Dressingtableshop Reviews 

90
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

Product arrived with dents and scratches on some surfaces certain areas. Lights arrived a week later. Fit for purpose. The dimesions fit my space perfectly ample storage with the drawers and shelve... See more

Company replied

Rated 3 out of 5 stars

Updated 19th Jan. Pleased to confirm that as of Weds this week three parcels are received. Hopefully will get the time to pit it together this weekend. I'll be happy to revise my review when the o... See more

Company replied

Rated 1 out of 5 stars

The worst flat pack I have ever or tried to assemble. The instructions identify each component with a letter and number but none of the components are numbered accordingly!!!!! The door and drawer m... See more

Company replied

Rated 5 out of 5 stars

Took a long time to arrive as had t relises coming from Germany. Very well packed so in perfect condition. Took professional a good couple of hors to assemble including fixing to wall, essential as na... See more

Company replied


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2.9

Average

TrustScore 3 out of 5

90 reviews

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1-star

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2.9

All reviews

(90)

6 reviews in the last 12 months

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Rated 3 out of 5 stars

I haven't received all parts yet but…

I haven't received all parts yet but you have been great responding to my email keeping me updated with my order

November 29, 2024
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Reply from Dressingtableshop

The two parcels could not be delivered because the recipient was not found, please contact GLS. Best regards, Sabine

Rated 1 out of 5 stars

I have only received box 1

I have only received box 1. Where is the number 2 box. I can’t build my dressing table

November 25, 2024
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Reply from Dressingtableshop

One parcel is still on its way to you. Please be patient. Best regards, Sabine

Rated 4 out of 5 stars

Item was delayed by 3 days and there…

Item was delayed by 3 days and there was an issue with its tracking but it arrived undamaged and easy to put together and looks fantastic

October 31, 2024
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Reply from Dressingtableshop

Thank you for your honest feedback! I’m sorry about the delay and tracking issues, but I’m glad the item arrived in great condition and met your expectations. Enjoy your purchase! Best regards, Sabine

Rated 5 out of 5 stars

Dressing table

The dressing table is lovely when built up. Had a few troubles on the way but pleased with my purchase.

October 16, 2024
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Reply from Dressingtableshop

Thank you for your feedback! I’m glad you’re happy with the dressing table despite a few issues along the way. Enjoy your new piece!
Best regards,
Sabine

Rated 4 out of 5 stars

A great buy but very difficult to…

A great buy but very difficult to assemble, I still don’t know how to install the drawers stopper. So they just keep sliding open. I need instructions on that thanks.

September 23, 2024
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Reply from Dressingtableshop

Please try the assembly as follows:
Press down the black pin on the rails, then pull the rails apart, then attach the U-rail to the table and the counter-rail to the drawer.
The drawers should then be able to be pushed in. If not, please contact our customer service directly. Thank you very much. Best regards, Sabine

Rated 1 out of 5 stars

Only 2/3 parcels has been delivered

Only 2/3 parcels has been delivered. I emailed and got an immediate reply saying the other parcel is on its was but it’s not showing as with the courier yet - after querying they are now saying that it’s not got through customs yet which seems odd as the courier is a German company so I have no idea when to expect the third parcel.
Additionally, one of the parts is broken but after an exchange of emails I am not clear if they are going to send a replacement or if I have to wait until the final parcel arrives!

So I currently have 2 open boxes sitting around that I can’t do anything with!

September 26, 2024
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Reply from Dressingtableshop

We are very sorry that you had such inconvenience with the delivery. We understand how frustrating it is to wait for the missing parcel and spare parts. We will endeavour to resolve the situation as soon as possible.

Best regards,
Sabine

Rated 1 out of 5 stars

My dressing table has arrived without…

My dressing table has arrived without all of the parts. One of the drawers is missing!
The company have said they cannot replace the missing part but that we can return it if we want - to Germany!!! In what world are we going to pay for that.
If we want to keep it they have offered a 10 % discount….for a £340 dresser with one missing drawer.
Avoid this company at all costs!

September 17, 2024
Unprompted review
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Reply from Dressingtableshop

We would like to sincerely apologise for the inconvenience caused by the missing drawer of your dressing table. We understand how frustrating this is for you and regret that we are unable to replace the missing part. Best regards, Sabine

Rated 1 out of 5 stars

Has not arrived

Has not arrived! Website said 5-6 days for delivery. It is now 9 days and there is no sign of it. Emailed the company but they just keep sending me the tracking number over and over but no explanation if where the dressing table is.

Update - this has now arrived but not with all of the pieces. I have contacted the company and I am hoping for an update soon, though we will presumably have to wait another 10 days for the missing part.

September 6, 2024
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Reply from Dressingtableshop

The parcels were successfully delivered. We apologise for the delay. Best regards, Sabine

Rated 4 out of 5 stars

Good quality and easy to put together

Good quality and easy to put together. Sadly there was a small indentation on the table surface on delivery but didn’t see it until half put together. It’s a shame the lights have quite a thick cable joining them together, which spoils the look of the mirror lights. This was not visible on the photo advertised, which was disappointing. Overall pretty pleased with it.

