product from for price changes?? Do they think I entered the price I felt like paying? When I went back to check the current price, it had indeed changed. They refused to honor the price I purchased it for. I'll never buy from them again.
September 8, 2025
Unprompted review
HORRIBLE service!!! …
These people were HORRIBLE to deal with I would give them 0 stars!!! They were so unprofessional and mean. I would never buy from them because of how the staff is there on emails its just wrong and they need to figure out how to have better attitudes PERIOD!
July 15, 2025
Unprompted review
No accountability for their own…
No accountability for their own mistakes!
Their label generator has a bug in it that removed my street address. So UPS was unable to deliver it and sent it back. I told them what happened and they said I labeled it incorrectly?!?! I sent them screenshots of their own email confirmation showing that the correct address was there and they told me to order another one. Worst customer service I've ever experienced.
They keep saying I chose the wrong shipping method, but again, they're not listening to the issue. Their system literally sent it without a street name and street number, so UPS couldnt deliver it and had to return to sender. What does that have to do with speed of shipping?
January 18, 2023
Human. Real.
Fast, honest, and personal communication. There's a real human on the other end.
January 4, 2023
Reply from DJDeals.com
Thank you Dayn! We appreciate you!
Reply from DJDeals.com
Thank you Juan, we appreciate you!
Just ordered 2 audio technica AT-XP7…
Just ordered 2 audio technica AT-XP7 turntable cartridges this morning. Just received an email telling me, that they refunded my money, cause I didn’t check to see if they had them in stock and that I didn’t see their prices . If you’re gonna sell me something at a price ( which was $118 each ) wouldn’t you think you would know what you have in stock ? And I just checked their website to reorder them and they raised their offer prices to $158 each. That is very bad business in trying to make a buck .
December 7, 2022
Unprompted review
Reply from DJDeals.com
My name is Carlos Naranjo and I’m too ignorant to read and understand the gigantic neon green banner on the website that says “ nufacturers are severely impacted by the supply chain crisis. Many products are available only by reserving your place in line. DO NOT place orders without asking for ETA's & current prices first.”
10,000 other consumers are intelligent enough to read it, understand it, and comply with it.
Carlos’ order was terminated for his failure to be capable of basic competence; nobody asked him to ignore the website and nobody told him he was allowed to place an order to begin with. What a moron.
Carlos Naranjo
4801 Antrim Dr.
Sarasota, FL 34240
(917) 453-3430
navajo75@optimum.net
Fabulous!!!!!
Cannot say enough good things about this site...
We needed a component that our regular supplier could only half fulfill. I found this website and they not only had the product, but it was also cheaper! I read the reviews and was a little concerned about some, but I really needed the part. Flash forward- order process easy, quick responses to all my questions and amazingly fast shipping! LIFE SAVER!!!! Thank you
August 25, 2022
Reply from DJDeals.com
Thanks Matthew!! We appreciate you!
After seeing your reply to my review:
After seeing your reply to my review:
Maybe you are the SCAMMER!!! I have thousands of packages sent to my home every year. Amazon, UPS, FEDEX, USPS. Even gave my post man a neck fan when he didn't have an A/C supplied vehicle.
Clearly I'm not the only one that thinks this.
Thanks for stealing $500.
I also have correspondence with you company in March about when to expect my product and you advised me at the time it wouldn't be until April. FedEx claims it was delivered in February. Explain that?
August 23, 2022
Unprompted review
I was a little scared after reading…
I was a little scared after reading some of these reviews but I got my Faderfox mx12 just over a week after ordering it. They are legit. I don't think they store (have in stock) all the merchandise they sell. I think that may be why all the negative reviews... I gave them one less star because I don't think their communication is great. They are difficult to get in touch with. Anyway, I'm happy I got my order sooner than expected.
July 21, 2022
Unprompted review
I had a great experience with Dj Deals…
I had a great experience with Dj Deals and their service was above and beyond what I expected. I am very satisfied with my mixfader and the service I received from Dj Deals. I will definitely be using their services again in the future. Awesome site easy purchase.
June 26, 2022
Reply from DJDeals.com
Thank you Eddie! We appreciate you!
Reply from DJDeals.com
Thanks Kevin!
Very bad and disrespectful towards the customers
Pending potential edit, my orders never arrived and DJdeal ask me to directly deal with the manufacturer and the delivery claim service after holding my money for more than 3 months.
Terrible delays I can understand but thinking all is good because your order says delivered is not good enough for a custumer who required a signature at delivery. You can't even provide proof of delivery and let me deal with the complaint? I guess it's a cash machine to never deliver
June 16, 2022
Fast shipping and great price.
June 3, 2022
This store has all the best gear
This store has all the best gear. Shipping was fast. Will buy all my equipment from here now.
June 3, 2022
She was incredibly rude
She was incredibly rude, condescending, and insulting. She had a complete lack of professionalism, and I look forward to sharing her sarcastic remarks publicly to warn others against doing business here.
April 14, 2022
Unprompted review
Thank you very much how do I purchase…
Thank you very much how do I purchase one
April 4, 2022
Unprompted review
Quick shipping and had exactly what I…
Quick shipping and had exactly what I wanted in stock.
March 21, 2022
Reply from DJDeals.com
Thanks Nicholas, we appreciate you!
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