I recently had my annual service for my heat pump, and Tom, the engineer, suggested the need for some remedial work. A few weeks later, Tom & Dan returned to carry out the required work. They were... See more
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Two guys turned up to service our air source heating system. They were very thorough and took about 2 hours to complete what had to be done. In previous services ( by another supplier) very little wa... See more
This is the first time Eco Services have serviced our heat pump installation having taken over the maintenance agreement from our previous provider. Tom came to us and was extremely thorough, cleanin... See more
Can’t express with words how happy we are with the service we received. The defrost function failed on our heat pump causing the unit to freeze up and in turn damage the fan and motor. All this wa... See more
Company details
Written by the company
Here at Eco Services, we specialise in the servicing, maintenance and breakdowns of Air Source Heat Pumps.
Contact info
United Kingdom
- eco-services.uk
Great, friendly service…
A very efficient & friendly service carried out by Tom
Heat pump service
Tom arrived and worked through everything in the house and the tank. He is polite and didn’t rush through it all. I feel confident that my system has had a full service to a high standard. He also helped with an app issue, which we resolved and he was patient and understanding. Excellent.
Heat pump service
Heat pump service carried out to a great standard. The engineer was friendly and reconnected my broadband to the equipment and the Mel Cloud App. He sorted out a small leak near the hot water cylinder.
The engineer arrived this morning…
The engineer arrived this morning instead of this afternoon but he done the service, i was very satisfied with the service he carried out thank you

Reply from Eco Services
A good job well done
He arrived within 5 minutes of the agreed start time. Answered appropriate questions. Made adjustments. Was polite, quick and tidy.

Reply from Eco Services
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