July 19, 2024
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Reply from Dressingtableshop

Thank you for your feedback! We are pleased that you are satisfied with the quality and ease of assembly. We apologise for the small dent and the disappointment regarding the lights. Please feel free to contact our customer service.

Best regards,
Sabine

Rated 2 out of 5 stars

Item missing

Order consisted of 2 parcels, one parcel was sent however second parcel couldn’t be sent to me as it was damaged. I had to wait for a week for a replacement and in that box a item was missing. I am now having to wait longer to build the vanity which is very annoying and disappointing.

July 2, 2024
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Reply from Dressingtableshop

We are very sorry that you had such inconvenience with your order. We understand your anger and apologise for the delay and the missing item. The re-delivery is on its way and will be sent to you.

Best regards,
Sabine

Rated 5 out of 5 stars

Great item

Great item. Good quality very pleased thanks

May 27, 2024
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Reply from Dressingtableshop

I am pleased to hear that you are satisfied with your item and that you like the quality! Thank you for your positive feedback. Enjoy your purchase! Best regards, Sabine

Rated 5 out of 5 stars

Took a long time to arrive as had t…

Took a long time to arrive as had t relises coming from Germany. Very well packed so in perfect condition. Took professional a good couple of hors to assemble including fixing to wall, essential as narrow feet. allons good and nice sliding drawers. Excellent value for money

May 2, 2024
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Reply from Dressingtableshop

Thank you for your feedback! If you have any questions or need support, please let us know. Best regards, Sabine

Rated 2 out of 5 stars

No means of tracking parcel in English

No means of tracking parcel in English
Contacted for date and was sent tracking link not in English

April 29, 2024
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Reply from Dressingtableshop

Alternatively, you can also enter the name of the shipping service provider and the tracking number in common online tracking tools, which often offer multilingual support. Best regards, Sabine

Rated 5 out of 5 stars

The service was fantastic

The service was fantastic. The dressing table, stool and mirror are great.
Unfortunately the first mirror arrived completely smashed up. This was the fault of the post office as it looked like the boxed was stamped on! I emailed customer services. I immediately received a very nice email and they sent another replacement that arrived within a few days. This one was perfect and had no issues.

May 4, 2024
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Reply from Dressingtableshop

Thank you for your positive feedback on our service! We hope you enjoy your new dressing table set! Best regards, Sabine

Rated 4 out of 5 stars

This is a lovely vanity desk solid…

This is a lovely vanity desk solid well-made perfect for what I wanted. However, putting the mirror up was a nightmare and we needed to remove some of the plastic hanging material in order to be able to hang it onto the screws. It took a long time to sort. The additional lights to add to the mirror are very unsightly as the wires don’t look very nice

April 17, 2024
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Reply from Dressingtableshop

Thank you for your honest feedback! We are pleased that you like the dressing table and that it meets your needs. We are sorry to hear that you had difficulties hanging the mirror and that the additional lights did not meet your expectations. We will use your feedback to improve our products and assembly instructions. If you need further assistance, please do not hesitate to contact us. Best regards, Sabine

Rated 4 out of 5 stars

Great vanity desk,looks good and was…

Great vanity desk,looks good and was delivered in a week. Only problem was that I was not notified what day or hour it would arrive,as a result there was no one home when delivery arrived. ...

April 8, 2024
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Reply from Dressingtableshop

Thank you very much for your feedback! We are pleased that you like the dressing table and that it was delivered within a week. We are sorry to hear that you were not informed of the exact delivery time and that no one was home when the delivery arrived. We will use your comment to improve our notification process to avoid any future inconvenience. If you have any further questions, please do not hesitate to contact us. Best regards, Sabine

Rated 5 out of 5 stars

Der Schminktisch ist sehr schön

The dressing table is very beautiful, clear instructions with a video link to watch. Easy to assemble. Beautiful mirror light, very bright. The first mirror was broken because it was not packaged well. I sent an email to customer service who was more than happy to help me and replace the device. The second copy arrived well and safely packaged. I am happy with the results. I recommend it to anyone who wants a decent and high quality dressing table. It's worth the price ~UK customer

March 18, 2024
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Reply from Dressingtableshop

Thank you for your feedback! We are very pleased to hear that you are satisfied with the dressing table and would recommend it to others. Thank you for your trust in us! Best regards, Sabine

Rated 5 out of 5 stars

I ordered the dressing table for my…

I ordered the dressing table for my daughters bedroom and she loves it.
The quality is great

March 14, 2024
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Reply from Dressingtableshop

Thank you for your feedback! . Your satisfaction is important to us and it's great to hear that the dressing table is perfect for your daughter's bedroom. Enjoy your dressing table. Best regards, Sabine

Rated 5 out of 5 stars

Ordered from the uk

Ordered from the uk, item was dispatched quickly. Needed to email the company as tracking the item was difficult, they responded quickly and were very helpful. Item was received in good condition. We used the video to assemble as the paper instructions were not clear.

February 16, 2024
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Reply from Dressingtableshop

We are glad that the item arrived in good condition and hope that you are satisfied with the final product. We greatly appreciate your feedback and look forward to continuing to provide you with good service in the future. Best regards, Sabine

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