Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Ecoflow for some years. They have serviced and replaced a very old macerating pump efficiently and effectively. The new pump has just been checked and a verbal report on its functionality... See more
Company replied
Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
Ekoflow fitted my domestic pump two years ago. It recently began to operate intermittently. A visit was booked within 48hours, and Nathan came to fix the fault and gave the pump a total service. It's... See more
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Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.9
Excellent
647 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Challenging job and done on time…
Challenging job and done on time despite various unexpected discoveries at my house which has poor access. Any deviation from complaint plans was fully understood and made sure a compliant solution was put in place and fully recorded for building controls. Hassle free paperwork service also.
August 27, 2025
Reply from Ekoflow Ltd
Thank you so much for your time in leaving this review, Dr Weller. We are pleased the service provided by Ekoflow was hassle free!
Very good communication and service
Very good communication and service , thank you .
August 22, 2025
Reply from Ekoflow Ltd
Hi John, thank you for your kind words!
Excellent service as always and very…
Excellent service as always and very hard workers when there was a tricky matter to overcome re a stuck bolt on one of the hottest days. First class.
August 15, 2025
Reply from Ekoflow Ltd
Hi Nolan, thank you for taking the time to leave a positive review!
We are delighted to hear our engineer(s) exceeded expectations and were able to overcome the matter, even in the extreme weather we have recently experienced.
We look forward to working with you for future maintenance of your system!
Reply from Ekoflow Ltd
Thank you for your positive feedback Sandra; it really is appreciated!
Great engineer knowledgeable and…
Great engineer knowledgeable and personable and very professional
Great service thoroughly recommend
August 14, 2025
Reply from Ekoflow Ltd
Thank you for your kind words and recommendation Sandy!
Sorted out smelly septic tank
Sorted out smelly septic tank. Many others couldn’t. Knowledgable and easy to deal with. The problem was resolved within 24h only due to waiting on a part. The speed of work was also impressive. Highly recommend!
August 11, 2025
Reply from Ekoflow Ltd
Hi Alex, thank you for taking the time to leave us a positive review! We're so pleased our engineer Tom could resolve the on-going smell from your septic tank and will look forward to servicing your system again next year.
All the best.
Reply from Ekoflow Ltd
Hi Luke,
Thank you so much for your kind words!
We're pleased to hear you were happy with the service and communication provided by our team.
We'll look forward to servicing your system next year!
great for installs and upkeep
Ekoflow fitted my domestic pump two years ago. It recently began to operate intermittently. A visit was booked within 48hours, and Nathan came to fix the fault and gave the pump a total service. It's as good as new, maybe better. Ekoflow are clearly great for both installation and maintenance.
August 6, 2025
Reply from Ekoflow Ltd
Hello,
Thank you for taking the time to leave this positive review.
We are so pleased that you were happy with our installation and maintenance process from start to finish.
We will pass this feedback onto our engineer, Nathan!
Potential poonami averted!
We nearly had a catastrophic melt down on a capacitor - identified, dealt with very professionally to ensure a continuity of provision rather than a (small) community poo back up!
August 4, 2025
Reply from Ekoflow Ltd
Thank you for taking the time to leave a positive review.
We are delighted to hear that our engineer provided a professional service and was able to resolve a potentially catastrophic issue!
Good service
Elijah the engineer arrived promptly. He did the service and fed us back the info we needed. Overall very good experience. Will use this company again.
August 5, 2025
Reply from Ekoflow Ltd
Hi Jonathan,
We are delighted to hear that our engineer, Elijah, exceeded expectations! We will be sure to pass this feedback onto him.
We look forward to working with you for the future maintenance of your system.
Reply from Ekoflow Ltd
Hi Teresa, thank you for this positive review!
Arrived on time completed the job and…
Arrived on time completed the job and left the service engineer was friendly and respectful and I have no hesitation in recommending Ekoflow.
August 4, 2025
Reply from Ekoflow Ltd
Hi Malcolm,
Thank you for taking the time to leave us a positive review!
We are glad to hear our engineer was friendly and respectful. This feedback will be passed on to him!
We look forward to working with you for the future maintenance of your system!
We really appreciate your recommendation, thank you.
A near scandalous expense to do 2 quick…
A near scandalous expense to do 2 quick checks that were next to each other.
August 1, 2025
Reply from Ekoflow Ltd
Hi Rupert, thank you for taking the time to leave a review.
This feedback has been passed on. Should we make any amendments to our pricing, we will be in touch.
All the best.
Excellent service
August 1, 2025
Reply from Ekoflow Ltd
Thank you Caroline! We really appreciate you taking the time to leave a positive review.
Friendly and professional
3 years ago Ekoflow replaced a pump for me. Wonderful service. Since then, regular servicing and advice. Friendly and professional.
July 28, 2025
Unprompted review
Reply from Ekoflow Ltd
Thank you for taking the time to leave a positive review!
We are glad to hear that our engineers have continuously provided a friendly and professional service.
We look forward to working with you for future servicing of the system.
Quick and easy service.
Thankyou Ekoflow LTD for your very quick response, Problem sorted and fixed on same day. we will be definitely passing your number on to friends and neighbours..superb company.
July 31, 2025
Unprompted review
Reply from Ekoflow Ltd
Thanks Susan!
We are delighted to hear that the issue was resolved quickly and efficiently.
Thank you for your recommendation, it is very much appreciated!
Ekoflow replaced our ancient septic…
Ekoflow replaced our ancient septic tank with a sewage treatment plant three years ago - the installation was handled very efficiently and it has worked perfectly. Just had the third annual service and as always the engineer was very friendly and efficient. An excellent company to deal with.
July 17, 2025
Unprompted review
Reply from Ekoflow Ltd
Hi Jacqui, we really appreciate you taking the time to leave a positive review!
We're pleased that the installation went smoothly and that our engineers continue to provide a friendly and efficient service each year.
We look forward to working with you for the future maintenance of your system!
Very good service always punctual and…
Very good service always punctual and engineers with good working knowledge.
July 15, 2025
Unprompted review
Reply from Ekoflow Ltd
Thank you for taking the time to leave us a positive review!
We are delighted that our engineers' were punctual and knowledgeable.
We look forward to servicing your system in the future.
Reply from Ekoflow Ltd
Hello Mike, thank you for taking the time to leave us a positive review.
We really appreciate it and are so pleased that you were happy with your service and that our team was responsive!
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