My damaged car was collected on a Monday and returned on Thursday same week. Amazingly speedy and beautifully executed repair to my car. They had even cleaned it, and it looked showroom condition on... See more
Company replied
Balcombe Road, Site B Maidenbower Business Park, RH10 7ZJ Crawley, GB
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My damaged car was collected on a Monday and returned on Thursday same week. Amazingly speedy and beautifully executed repair to my car. They had even cleaned it, and it looked showroom condition on... See more
Company replied
After being in a non-fault car accident, DLG was my insurance company's assigned repairer. I couldn't have asked for a better service. From being assigned the job, they were prompt, professional and... See more
Company replied
DLG autos repaired my car in 2 days & lent me a courtesy car whilst repairing it. Very efficient kept me up to date throughout the whole process. 2 months later they sent me unexpectedly a surprise gi... See more
Amazingly quick repair by DLG Crawley after someone had smashed my bumper and taillight (when my car was parked & unattended) while trying to park and eating at the same time! They lost their bump bu... See more
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Balcombe Road, Site B Maidenbower Business Park, RH10 7ZJ, Crawley, United Kingdom
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I was so upset when my car was reversed into. DLG Auto services have done an amazing job repairing it. She looks brand new (and fitted a branded tyre which was above and beyond my expectations!) Great job, collected and bought back on time too. Thank you.
I was contacted the day after notifying my insurance company of the accident and I dropped my car off the following day.
The repairs took far less time than expected and were excellent.
Kept upto date with progress. Repairs completed well within estimated timescales. The whole process was without stress which is really important during a difficult time following an accident.
The fact that your company kept me in touch all the way through the repair. They were very professional and courteous when getting in touch.
Excellent communication with us from beginning to end
DLG Auto Services communications were very regular and kept me up to date with the progress of the car repair. The repair was also completed to a very high standard.
Great communication and great service, the car was repaired in just a few days and the repair was exceptionally good
The garage was appointed by my insurers . They were efficient, kept in touch all the time and returned the vehicle fully repaired. Very easy to deal with .
One of my spare tyre nut was left in the car instead of in the box from where it was taken. I did not know what it was and had to contact the company to inform them about it. It was later, I was told what it was. One would expect a company to make sure everything is on the right place before returning the vehicle
Patients with me to get to a successful end. Shout out to James. Thanks
We are waiting on 3 parts to complete the repair, Renault/Dacia factory having problem. Waiting on incoming spare parts TBA
Excellent service and communication throughout from Dean and the team. Super happy with the outcome
Efficient and professional job done thank you. Highly recommended.
Brilliant from start to finish The staff were brilliant and the repair fantastic. Everything was done efficiently and my car was returned in pristine condition. I can't rate these people and their work from the minute they made contact until delivery of my lovely cleaned and beautifully repaired car
Collected car,quick repair,delivered back.good service no issues
Excellent service and staff kept me informed as to the progress of the work.

Reply from DLG Auto Services - Crawley
Absolutely awesome and brilliant customer service kept me informed all the time outstanding
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