Product arrived with dents and scratches on some surfaces certain areas. Lights arrived a week later. Fit for purpose. The dimesions fit my space perfectly ample storage with the drawers and shelve... See more
Company replied
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Updated 19th Jan. Pleased to confirm that as of Weds this week three parcels are received. Hopefully will get the time to pit it together this weekend. I'll be happy to revise my review when the o... See more
Company replied
The worst flat pack I have ever or tried to assemble. The instructions identify each component with a letter and number but none of the components are numbered accordingly!!!!! The door and drawer m... See more
Company replied
Took a long time to arrive as had t relises coming from Germany. Very well packed so in perfect condition. Took professional a good couple of hors to assemble including fixing to wall, essential as na... See more
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Contact info
Upstallstraße 13, 14772, Brandenburg, Germany
- info@dressingtableshop.co.uk
- dressingtableshop.co.uk
2.9
Average
90 reviews
Asks customers to review
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Replied to 100% of negative reviews
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OK but overpriced and some issues
A few scratches and I was lucky, because packaging was very bad. Installation guide not clear, particularly for the mirror, with issues regarding the screws and dimensions. We got the stool and it is very difficult to lower once up. Do not get it. Eventually we managed to put everything together and it looks nice but it is overpriced.
August 16, 2023
Reply from Dressingtableshop
Thank you for your feedback on your purchase, although it is unfortunate to hear that you experienced some difficulties and inconvenience.If you have any questions or concerns, we are happy to assist you.
Yours sincerely,Sabine
Good but could be improved
All in all this dressing table was good and had plenty of storage.
Only real complaints were that no parts had any references so it was difficult to get everything together. Got there in the end but would have been easier and quicker if they had markings.
The rail in the wardrobe is poor. I have to buy another to replace it.
Other than that would recommend buying despite these points
August 6, 2023
Reply from Dressingtableshop
Thank you for recommending the purchase despite these points. Your honest review helps us to constantly improve. If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your feedback very much!Best regards Sabine
Didn't come on time
July 26, 2023
Reply from Dressingtableshop
I am sorry to hear that your order did not arrive on time. The service is already in contact with you, best regards Sabine
I still give you five stars despite the…
I still give you five stars despite the stool, dressing table and LED mirror coming separately and with no notice.
It looks fantastic, everything arrived in great condition (well, we haven’t opened the mirror yet as too tired after assembling the rest).
July 30, 2023
Reply from Dressingtableshop
Thank you for your positive review! Have fun with your goods. Kind regards, Sabine
Good quality dressing table
Good quality dressing table. Didn't realise it would need to be fixed to the wall so had to cut out for skirting boards. 🤦
July 30, 2023
Reply from Dressingtableshop
Thank you for your feedback! We are glad that you are satisfied with the quality of the dressing table. We are sorry that there was confusion regarding the assembly. Greetings Sabine
The worst experience of my life
The worst experience of my life. DO NOT ORDER IT DOES NOT ARRIVE
July 24, 2023
Reply from Dressingtableshop
Hello Alice, we are sorry that you have a complaint. Please let us know your order and customer data so that we can forward your request to the right department. You can also contact me directly at s.knaupe@ok-living.de. We are confident that we will find a solution quickly.
Kind regards, Sabine from Customer Service
Great little dressing table
Delighted with my dressing table purchase
Very good quality, and easy to ensemble.
Ordered and delivered within a week.
June 29, 2023
Reply from Dressingtableshop
Hello Hayley Essam. Thank you for your positive feedback! We are pleased to hear that you are satisfied with your dressing table. The good quality and easy assembly are important factors for a positive experience. A delivery time of one week is also commendable. Thank you for your feedback and continue to enjoy your dressing table.Regards Sabine
bad quality dressing table
we have bought so many lovely things from here for our new home and have been so happy. my partner bought a glass dressing table and we had 3 delivered as they were all damaged. the one i have i kept still wasnt perfect but the best out of three. i have only had it just over a year and it has cracked and chips in several placed even though i take grate pride in looking after it. it is made from such cheep thin glass the cracks and chips when slightly knocked or tapped. it should be made with safety glass its so dangerous it just splits. it was very expensive and i wish we hadn't of bought it as it now looks old and cracked very disappointing. this is the only piece of furniture we have bought here and its been terrible quality. everything else has been amazing.
January 13, 2023
Unprompted review
Reply from Dressingtableshop
Hello EMMA. We are very sorry that you had a reason to complain and would like to sincerely apologise for this. We would be happy to pass on your request to the relevant department. In order to be able to allocate the process, we would like to ask you to send us your order and customer data or you can contact me directly at s.knaupe@ok-living.de . I am sure we will quickly find a solution.
Kind regards Sabine Customer Service
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
I bought my daughter a dressing table with a so called Hollywood mirror only to find out it was nothing like the picture they have on the website (they use computer generated images nothing like the real thing)
The lights were sent separately on a long wire with stickers to stick on the glass (like Xmas lights in a pack) I then had to wait another week for the other parts to be sent in another 2 separate deliveries!!
I asked for a refund over email because they have no phone number and was told after about 3 days of waiting for a reply, to give them a date to pick the stuff up so they could issue a refund. They don’t guarantee a pick up on that date and ask you to wait the next day aswell
I have now given them 3 separate dates wasting time waiting indoors and it’s nearly a month since we contacted them !!!
I am now stuck with a cheap few bits of wood and a pack of bulbs.
Because it’s a German company they don’t understand your emails and never reply to the email for days. One of the replies was in German.
This has to be the WORST company I have ever dealt with.
STAY AWAY
January 2, 2023
Unprompted review
Reply from Dressingtableshop
Hello Gary Gregory, the collection has been forwarded, we ask again. The service will take care of it and let you know. Greetings Sabine
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