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Rated 1 out of 5 stars

I guess I'll add my name to the list of unhappy customers of this business. I had purchased a power conditioner from this company, used my credit card, and finished the transaction. I received a confo... See more

Rated 1 out of 5 stars

These people were HORRIBLE to deal with I would give them 0 stars!!! They were so unprofessional and mean. I would never buy from them because of how the staff is there on emails its just wrong and... See more

Rated 1 out of 5 stars

Very poor customer experience. Paid extra $10 for fast processing. I paid $79 extra for 3-5 days international shipping. I was sent an email saying my order was shipped within an hour on a Sunda... See more

Company replied

Rated 3 out of 5 stars

I just received the Acesonic VHF-8012 great buy from DJ Deals; unfortunately one of the microphones while in the charging cradle is not making contact. Following the instructions in the manual, I ca... See more

Company details

  1. Electronics Store

Information provided by various external sources

DJDeals.com began as the only dance music vinyl record DJ shop in the entire state of Vermont way back in the year 2000, called Joyryde Records, & evolved into one of the worlds largest retailers of DJ equipment & effect lighting in the world; serving over 200,000 musicians in the last 2 decades.


Contact info

1.9

Poor

TrustScore 2 out of 5

189 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick

Quick, easy, decent shipping speed

May 4, 2021
DJDeals.com logo

Reply from DJDeals.com

Thank you! We appreciate your business!

Rated 5 out of 5 stars

Amazing

Amazing, got the device in the time I wanted and everything worked out well for a recording session

April 27, 2021
DJDeals.com logo

Reply from DJDeals.com

Thanks so much Justin! We appreciate you shipping with DJDeals!!

Rated 5 out of 5 stars

Amazing Customer Service!!!!

Amazing Customer Service!!!!

I purchased some DJ equipment and had it delivered to Canada as the product is not available here. The product arrived damaged, no fault of DJ Deals, the supplier didn’t package the product adequately.

DJ deals went out of their way to make it right, refunded the damaged product and was very responsive through the whole process!

I will continue to use DJ Deals in the future, highly recommend this company!!

April 26, 2021
Unprompted review
DJDeals.com logo

Reply from DJDeals.com

Michael - Thank you so much for your understanding with this. We really wish UPS would have assisted us with the damage that they caused, and that the supplier would have packed their shipments properly! We're happy to help you with any "lighter weight" orders you have in the future :)

Rated 5 out of 5 stars

Pioneer DM-40 W

I ordered a pair of Pioneer DJ speakers. When I opened the box there were a little pack of haribo and a "DJ Deals" pen. I think that was a nice gesture from them. I like these kind of attention to the customers. The parcel arrived in time. Only the courier company did a little mistake so I had to wait an extra day, not a big issue.
(The given address wasn't transfered properly from djdeals to the courier even if I typed it correctly. They used the building's name to search the address instead of the postcode, so that led the driver to a completely different address.)

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

A little slow on the shipping but…

A little slow on the shipping but everything was shipped as ordered.

March 26, 2021
DJDeals.com logo

Reply from DJDeals.com

Thanks Bob! Furman apologizes for their delay in shipping the Furman AC-215A; they were backordered nationwide when you ordered.

Rated 5 out of 5 stars

Great Deals

My order was delayed, but only because it was out of stock. DjDeals reached out about my order and I received it days later. Great deals!

March 16, 2021
DJDeals.com logo

Reply from DJDeals.com

Thank you, we appreciate your business! Dr. Suzuki products are out of stock often because they have to be imported from Japan, sorry for the delay!

Rated 4 out of 5 stars

Great price and received item as…

Great price and received item as advertised. took a little longer than expected to receive but acceptable based on price.

March 15, 2021
DJDeals.com logo

Reply from DJDeals.com

Hi Gene!

Furman apologizes that they were sold out of the Furman M-8X2 for 6 weeks; luckily you were at the tail end of that and only had to wait 6 business days for them to ship!

Rated 1 out of 5 stars

slow process

Took too long to send a confirmation code or to accept buyers order.

Replying to what dj deals had said: I did try to called, I did try to email you directly, but 1. You don’t have a phone number on your website. 2 the way you set up your site is set to you can’t freaking send an email. I have screenshots of all the process if you like me to send them to you. I tried. I had to call my bank for them to get a hold of you. Then 2 hours later you had processed my transaction after waiting 3-4 days. Other companies send me confirmation code withing 24hrs.

March 11, 2021
Rated 5 out of 5 stars

All around great site

All around great site. Glad I purchased from here!

March 10, 2021
DJDeals.com logo

Reply from DJDeals.com

Thanks Steve, we appreciate your business!

Rated 5 out of 5 stars

Good service!

Clear communication and fast shipping. Just received the item, very carefully packed, nothing to complain about. Thumbs up!

February 9, 2021
DJDeals.com logo

Reply from DJDeals.com

Thanks Nuno!!

Rated 5 out of 5 stars

Great Product and Service!

Fast shipping. Product was packaged well. Very happy with my purchase. Would definitely do business with them again! =]

January 21, 2021
DJDeals.com logo

Reply from DJDeals.com

Thank you Zachary!! Have fun with your new gear!

Rated 5 out of 5 stars

Quick to ship

Quick to ship, item as described. Great prices!

January 19, 2021
DJDeals.com logo

Reply from DJDeals.com

DJ Chop Shop!! Thanks so much!

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