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Rated 1 out of 5 stars

I guess I'll add my name to the list of unhappy customers of this business. I had purchased a power conditioner from this company, used my credit card, and finished the transaction. I received a confo... See more

Rated 1 out of 5 stars

These people were HORRIBLE to deal with I would give them 0 stars!!! They were so unprofessional and mean. I would never buy from them because of how the staff is there on emails its just wrong and... See more

Rated 1 out of 5 stars

Very poor customer experience. Paid extra $10 for fast processing. I paid $79 extra for 3-5 days international shipping. I was sent an email saying my order was shipped within an hour on a Sunda... See more

Company replied

Rated 3 out of 5 stars

I just received the Acesonic VHF-8012 great buy from DJ Deals; unfortunately one of the microphones while in the charging cradle is not making contact. Following the instructions in the manual, I ca... See more

Company details

  1. Electronics Store

Information provided by various external sources

DJDeals.com began as the only dance music vinyl record DJ shop in the entire state of Vermont way back in the year 2000, called Joyryde Records, & evolved into one of the worlds largest retailers of DJ equipment & effect lighting in the world; serving over 200,000 musicians in the last 2 decades.


Contact info

1.9

Poor

TrustScore 2 out of 5

189 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bad experience.

Bad experience.. this store

June 25, 2020
Unprompted review
DJDeals.com logo

Reply from DJDeals.com

This kid ordered a discontinued product, so the manufacturer canceled his order. He got mad at the manufacturer for canceling the order. Unfortunately for him, he meant to review Pioneer DJ, but reviewed the retail store.

Rated 5 out of 5 stars

Quick and no issues

Thanks all for a quick service provided for less than the others. Software download worked perfectly.

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great ordering and processing

Great ordering and processing. Considering covid is going on I thought shipping would be bad, but i was wrong. It came a whole lot sooner then i was expecting. Definitely order from you again I cant wait to setup this new controller and starting jamming on it!!!
Thank you
Joslynne

June 17, 2020
Unprompted review
Rated 1 out of 5 stars

They have no phone number to call and…

They have no phone number to call and dont respond to emails. Never notified me when my item would ship. Filled paypal dispute they gave wrong tracking info. Then threatened to report me to paypal for fraud over their fault. Avoid doing business with them.

June 16, 2020
Unprompted review
Rated 2 out of 5 stars

I was not told that the item I wanted…

I was not told that the item I wanted was not in stock even though I asked them directly. Then after I placed order my item took over 2 months to arrive.

June 15, 2020
Unprompted review
DJDeals.com logo

Reply from DJDeals.com

How amusing! You were told by the manufacturer that the item was out of stock due to COVID-19 on Friday, April 17, 2020 6:37 PM and then you responded to that email on May 4, 2020, at 9:54 PM. Then you emailed again on May 11, 2020, at 10:20 AM and on Monday, May 11, 2020 5:32 PM the manufacturer informed you that they were out of stock due to a global pandemic (that perhaps based on this review, you were unaware was happening). Perhaps we should post all of your emails proving that this review is totally fake and that you were updated a total of 7 times by the manufacturer about the delay due to a global pandemic.

Rated 5 out of 5 stars

FANTASTIC!

They are serviceable, beautiful and so very easy to assemble! I love the,! First bought two and then bought four more!

June 8, 2020
Unprompted review
Rated 4 out of 5 stars

Long time for the package to get here..

Long time for the package to get to me

June 6, 2020
Unprompted review
DJDeals.com logo

Reply from DJDeals.com

Please refer back to the warning about Sefour on the product page that you ordered from. This is where you review our store, not the manufacturer of the product that you ordered, who shipped the order to you.

Rated 5 out of 5 stars

Placing order easy

Placing order easy. Follow-up by djdeals after the order was placed, excellent. Tracking information provided detailed and tracking was easy.

June 5, 2020
Unprompted review
Rated 4 out of 5 stars

Quick

Quick, efficient and great communication.

May 18, 2020
Unprompted review
DJDeals.com logo

Reply from DJDeals.com

Thanks Carlos! What can we do to make this 5 stars versus 4?

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