Happy with the service provided by Electric Vehicle Equipment. Correct cable dispatched within 48 hrs as promised. Sadly it got stuck in Hermies network for almost three days. Query regards missing ca... See more
Company replied
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Car charging cable supplied all as advertised and works perfectly. The only downside was the courier was 2 days late in delivery. Tracking info said it was out for delivery on Tuesday- arrived Thurs... See more
Company replied
Needed a longer cable for the BMW 225xe (10m as opposed to the standard 5m cable supplied) and EV were helpful in selecting the right one, simple ordering process and Hermes have just delivered to the... See more
Company replied
10mt Type 2 Charging Cable. This was extremely well made and well priced and came in a handy protective storage bag. It was also delivered in a good timescale. I can thoroughly recommend Electric Veh... See more
Company replied
Company details
Written by the company
At Electric Vehicle Equipment, we specialize in the selling of extremely high quality EV charging cables UK for every single type of electric vehicle. We also stock a range of different accessories for your electric vehicle, including separate leads, chargers, portable electric car chargers, sockets and charging points. Our electric car charging cables and affiliate products are designed to be used in both domestic and public environments.
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4.7
Excellent
82 reviews
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Rubbish delivery service
So far had a lot of bother with the delivery, evri up to now insisted there was no one in to receive delivery when there most definitely was.
August 26, 2022
Reply from Electric Vehicle Equipment
Hi Paul,
As per the email we sent you today, we have raised a query with Evri as into the whereabouts of your charger and we will provide you an update once we have one.
Kind regards,
Electric Vehicle Equipment
Reply from Electric Vehicle Equipment
Thank you Craig for the 5* review! :)
Reply from Electric Vehicle Equipment
Thank you Christopher for the positive feedback! We really appreciate it!
Kind regards,
Electric Vehicle Equipment
I purchased my charger cable on line it…
I purchased my charger cable on line it was a very good price and delivered very quickly. I have now used it for the first time and it is good quality and exactly as described.
Thank you
Dick Turpin
April 2, 2022
Reply from Electric Vehicle Equipment
Hi Dick,
Thank you very much for the positive feedback! Really appreciate it!
Kind regards,
Electric Vehicle Equipment
I have not received the parcel yet????
February 24, 2022
Reply from Electric Vehicle Equipment
Hello,
Thank you for your review.
We can see that you left this review very shortly after being notified by the courier that the parcel was delivered to the ParcelShop, which you had previously requested the delivery to be diverted to and had collected the parcel from the ParcelShop the same day this review was left, so we're not entirely sure why exactly you have left us a one star review?
Kind regards,
Electric Vehicle Equipment
Electric charger bought from thi company
It took awhile for this company to react after a week or so. But item was delivered. It is working fine
Thanks
December 21, 2021
Reply from Electric Vehicle Equipment
Hi Kwame,
Thank you for your review.
I apologise for the length of time it had taken for your charger to be delivered.
I can see on our system that Hermes had delivered your parcel within 2 days of you calling us and us raising the issue with them.
Please do not hesitate to contact us if you require further assistance.
A satisfactory transaction.
The charging cable supplied was well made, a good price and with prompt delivery. Updates were accurate also.
December 5, 2021
Reply from Electric Vehicle Equipment
Thank you for the positive feedback!
EV cable supplied exactly as descibed
EV cable supplied exactly as descibed. Delivery was on time and as expected. Good service.
November 25, 2021
Reply from Electric Vehicle Equipment
Thank you for the positive feedback! Very much appreciated!
Excellent service could not wish for…
Excellent service could not wish for better customer care an communication
November 22, 2021
Reply from Electric Vehicle Equipment
Thank you for the positive feedback!
Excellent service with easy ordering on…
Excellent service with easy ordering on line and speedy delivery.
October 26, 2021
Reply from Electric Vehicle Equipment
Thank you John for the positive feedback!
Excellent quality EV charge cable at…
Excellent quality EV charge cable at very competitive price. Slightly longer delivery time than I expected, although maybe not in current climate with delivery issues everywhere. Would not hesitate to recommend this company. Overall, very pleased I purchased from them. 5 stars!
October 19, 2021
Reply from Electric Vehicle Equipment
Thank you for the positive feedback John! Apologies for the delayed delivery!
Works and arrived exactly as expected
September 9, 2021
Reply from Electric Vehicle Equipment
Thank you for the positive feedback!
Good quality item. Excellent customer service.
Good quality item. Pleased with their customer service. Hermes courier takes their time to deliver, though they pick it up from the shipper on time.
September 8, 2021
Reply from Electric Vehicle Equipment
Thank you for the positive feedback! Apologies for the delay in the delivery - glad it got sorted in the end!
Process very easy to follow all set out…
Process very easy to follow all set out step by step great all good.👌
August 7, 2021
Reply from Electric Vehicle Equipment
Thank you Denis for the positive feedback!
Excellent product and service
Excellent product and service. cannot be beat. Recommend++
August 2, 2021
Unprompted review
Reply from Electric Vehicle Equipment
Thank you for the positive feedback!
Reply from Electric Vehicle Equipment
Hi Ian,
Thank you for your comments. I am sorry that your experience hasn't been satisfactory.
I am sorry that your delivery arrived late. This is an issue related with Hermes and whilst we will pass on your feedback, we could have looked into this for you if you had contacted us regarding this prior.
With regards to supposedly receiving the wrong item, I apologise that this is the case. We would appreciate it if you had contacted us regarding this prior to leaving negative feedback so that we can perhaps resolve this issue amicably.
If you could please email info@electricvehicleequipment.co.uk to discuss further then that would be much appreciated.
Many thanks.
Cable supplied very good quality.
July 19, 2021
Reply from Electric Vehicle Equipment
Thank you for the positive feedback!
The charging cable seems to work OK
The charging cable seems to work OK, it took just 3 hours to get the car from 80% to 100%, whch I am happy with.
I received the cable on the 6th after having ordered it on the 29th, so thats one week.
July 15, 2021
Reply from Electric Vehicle Equipment
Thank you for the positive feedback David! Apologies for the delay in delivery!
Needed a longer cable for the BMW 225xe…
Needed a longer cable for the BMW 225xe (10m as opposed to the standard 5m cable supplied) and EV were helpful in selecting the right one, simple ordering process and Hermes have just delivered to the door, and touch wood - all seems to be working! Happy Days!
July 7, 2021
Reply from Electric Vehicle Equipment
Thank you David for the positive feedback! :)
Excellent service.
Ordered a 10m cable to charge my electric Mini. Really helpful and speedy advice about which cable to get and it was delivered promptly. Well packaged. Only criticism is that it is virtually impossible to get the charger back into the bag it came in but it'll go in the one that came with the car.
June 16, 2021
Reply from Electric Vehicle Equipment
Thank you Helen for the 5* review! :)
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