Honestly, I couldn't be more happy with my experience shopping with duty free Island. For starters, they are the only place in the world that had the watch that I wanted as it is discontinued elsewher... See more
Dutyfreeislandshop.com
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See what reviewers are saying
I highly recommend this company. Took a while to recieve the item due to shipping restrictions from HK to US. However, there's a discrepancy in my watch control number (stamped in the case back) and t... See more
Had a very bad experience with the Duty-Free Island team. I had ordered a watch and it was defective so I had sent it back as a return. Although I never received a refund or update or anything. Tried... See more
Company replied
EXCELLENT CARE AND SERVICE. I was notified in the month of March about a watch and proceeded to buy it. I don´t remember exactly the date the watch arrived but it was in May. THE ITEM (CITIZEN AXIOM... See more
Company details
Information provided by various external sources
DutyFreeIsland is a large offshore authorised dealer in branded watches. Our volume of sales allow us to get preferential pricing on authentic Seiko, Citizen, Casio, Orient, Roamer and Guess Watches. We offer free worldwide shipping for all products!
Contact info
I have bought an orient kamasu for a…
I have bought an orient kamasu watch for a good price from duty free island.
I really recommend buying at duty free island everything is safe and secured by the way they have the best prices the only thing that you may not like is waiting sometimes one week for delivery but besides that everything is just fine.😁
April 3, 2021
Great site to buy japanesse watches
Great site for japanesse watches! Best deals!! Highly recommeded.
April 3, 2021
I bought few watches from…
I bought few watches from DutyFreeIsland and every time their service is better and better👍👍👍
April 2, 2021
My purchase was smooth and hassle free
My purchase was smooth and hassle free. Watch arrived packaged and exactly as expected with no damage. Delivery delays due to Covid were explained and also expected so no problem here either. Tracking and customer support was great and better than expected.
March 19, 2021
Short delay in delivery but…
Short delay in delivery but communication when i requested information was excellent and product arrived exactly in line with what i was told.
March 14, 2021
Best shop i used- quick delivery,no…
Best shop i used- quick delivery,no taxes, high quality watch, good prices!!!
March 12, 2021
I had a setback with my purchase on Dutyfreeisland
I had a problem with my purchase on Dutyfreeisland. Although I made the payment through PayPal, my purchase was canceled. I don't know the reasons, but I received the refund on my credit card and the payment amount of the Tax on Financial Operations in Brazil (IOF). In the end it’s all right.
March 10, 2021
Reply from Dutyfreeislandshop.com
Dear Sir, upon checking your payment is via Ebanx and not PayPal. Also note that upon tracking directly at Correios website, your order status is delivered;
15/02/2021
10:44
PIRACICABA / SP Objeto entregue ao destinatário
Your tracking number is LS735140254CH and you may track directly at Correios website. Your payment was never refunded and we have not received a complaint from you regarding your order until this review.
Kind Regards,
DFI
Received exactly the watch I ordered
Received exactly the watch I ordered. shipping was reasonably quick. The tend to be out of stock in many watches, but they did have the Citzen I was looking for.
March 8, 2021
Fast delivery, great product
A great site to buy Citizens. Staff is responsive and helpful. Je recommande
January 15, 2021
Unprompted review
Hello considering the conditions
Hello considering the conditions, i'm very happy with the experience i had with dutyfreeislandshop.Everyhting went as they told,i will definitely choose them for future purchases .
Good work Guys!!!
February 15, 2021
The shipment time and the watch were in…
The shipment time and the watch were in accordance with the description and we're very good. The only disadvantage was the lack of tracking information. I was mit able to follow my parcel. But apart from that everything was very good and I can truly recommend this shop
February 15, 2021
fast service
February 14, 2021
customer service sucks
customer service sucks. I got a new watch with scratches on the case and traces of polishing on the side of the case. the shop did not want to go on hand and give me a discount, but ordered to send the whole watch from Poland To China .. Poor ...
why are you lying? at the beginning, I wrote directly to you about this! It is out of my mind ... Only then did I write via PayPal ...
February 13, 2021
Reply from Dutyfreeislandshop.com
Dear Sir, your were asked by PayPal to return the item to us for a full refund. This was the decision on the case that you have opened. All messages were replied to via the PayPal case. If a case was not opened and you contacted us directly we would have offered a resolution to the matter. But since there was an open case we have to abide by PayPal policies.
Kind Regards,
DFI
Legit store.
The covid pandemic made the wait time a little longer but I got the watch exactly as promised and couldn't have been happier with their selection. Legit, online store.
February 11, 2021
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