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Rated 5 out of 5 stars

I recently had my annual service for my heat pump, and Tom, the engineer, suggested the need for some remedial work. A few weeks later, Tom & Dan returned to carry out the required work. They were... See more

Rated 5 out of 5 stars

Two guys turned up to service our air source heating system. They were very thorough and took about 2 hours to complete what had to be done. In previous services ( by another supplier) very little wa... See more

Rated 5 out of 5 stars

This is the first time Eco Services have serviced our heat pump installation having taken over the maintenance agreement from our previous provider. Tom came to us and was extremely thorough, cleanin... See more

Rated 5 out of 5 stars

Can’t express with words how happy we are with the service we received. The defrost function failed on our heat pump causing the unit to freeze up and in turn damage the fan and motor. All this wa... See more

Company details

  1. Heating Contractor

Written by the company

Here at Eco Services, we specialise in the servicing, maintenance and breakdowns of Air Source Heat Pumps.


Contact info

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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Rated 5 out of 5 stars

Heat pump service

Tom arrived and worked through everything in the house and the tank. He is polite and didn’t rush through it all. I feel confident that my system has had a full service to a high standard. He also helped with an app issue, which we resolved and he was patient and understanding. Excellent.

May 31, 2024
Unprompted review
Rated 3 out of 5 stars

Heat pump service

Heat pump service carried out to a great standard. The engineer was friendly and reconnected my broadband to the equipment and the Mel Cloud App. He sorted out a small leak near the hot water cylinder.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

The engineer arrived this morning…

The engineer arrived this morning instead of this afternoon but he done the service, i was very satisfied with the service he carried out thank you

May 30, 2024
Unprompted review
Eco Services logo

Reply from Eco Services

Hi Robert, sorry to hear there was a mix up with the time of arrival but lovely to hear you are happy with the service carried out.

Rated 5 out of 5 stars

A good job well done

He arrived within 5 minutes of the agreed start time. Answered appropriate questions. Made adjustments. Was polite, quick and tidy.

May 30, 2024
Unprompted review
Eco Services logo

Reply from Eco Services

Good afternoon, thank you for your comments! great to hear you are happy with the service provided by our team

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