eGlobal Digital Cameras Australia Reviews 

Do not purchase ANYTHING from this store. They claim to offer a warranty but this is completely FALSE. I could not get my drone repaired by the manufacturer because eGlobal are not a licenced dealer and when i sent it back to them for repair they initially accepted the claim. Then 2 months later claimed it was irreparable and offered me half the price i paid, and additionally claimed they could not send a replacement because they cannot ship batteries to AU. They certainly didnt have a problem shipping batteries as part of a new purchase, and even offered to ship a replacement if i purchase something else from them. This is a complete scam.

Ordered a Macbook. Thought I'd share my experience for doubters. Online purchase is straightforward. I received confirmation of purchase with invoice. Seven days later I have received emails to say that purchase is being dispatched and confirmation of dispatch with tracking number from DHL. Seems to be as efficient as any other online store and prices obviously are attractive.

Competitive prices, very efficient delivery

I would never deal with company again. I bought a camera which came from Hong Kong. The battery charger was not suitable for Australian power supplies. They sent an adapter that did not fit anything therefore I couldn't charge the camera .I sent photographic proof to the company & explained the adaptor was unsuitable. After several emails over several days which solved nothing I asked for a refund which is advertised on their website as being guaranteed .As soon as I requested the refund all communication from the company stopped. I have a camera I can't use & I have wasted my money .It is impossible to deal with this company.

Excellent experience. Prompt delivery. I would definitely purchase from this website again.

At first I was wowed by the prices, but then something went wrong with my new device and it made servicing a nightmare. I eventually asked for a full refund with my rights under the Australian Consumer Law for a major problem with the device (microphone was broken on mobile phone). Over a month of back and forth with no resolution. My next step is to contact consumer affairs for a resolution. They keep responding with the same message, "Thank you for your message

We will follow all RMA case under our policy.

For warranty claim, we will provide repair service on the item.

Thank you for your understanding."

And yet, they state on their website, '*The above time limitation doest not limit your rights under the ACL.'

They don't do what they say only what they want in my experience.

If you buy from eGlobal I hope you never have to contact them again

Excellent company, I would recommend this company to anyone

Dropped around $3000 AUD on a Nikon body and Art series lens so was a little worried that something would go wrong with the whole process.. but everything arrived perfectly as it should have! Shipping took around 2ish weeks but its worth the wait for the lower prices. only a good experience so far.

The motherboard on my phone crashed after six months. Eglobal refused a warranty repair as I had changed the battery. I'm sure if I hadn't changed the battery they would have found another excuse. All their items come from Hong Kong. They are not in Australia. I definitely would not recommend you buy a phone from these shonks.

I ordered 2mobiles with insured delivery since they recommended. Few weeks later I received wih both boxes opened. There were sticky marks everywhere & resealed with other stickers. The seal which written 'do not accept the seal was broken' were broken.
Also the invoice was different from what I ordered. Higher price with mobiles but without insurance delivery. They replied they open the box if the adaptor is correct. I told them, correct products including is manufacturer responsibility not theirs. I was upset they opened the box and touched my mobiles without my permission and my present.
They keep on replying same answer, if I am not happy I have to apply for RMA but I have same answer from RMA that i have to pay for return fee and they don't refund for my insurance delivery fee either.
Is the case open without my permission normal from this site or other suppliers? Also is it normal I have to pay all the return fee for not my fault? Is it normal the company use my delivery insurance fee for their benefit?

The LG G5 phone received with problem with WiFi connection, tried to resolved it but failed. Asked eGlobal Digital Cameras, no much online diagnosis provided. Asked me to send back for diagnosis, which I paid US$60, they claimed there was no problem, when I asked if I could ask someone to collect in their Hong Kong office to make sure and also to cut down on postage, they refused.

When I received the product back, same problem, I tried different avenues and had the problem fixed by myself.

If you are buying a product with no problem, fine. Otherwise, they had no technical expertise or services to own the problem.

Terrible company. I spent $300 on earphones which broke after 6 months. The earpiece stopped working completely due to a faulty connection at the jack.
I contacted the manufacturer for a replacement who advised EGlobal are not authorised vendors so they can't honour the warranty.

EGlobal state they have a 1 year warranty so I contacted them. This is where the fun began! After spending $40 to send my product to Hong Kong ( Yes, they are not Australian), they advised me that they earphones were not working due to dirty earpiece! They sent a picture of dirt on the plastic buds that protect the actual earpeice! how on earth could dirt on the plastic protectors cause earphones to stop working. Furthermore, the sound would cut in and out if you wiggled the jack, clearly it was a faulty connection! From the picture's they sent it was clear they hadn't bothered taking the earphones out of the box to test them. they even had the cheek to try to charge me for the time and sending the earphones back to me!
I eventually gave up on it. I would never use them again.

Very disappointing experience

DO NOT BUY ANYTHING FROM THIS VENDOR!

I have tried everything to contact them,
they do not have phone number I can call on and
their online chatting service on their website is useless.
they said chatting session is from 10am~6pm (AEST) But
I was not even able to reach them throughout the day when it is not even public holiday or weekend because they were never online.
I have waited around 10 days and my Ipad still has not been dispatched when it is supposed to be a gift for my wife.
I am flying off to Singapore to see my wife in 4days and I do not think my Ipad will be here by then. My wife already bought all the accessories for the Ipad and waiting for me to come with the Ipad.

I ended up buying another Ipad from Officeworks and
requested for refund to eGlobal.
They better refund my Ipad
VERY VERY DISAPPOINTING.

I have purchased from eGlobal on a number of different occasions and they have always been trustworthy and reliable . The goods have arrived quickly, safely on time with the courier that I was able to track from the time it left to the time it arrived. Well packed and in perfect working order.

The cheapest (non scam) place I could find to buy the GS8+ a month ago, came fast (from Hong Kong but that was expected, no complaints there) Box was sealed and in perfect condition. Overall a fantastic experience, if for some reason you are suspicious just pay with PayPal.

Good service , delivered on time and product exactly as defined and we are very pleased.
Price very good .
Excellent and informative correspondence. Overall everything worked well and to our complete satisfaction.

Ken Coutts

ordered a speaker for my partners birthday. It was ordered and received (in NZ) within 7 days. fantastic service considering it was an overseas product

I was sent a faulty product and told I cannot return it without the presence of the original packaging even though the transaction was recent and I provided proof of purchase existed through the emailed invoice. I have referred this to the Dept of Fair Trading.
DO NOT PURCHASE FROM THIS VENDOR!