Egertons Recovery  Reviews 188

They picked up my car and were meant to keep overnight in their compound and bring home to me next day.
They did move it from up north to Oxford branch and then continued to lie that it was due to be delivered every single day for 11 days. They never contacted me at all apart from one evening where someone called Jamie called apologised and assured me someone would call early next morning to tell me honestly when my car would be returned but they never did I had to call them every day to chase them up once or twice a day We are 2.5 hrs from the Oxford branch and was told it was too far for their drivers to bring it. So lucky I didn’t brake down in Scotland 🤦‍♀️🤦‍♀️
Eventually green flag who are our breakdown company hired another recovery company to bring the car home
Appalling customer care and service the staff on phone don’t care lie and are often dismissive and border line rude
please avoid if you can

Brilliant service from Danny. Picked us up from dual carriageway with no hard shoulder after a blow out. Safety was all important to him. Methodical, polite and prompt. Thank you.

BEWARE!!! of this company, they are absolute cowboys. My vehicle was in compound for 2 days before they took it to a garage, When I collected it there was significant damage to the front of my van ,and they said it had nothing To do with them. But when they collected my van they took photos And there was no damage at all, When they dropped it off at the garage They said that they could not produce photos when they dropped it off because there was a glitch in the System. I have had a quote And it is going to cost me £500 for the repair. Save yourself the heartache and the money and go elsewhere, there an absolute disgrace to the recovery Business.

Awful, lazy and careless. Lack of communication and lame excuses used to delay the recovery

Left stranded with no call backs. Just didn’t care