The whole process was smooth, calming and straightforward. My appointments with the nurse were always right on time and straight to the point. He was kind, calm, patient and professional. Once you dow... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Dreem Health makes getting help for sleep problems easy. Meet with a licensed sleep specialist online, take a sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most insurance plans or available for self-pay. You’ll get a clear cost estimate before your first visit — no surprise bills. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.
United States
Replied to 76% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They go through a menu that acts like they are taking your insurance provider and seeing if you are in network, then schedule an appointment as if it will be covered with insurance - right after the visit I got a demand to self pay the full cost of the appointment. They did not respond after multiple attempts and finally when they did they simply stated they are not in network.
I wouldn’t use this again. I also was asked to do a test and thankfully I didn’t complete it because they asked me to do multiple days and each day would have been charged at $199

Reply from Dreem Health Sleep Clinic
My practitioner was amazing, explained everything very well.

Reply from Dreem Health Sleep Clinic
They sent my cost estimate for the appointment I had WHILE I was in the appointment saying that they were NOT in network even though when I booked the appointment they stated very clearly that they WERE in network. If you don’t have an extra 600$-700$ DO NOT trust that they actually take your insurance. Because they will tell you after your appointment that they don’t and STILL mail you the study supplies and charge you for them even if you already canceled your appointments and stated you did not want to do the sleep study.

Reply from Dreem Health Sleep Clinic
Jamila Battle is the best there is! She went above and beyond to help me get my sleep machine. I’ve never had a Dr. care as much as she does!

Reply from Dreem Health Sleep Clinic

Reply from Dreem Health Sleep Clinic
This was fascinating and worth every cent! Super easy to do and access and Nikkie was amazing stepping me through the results.

Reply from Dreem Health Sleep Clinic
It took only 22 days from the first time I heard about them and booked my appointment to get tested, having my practitioner and mask appointments, and receiving the cPAP machine!! Every other things with them were as exceptional as their timing!

Reply from Dreem Health Sleep Clinic
The whole process was easy (although getting the result was not) and I felt a lot of trust in Erin - she was patient and helped me to understand the data collection process and the results.

Reply from Dreem Health Sleep Clinic
Very easy test done in the comfort of you own bed. Non intrusive device to monitor sleep.

Reply from Dreem Health Sleep Clinic
The vendor you sent me to provide the CPAP as been dragging their feet for three weeks now. I’m very disappointed. I still need to find someone to provide me with the supplies to keep my sleep apnea going.

Reply from Dreem Health Sleep Clinic
Very simple to follow directions and instructions. The app and communication is user friendly.

Reply from Dreem Health Sleep Clinic
Lauren Henry is so thorough. She is super knowledgeable and on the cutting edge of sleep medicine! She knows a lot about chronic disease which is why I chose her.
She went above and beyond to help me figure out If I should use their company (Dreem) as a supplier for the CPAP, or if she needs to work with another company that is covered by my insurance.
I've never felt rushed with Lauren.
She listens to your questions, and answers them honestly. She is genuinely excited about you getting better sleep.

Reply from Dreem Health Sleep Clinic
I left my appointment more educated, more hopeful, and happy to know someone out there understands and can sympathize with where I’m at in life. My telehealth Dr asked me all the right questions, patiently waited for me to explain myself which at time can be hard when you’re so tired, and she ensured we will get somewhere. I’m excited to do the at home study, excited to start finding a way to sleep better. Thank you guys!

Reply from Dreem Health Sleep Clinic
Everything was streamlined, easy to use system, simple visits via zoom, but very detailed in the diagnosis and treatment. Great service!

Reply from Dreem Health Sleep Clinic
Fast appointment. At-home sleep test. No need to leave the comfort of your home. Video consultation and follow-ups. Even the billing is all online. Can't wait to get my new CPAP.

Reply from Dreem Health Sleep Clinic
Very helpful and super compassionate. Gave me info about upcoming other medical procedures and who I need to advise about the apnea.

Reply from Dreem Health Sleep Clinic
She explained everything and walked me through the test results! I feel empowered to improve my sleep now.

Reply from Dreem Health Sleep Clinic
I was not sure about this program at first because of how it was introduced but I am very happy with the results so far.

Reply from Dreem Health Sleep Clinic
I was under the impression all the visits would be a set 145, but my second visit cost 235. The test kit they sent claimed I slept 7 hrs staight where I may have slept 2, and that my blood oxygen level got as low as 60%. You should be going to the hospital at 80%, I would be dead if it got that low. They were supposed to get me an appointment with a local sleep study clinic but never did. Buyer beware.

Reply from Dreem Health Sleep Clinic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.